Full-time Program Coordinator
3 months ago
Community Services for Independence North West (CSINW) is recognized as a leading community support service provider, enabling persons with physical disabilities and seniors the opportunity to live independently in NW Ontario since 1975.
All functions of this position will be done with highest levels of quality to the organization’s mandate:
- **"To provide quality services, which empower all persons with physical disabilities, to live safely and independently in the community.”**_
Our organization is committed to attaining consumers' ideals by developing and fostering:
- Strong values and practices
- Enrichment opportunities and innovative options in response to consumer's goals
- Harmonious working relationships with respect for consumer's individuality
The Program Coordinator role involves managing and overseeing various aspects of both the Supportive Housing and Outreach Attendant Care program operations, with responsibilities in program management, staff supervision, and health and safety compliance. Here’s a summary of the key duties:
**Program Management**:
- **Consumer Services**: Ensure that consumer needs are met and services are provided according to program guidelines.
- **Scheduling & Information Management**: Assist with scheduling services, maintain and communicate vital consumer information, and ensure service plans are in place.
- **Resource & Referral Services**: Help consumers access social, medical, financial, and rehabilitation resources.
**Staff Supervision**:
- **Service Quality**: Supervise and ensure the quality and consistency of services provided by the staff.
- **Recruitment & Training**: Participate in hiring, orienting, and training new employees.
- **Scheduling & Evaluations**: Manage staff schedules, approve timesheets, and conduct performance evaluations.
- **Conflict Resolution**: Address employee grievances and conflicts, and administer disciplinary actions as needed.
**Health & Safety Compliance**:
- **Program Leadership**: Lead and maintain a Health & Safety Program, ensuring compliance with policies and legislation.
- **Training & Incident Management**: Develop safety training, manage incidents and accidents, and ensure a safe working environment through regular inspections and staff meetings.
Overall, the Program Coordinator ensures the efficient operation of the program by managing consumer services, supervising staff, and promoting a safe and healthy workplace.
**Qualifications**:
- Post-secondary education in a related field (e.g. Human Services, Healthcare Administration, Social Work) or equivalent.
- Detailed knowledge of disabilities and community services.
- Minimum of 5 years personal care work experience or equivalent and the ability to promote independent living for persons with a disability.
- **We offer attractive working conditions, a competitive annual salary starting from $31.22 per hour and a comprehensive employer paid benefit package with additional benefits including a 4-day work week to promote a healthy and supportive work/life balance. **_
**CLOSING DATE: This posting will remain open until the position is filled.**
Pay: From $31.22 per hour
Expected hours: 36 per week
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Work Location: In person
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