Volunteer Program Coordinator

5 days ago

Thunder Bay, Canada City of Thunder Bay Full time

:
The **City of Thunder Bay** provides exceptional quality of life to those who live, work, and play in Thunder Bay - a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together

Watch this video to learn more about our City at:
**Job Description**:
**MAJOR RESPONSIBILITIES**:

- Participates as a member of the Division’s service delivery team to carry out the goals and objectives of the Division.
- Sets goals and objectives, sets evaluation criteria, develops policies and procedures and develops and implements strategies for effective delivery of the Division’s volunteer management program and associated systems.
- Coordinates and oversees volunteer recruitment including preparation of job postings and advertisements and the collection and verification of volunteer information in relation to established requirements.
- Oversees and monitors volunteer screening, intake and placement for Division programs; ensures adequate staff and volunteer levels are maintained for volunteer functions in Division recreation and education programs.
- Coordinates and delivers volunteer orientation sessions; plans and delivers youth/new volunteer training programs for internal and external volunteers and groups; coordinates the development and provision of on-going training for staff, volunteers and associated committees as required.
- Supervises volunteers at major indoor/outdoor events for the Division.
- Participates in the evaluation and discipline process for volunteers, as required.
- Plans and delivers annual Division volunteer recognition event as well as program-specific volunteer recognition.
- Prepares and administers the annual operating budget for the Division volunteer program, including recording and payment of third-party services; achieves cost recovery goals of the program and volunteer areas through registration fees, and seeking sponsorships and donations as required.
- Develops marketing strategies to promote awareness of the value and benefits of volunteering including maintaining program websites and social media; coordinates outreach recruitment initiatives including coordinating and/or participating in job fairs and recruitment presentations.
- Coordinates and undertakes review and update of Corporate and Divisional policies and procedures including the Volunteer Code of Conduct and Volunteer Handbooks; involves Division and Corporate volunteer supervisors as required.
- Represents the Recreation & Culture Division in internal and external volunteer administrator networks.
- Researches, recommends, and implements new programs/initiatives/systems.
- Performs such other related duties as may be assigned.

**QUALIFICATIONS**:
**Education/Experience**:

- Degree in recreation, human resources, or related human services discipline, preferably with a volunteer management certificate, with two years’ experience in volunteer management, including working with and supervising staff and volunteers and developing and supporting volunteer committees; or
- Diploma in recreation, human resources, or related human services discipline, preferably with a volunteer management certificate, with four years’ experience in volunteer management, including working with and supervising staff and volunteers and developing and supporting volunteer committees; and
- Experience in community development, recreation, and marketing is required.

**Skills/Abilities**:

- Must have excellent organizational skills as well as oral and written communication skills
- Must be proficient in the use of computers and current related software
- Must possess and maintain a valid Class “G” Ontario Drivers Licence, or equivalent
- Must meet the definition of a competent driver as defined by the Corporation
- Must be competent within the meaning of the Occupational Health and Safety Act

**CONDITIONS OF EMPLOYMENT**:

- May be required to travel to various work locations and provide own transportation
- Must remain a competent driver as defined by the Corporation
- May be required to provide a successful driver’s record (uncertified)
- Must be willing to work irregular hours including evenings, weekends and holidays
- Must undergo a successful Police Vulnerable Sector Check (PVSC)

**General Information**:
**ONTARIO HUMAN RIGHTS CODE**: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual

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