Implementation Specialist
4 months ago
We’re looking for an **Implementation Specialist** to join our team and be part of our next stage of growth. As an Implementation Specialist, your top priority is to support our customers in system migration while building strong and trusted relationships. You are an advisor who seeks to understand and define problems. You will be responsible for proactively supporting our customers for a range of scenarios including implementing Traction Rec, configuring Salesforce, analyzing business requirements, designing process solutions, and training customers to meet their business needs.
**Who we are**
Traction Rec empowers customers with great technology. Built on the Salesforce platform, we enable YMCA’s, Jewish Community Centers (JCC’s), and Boys & Girls Clubs of America (BGCA) to deliver their services and achieve their missions. At the heart of Traction Rec is our desire to support non-profit community centers and the amazing good they do.
Traction Rec has been recognized by Salesforce as Nonprofit Sales Partner of the Year and ISV Partner of the Year. Traction Rec takes pride in the development of product and services, and building strong relationships with partners and customers.
At our core, we love community. We are looking for people who want to join an active group of engaged individuals who see business as more than just a vehicle to make money. We care about our people, wider community, and planet. We welcome you to experience a vibrant personal and professional journey by joining our diverse team.
**Skills**
Traction Rec'rs come from a variety of backgrounds, and we are eager to find people that are from diverse backgrounds. Typically, we find that people are successful in this role when they have:
- Degree/diploma in Business, Information Systems or equivalent experience
- 2+ years technology, consulting and/or internal technology management experience
- Strong experience in systems implementation, administration and/or ongoing improvement, especially in training end users, change management, creating standard operating procedures and helping organizations through large amounts of process change.
- Technical or process design acumen to translate business requirements into functional design
- Excellent listening skills to fully understand customer requirements and pain points
- Strong analytical skills and the ability to meet tight deadlines, while working in a fast-paced environment
- Ability to build trust remotely as well as in-person
- Proven ability to design and optimize business processes and integrate business processes across disparate systems
- Past experience in user training or rolling out new technology to end users
- Experience in the non-profit sector, specifically related to donor, membership and program management
- Effective independent time management and prioritization
- Bonus points if:
- You’ve worked in nonprofit, community centers, such as YMCAs
- You've worked in the Salesforce ecosystem.
- You’re a results oriented person who likes to roll up their sleeves to get things done.
- You’re energized by a fast-paced environment.
**What You Will Be Doing**
- Work with the client to understand their current business issues and pain points
- Gather and document requirements to support business solution design results
- Maintain awareness of industry best practices for Nonprofit Cloud offerings
- Translate business requirements into well-architected solutions that best leverage Traction Rec, the Salesforce platforms, and associated products
- Articulate the benefits and risks to a solution’s feasibility and functionality
- Declarative Salesforce configuration to support client requirements
- Robust training and enablement for customers on Salesforce and Traction Rec functionality to help them build their own capabilities
- Follow and understand new Salesforce product and technical capabilities
- Work with the client to build out their CRM strategy and roadmap, enabling both quick wins and longer-term strategic goals
- Collaborating with internal support team to assist clients after system go live as needed
- Travel to clients (Must be able to travel in Canada and US, without restriction)
**Compensation**
At Traction Rec, we are committed to a fair, market-based and equitable compensation structure. Our market data is refreshed on an annual basis to reflect the most current market conditions.
The starting salary band for this role is $75,000-$85,000. Starting salaries will vary within this range based on experience, skill level, and internal equity related to the role.
Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.
**If you’re interested, so are we Send your resume our way, and let's chat.**
Please note that employment is contingent on the successful completion of background and reference checks.
-
Implementation Specialist
6 months ago
Toronto, Canada MJB Technology Solutions Ltd. Full time**Job Title**: ServiceNow Implementation Specialist - ITSM** **Location**:Remote **Job Overview**: As a ServiceNow Implementation Specialist with expertise in ITSM, you will play a crucial role in leading the implementation, configuration, and optimization of ServiceNow ITSM solutions. Collaborating closely with clients and project teams, you will leverage...
-
Implementation Specialist
7 months ago
Toronto, Canada Lone Wolf Technologies Full time**We’re here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We’ve seen a lot of change over the past 30 years—but we’ve been here to support real estate from day one.** **With the diverse landscape of the real estate industry, we want diverse talent! We...
-
Implementation Specialist
7 months ago
Toronto, Canada SysAid Technologies Full timeSysAid is a software company that provides IT Service Management (ITSM) and Asset Management solutions through a SaaS (Software as a Service) model. We serve over 5,000 customers worldwide and help organizations increase efficiency by using automation, analytics, and AI. As we keep growing our Professional - Services team we are looking for an...
-
Client Implementations Specialist
6 months ago
Toronto, Canada Street Context Full timeThe objective of the Client Implementations Specialist is to ensure our clients are set up and using our product to its fullest potential within their enterprise ecosystem. This means maintaining all current implementations, and ensuring future implementations are clearly defined, carefully managed, and drive positive outcomes for both our clients and Street...
-
Client Implementations Specialist
3 months ago
Toronto, Canada Street Context Full timeAs a Client Implementation Specialist at Street Context, your job is to manage the day-to-day of all client implementations. This entails managing the scope, deliverables, and timeline for client implementations, while simultaneously providing oversight and mitigation for risks on both the client and Street Context side. You will be responsible for...
-
Client Implementations Specialist
7 months ago
Toronto, Canada Street Context Full timeAs a Client Implementation Specialist at Street Context, your job is to manage the day-to-day of all client implementations. This entails managing the scope, deliverables, and timeline for client implementations, while simultaneously providing oversight and mitigation for risks on both the client and Street Context side. You will be responsible for...
-
ServiceNow Implementation Specialist
2 weeks ago
Toronto, Canada Tata Consultancy Services Full timeAbout This RoleTata Consultancy Services is a leading IT services, consulting, and business solutions organization. We are seeking a highly skilled ServiceNow Implementation Specialist to join our team.The ideal candidate will have experience in implementing and managing ServiceNow systems, with a strong focus on IT service management (ITSM) strategy,...
-
Implementation Specialist
6 months ago
Toronto, Canada Q4 Full time**About Q4** At Q4, we hustle, we grind and we grow. As the team members that make up #Q4orce, we care, we compete and we support each other every day. We’re on a mission to deliver a best-in-class client experience that is driven by technology, data, and of course, our people. Q4 is the leading capital markets access platform that is transforming how...
-
Implementation Specialist
7 months ago
Toronto, Canada LumiQ Full timeWe’re LumiQ - an audio-first professional education platform for CPAs. We help CPAs get their continuing professional development (CPD) hours through engaging podcasts with business leaders (the CFOs of Slack, Shopify, Yelp, Yahoo!, TD Bank, and Wealthsimple just to name a few). CPD/CPE is the yearly required learning that CPAs generally dread doing....
-
Implementation Specialist
3 weeks ago
Toronto, Canada Able Innovations Full time**Implementation Specialist** **Location**:Toronto **Type**:Contract, Full time **Start date**:Immediately **Experience**:2+ years **Education**:Minimum post-secondary degree/diploma with a focus on clinical practice and integration **About Able Innovations**: Able Innovations is on a mission to advance the quality of care, efficiency, and safety in...
-
Implementation Specialist
7 months ago
Toronto, Canada Equifax Full timeClient Solution Delivery Specialists provide pre and post implementation consulting services to organizations to help their clients maximize value, solve problems and improve business efficiency in the area of Identity & Compliance solutions. Key activities include functional solution design, planning and configuration assistance; client training; account...
-
Implementations Specialist
1 day ago
Toronto, Canada Ten Thousand Coffees Full timeWe’re Ten Thousand Coffees (10KC) and we unlock opportunity through meaningful connections. 10KC is a talent experience platform for inclusive mentoring, connectivity and skills development that is designed for the new world of work. 200+ organizations use our all-in-one platform to connect, develop and engage their employees. Our clients include Fortune...
-
Implementation Specialist
4 months ago
Toronto, Canada Alida Full timeAs Alida’s **Implementation Specialist **you will play a critical client-facing role in helping Alida customers quickly and effectively implement their software investment. You will be responsible for leading the customer implementation and ensuring the SaaS platform is fully configured to meet client requirements. In this client facing role, you will...
-
Specialist, Implementation
4 months ago
Toronto, Canada Bell Full timeReq Id: 420340 At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the...
-
Implementation Specialist
6 months ago
Toronto, Canada Roofr Full timeWe're growing quickly, and we're looking for exceptional people to join us on this incredible journey. We are obsessed with building the most trusted roofing platform in the world so our customers can power their growth with intelligence. Roofr is the all-in-one sales toolbox for roofers, including instant customizable aerial roof measurements with a drone,...
-
Implementation Specialist Fp&a
6 months ago
Toronto, Canada Limelight Software Full timeOpportunity: Implementation Specialist FP&A Location: Toronto (North York) Type: Monday - Thursday onsite; Friday remote Compensation: $60,000.00-$72,000.00 (Based on experience) Vacation: 3 weeks Benefits: Extended Medical, Dental and Vision Care Limelight is looking for a **Implementation Specialist FP&A** with experience in planning, forecasting, and...
-
Enterprise Dayforce Implementation Specialist
4 weeks ago
Toronto, Ontario, Canada PEOPLE FORCE CONSULTING INC Full timeWe are seeking an experienced Enterprise Dayforce Implementation Specialist to join our team at PEOPLE FORCE CONSULTING INC.About the RoleThe successful candidate will be responsible for implementing Enterprise level Dayforce projects, working closely with clients and stakeholders to ensure seamless project delivery. A good consulting background and...
-
GoldenSource Implementation Specialist
2 weeks ago
Toronto, Canada Tata Consultancy Services Full timeTata Consultancy Services is a global leader in IT services, consulting, and business solutions. Our company has been partnering with many of the world's largest businesses in their transformation journeys for over 55 years.We are currently seeking an experienced GoldenSource Implementation Specialist to join our team. This is a key role that will involve...
-
Implementation Specialist
7 months ago
Toronto, Canada Greenshield Holdings Full time**WHO WE ARE** When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he...
-
GoldenSource Implementation Specialist
4 weeks ago
Toronto, Canada Tata Consultancy Services Full timeTata Consultancy Services is a global IT services, consulting and business solutions organization that has been partnering with leading businesses for over 55 years. Our unique Location Independent AgileTM delivery model enables us to deliver cognitive powered solutions through our consultants in 55 countries.We are committed to meeting the accessibility...