Territory Manager

3 weeks ago

Ottawa, Canada Diamed Lab Supplies Inc. Full time

You will be responsible for all sales activities in Ottawa-Kingston, Ontario. The primary job function of the Territory Manager (TM) is to sell Diamed products and to achieve sales targets assigned each fiscal year. The TM is expected to act independently, proactively and professionally, making regular direct sales calls and follow ups on existing accounts while opening new accounts in the territory.

Diamed has Equipment, Consumables and Life Science products which need to be presented to all accounts in a quarterly sales cycle. The lead document and focus for each quarter are our Core Flyers and your role is to focus on presenting the products featured in the current promotional material while also checking customer’s needs for all other products.

The main method of achieving sales is by calling on all accounts in an organized, time and cost effective manner presenting the flyer to lab technicians for consumables and life science items and PI’s or senior lab technicians for equipment. A strong focus on customer service is essential.

**Responsibilities**:
1. Promote, demonstrate and sample to customers

2. Present the consumable & life science products using the current promotional material to all customers each cycle.

3. Follow up on all enquiries within 24 hours

4. Disseminate all current promotional material for customer use

5. Provide customers with timely and accurate quotations where required using the company Quote system

7. Build positive relationships with customers to enhance Diamed’s image and customer base

8. Collect and provide market information

9. Attend weekly Sales Meetings (Skype/GoTo Meeting)

10. Set up and run Diamed Shows

11. Use the CART program where it is advantageous

12. From time to time, you may be asked to help/resolve additional tasks, projects or responsibilities as needed

13. Adhere to company ISO 13485 - MDSAP Standard Operating Procedures and Work Instructions

In accomplishing the above, the TM will complete, on time, all required administration forms, for example Show Reports, expenses and whatever market information is required.

Details about this role:
This position is a full time, salaried position, located in the region of Ottawa-Kingston, ON (Core Accounts).The TM is expected to visit customers based in their facilities, based on the sales cycle, between 8:30 am and 4:30 pm, Monday to Friday (excluding statuary holidays). The probation period for this role is 6 months and benefits are available after the probationary period

Qualifications:

- 1 to 3 years of Laboratory experience, Laboratory Management experience or Sales Experience in the field of Molecular Biology, Genetics of Consumables, Reagents, Medical Devices, Service and Equipment is required.
- One or more Post-Secondary degrees in the field of Science related to Molecular Biology and or Genetics is required.
- Valid G Class License is required
- Valid Automobile Insurance is required
- Ownership and access to an automobile large enough to carry equipment & supplies for day-to-day requirements as well as picking up and delivering items as needed, i.e. for product shows, is required.
- Friendly, Approachable, Dependable and Reliable with the Ability to take ownership and initiative.
- Excellent problem solving, interpersonal and communications skills
- High level of commitment to exceptional customer service with good telephone presence and manners
- Self-motivated team player capable of managing multiple priorities in a rapidly changing environment.
- Strong computer skills and be proficient in MS Office - Outlook, Word & Excel - and the ability to learn how to interact and keep updated the computer software we use to operate our company.
- The ability to lift 50 lbs repetitively is required.

**Salary**: $45,000.00-$65,000.00 per year

**Benefits**:

- Automobile allowance
- Dental care
- Extended health care
- Work from home

Schedule:

- Day shift

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Laboratory: 1 year (required)
- Outside sales: 1 year (required)

**Language**:

- English Fluently (required)

Licence/Certification:

- G Class License (required)

Work Location: On the road

Application deadline: 2023-09-05

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