Service Administrator

7 days ago

Grande Prairie, Canada Apex Security Full time

Job description

Apex Security proudly serves Northern Alberta, providing security and protection services to our clients. We are currently looking to hire a Technical administrator, to assist our growing department and existing coordinator.

This position will utilize strong organizational, logístical and customer service skills.
A solid understanding of Security, Cameras, Networking and Card Access systems would be a large asset.

**Responsibilities**:
Schedule and follow up with all work requests/requirements for clients that require technical service on or off-site.

Review system dispositions daily, advising clients of any system deficiencies.

Track and confirm time logs for technicians on work orders and clock in/out for payroll.

Tracking of office and technician truck stock inventory. Monitoring of regularly used parts to keep a minimum stock level on hand.

Track technician safety and training certificates to confirm active. Schedule training for technicians based on job requirements.

Create periodic reports for job labor and payroll, inventory, supply expenses, etc. and present to management as required to provide insight on productivity.

Submitting, receiving, and tracking of all vendors' equipment orders.

Fill parts from inventory or orders for new jobs with parts required.

Track monthly technician vehicle maintenance checklists and book service appointments as needed.

**Qualifications**:
Must be very organized

Be able to work fast in a fast-paced environment with deadlines

Must be a positive person with great energy

Excellent written and verbal communication skills

Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments/updating calendars a must.

Strong work ethic and organizational planning skills with attention to detail

Ability to work independently or as part of a team

**What we offer**:
A fun, fast-paced work environment with exciting and innovative projects.

Opportunity for growth and career development.

Benefits package - Comprehensive Package includes; Life insurance, Long-term disability, Prescription Medication, Dental, and several complementary medical services.

Financial remuneration will be discussed and negotiated.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Part-time

Pay: $18.00-$24.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Technical Seceurity: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person

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