Implementation Specialist

7 months ago


Toronto, Canada Lone Wolf Technologies Full time

**We’re here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We’ve seen a lot of change over the past 30 years—but we’ve been here to support real estate from day one.**

**With the diverse landscape of the real estate industry, we want diverse talent We want to celebrate each other’s individuality and embrace our differences to enrich our commonalities and relationships throughout our organization, and we want you to be a part of that.**

We’re looking for a customer-centric, creative, and organized individual to join our team of implementation specialists. As an Implementation Specialist, you will lead onboarding engagements with our clients and partners, including implementations, training, conversions, data setup and other billable services. Through needs assessment and detailed project planning, the Implementation Specialist will develop strong business partnerships with customers by functioning as a system expert, successfully onboarding clients and completing projects on-time and within budget.

**ESSENTIAL RESPONSIBILITIES AND DUTIES**:

- Implement a coordinated project plan to manage successful client implementations, conversions and other onboarding engagements across the Lone Wolf product suite
- Deliver end user training to clients, which may include technical personnel, senior and c-level executives and administrative staff
- Perform thorough needs assessments and requirements gathering activities
- Provide regular internal and external status updates highlighting accomplishments and risks
- Work directly with key client leads to provide expertise around software configuration
- Use expertise of Lone Wolf software and customer environments to consult agencies on best practices
- Work closely with the Adoption and Engagement, Support, and Customer Success teams to ensure a smooth transition from implementation to feature adoption and utilization
- Track project work to ensure implementations are progressing on-time and within budget
- Maintain a comprehensive understanding of in-progress product development, product vision and Lone Wolf direction
- Work with internal teams on enhancing Product Delivery, defining test strategy and maintain test & use cases to facilitate user acceptance and regression testing
- Maintain a current knowledge of the real estate industry and trends within the industry
- Work collaboratively with other implementation specialists on the team on cross-training initiatives and troubleshooting as necessary
- Support Leadership if/when necessary in any operational activities

**QUALIFICATIONS**:

- EDUCATION: A degree in Business, Education, and/or Communications
- EXPERIENCE: 1-3 years of experience in client services, project management, training, or consulting

**WHAT DO YOU NEED**:

- Exceptional project planning and execution skills
- Ability to multi-task, prioritize and manage time effectively
- Ability to assess client needs to curate and deliver an applicable training curriculum
- Proven track record in providing remote training
- Proven ability to meet and exceed service standards and KPIs
- Demonstrated ability to successfully and independently manage multiple projects and resolve issues
- Excellent written and verbal communication skills; excellent presentation skills
- Proficiency and comfort in speaking and presenting to both small and large groups
- Outstanding client relationship skills
- Experience working with Technical Teams

We’ve become the largest real estate software company in North America. Our products provide our client’s with a competitive advantage in today’s market and nearly 10,000 offices are utilizing our feature rich, fully integrated windows and web based software solutions.



  • Toronto, Canada MJB Technology Solutions Ltd. Full time

    **Job Title**: ServiceNow Implementation Specialist - ITSM** **Location**:Remote **Job Overview**: As a ServiceNow Implementation Specialist with expertise in ITSM, you will play a crucial role in leading the implementation, configuration, and optimization of ServiceNow ITSM solutions. Collaborating closely with clients and project teams, you will leverage...


  • Toronto, Canada SysAid Technologies Full time

    SysAid is a software company that provides IT Service Management (ITSM) and Asset Management solutions through a SaaS (Software as a Service) model. We serve over 5,000 customers worldwide and help organizations increase efficiency by using automation, analytics, and AI. As we keep growing our Professional - Services team we are looking for an...


  • Toronto, Canada Street Context Full time

    The objective of the Client Implementations Specialist is to ensure our clients are set up and using our product to its fullest potential within their enterprise ecosystem. This means maintaining all current implementations, and ensuring future implementations are clearly defined, carefully managed, and drive positive outcomes for both our clients and Street...


  • Toronto, Canada Street Context Full time

    As a Client Implementation Specialist at Street Context, your job is to manage the day-to-day of all client implementations. This entails managing the scope, deliverables, and timeline for client implementations, while simultaneously providing oversight and mitigation for risks on both the client and Street Context side. You will be responsible for...


  • Toronto, Canada Street Context Full time

    As a Client Implementation Specialist at Street Context, your job is to manage the day-to-day of all client implementations. This entails managing the scope, deliverables, and timeline for client implementations, while simultaneously providing oversight and mitigation for risks on both the client and Street Context side. You will be responsible for...


  • Toronto, Canada Tata Consultancy Services Full time

    About This RoleTata Consultancy Services is a leading IT services, consulting, and business solutions organization. We are seeking a highly skilled ServiceNow Implementation Specialist to join our team.The ideal candidate will have experience in implementing and managing ServiceNow systems, with a strong focus on IT service management (ITSM) strategy,...


  • Toronto, Canada Q4 Full time

    **About Q4** At Q4, we hustle, we grind and we grow. As the team members that make up #Q4orce, we care, we compete and we support each other every day. We’re on a mission to deliver a best-in-class client experience that is driven by technology, data, and of course, our people. Q4 is the leading capital markets access platform that is transforming how...


  • Toronto, Canada LumiQ Full time

    We’re LumiQ - an audio-first professional education platform for CPAs. We help CPAs get their continuing professional development (CPD) hours through engaging podcasts with business leaders (the CFOs of Slack, Shopify, Yelp, Yahoo!, TD Bank, and Wealthsimple just to name a few). CPD/CPE is the yearly required learning that CPAs generally dread doing....


  • Toronto, Canada Able Innovations Full time

    **Implementation Specialist** **Location**:Toronto **Type**:Contract, Full time **Start date**:Immediately **Experience**:2+ years **Education**:Minimum post-secondary degree/diploma with a focus on clinical practice and integration **About Able Innovations**: Able Innovations is on a mission to advance the quality of care, efficiency, and safety in...


  • Toronto, Canada Traction Rec Full time

    We’re looking for an **Implementation Specialist** to join our team and be part of our next stage of growth. As an Implementation Specialist, your top priority is to support our customers in system migration while building strong and trusted relationships. You are an advisor who seeks to understand and define problems. You will be responsible for...


  • Toronto, Canada Equifax Full time

    Client Solution Delivery Specialists provide pre and post implementation consulting services to organizations to help their clients maximize value, solve problems and improve business efficiency in the area of Identity & Compliance solutions. Key activities include functional solution design, planning and configuration assistance; client training; account...


  • Toronto, Canada Alida Full time

    As Alida’s **Implementation Specialist **you will play a critical client-facing role in helping Alida customers quickly and effectively implement their software investment. You will be responsible for leading the customer implementation and ensuring the SaaS platform is fully configured to meet client requirements. In this client facing role, you will...


  • Toronto, Canada Bell Full time

    Req Id: 420340 At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the...


  • Toronto, Canada Roofr Full time

    We're growing quickly, and we're looking for exceptional people to join us on this incredible journey. We are obsessed with building the most trusted roofing platform in the world so our customers can power their growth with intelligence. Roofr is the all-in-one sales toolbox for roofers, including instant customizable aerial roof measurements with a drone,...


  • Toronto, Canada Limelight Software Full time

    Opportunity: Implementation Specialist FP&A Location: Toronto (North York) Type: Monday - Thursday onsite; Friday remote Compensation: $60,000.00-$72,000.00 (Based on experience) Vacation: 3 weeks Benefits: Extended Medical, Dental and Vision Care Limelight is looking for a **Implementation Specialist FP&A** with experience in planning, forecasting, and...


  • Toronto, Ontario, Canada PEOPLE FORCE CONSULTING INC Full time

    We are seeking an experienced Enterprise Dayforce Implementation Specialist to join our team at PEOPLE FORCE CONSULTING INC.About the RoleThe successful candidate will be responsible for implementing Enterprise level Dayforce projects, working closely with clients and stakeholders to ensure seamless project delivery. A good consulting background and...


  • Toronto, Canada Tata Consultancy Services Full time

    Tata Consultancy Services is a global leader in IT services, consulting, and business solutions. Our company has been partnering with many of the world's largest businesses in their transformation journeys for over 55 years.We are currently seeking an experienced GoldenSource Implementation Specialist to join our team. This is a key role that will involve...


  • Toronto, Canada Greenshield Holdings Full time

    **WHO WE ARE** When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he...


  • Toronto, Canada Tata Consultancy Services Full time

    Tata Consultancy Services is a global IT services, consulting and business solutions organization that has been partnering with leading businesses for over 55 years. Our unique Location Independent AgileTM delivery model enables us to deliver cognitive powered solutions through our consultants in 55 countries.We are committed to meeting the accessibility...


  • Toronto, Canada PEOPLE FORCE CONSULTING INC Full time

    At People Force Consulting Inc., we are seeking a highly skilled Dayforce Implementation Specialist to join our team. This is a full-time position that requires approximately 5 years of experience in HCM system implementations, with a preference for Dayforce experience.The successful candidate will possess strong analytical and problem-solving skills, as...