Desktop Support Supervisor
7 months ago
**Summary**:
- Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.
**Major Job Duties**:
- Test and image desktops and laptops.
- Maintain, analyse, and troubleshoot, software and computer peripherals.
- Ability to setup, configure and add all hardware.
- Assist Corporate Desk Side Support technicians with large IMAC?s.
- Assure that all tickets requiring follow up work and/or calls receive appropriate attention.
- Provide technical support to end users via telephone.
- Back up and burn end user data.
- Assist in developing and documenting improvements to current processes.
- Assist coworkers in resolution of end users? technical issues.
- Assist coworkers in the execution of established processes and escalations.
- Test, image and clean PC? s, laptop, monitors, printers, and other related hardware.
**Education/Experience**:
- High School Diploma or GED required. 2 to 4 years of hands-on technical knowledge of laptop and desktop design and software installation required.
**Skills and Competencies**:
- Familiar with standard concepts, practices, and procedures within a particular field.
- Relies on limited experience and judgment to plan and accomplish goals.
- Possess 1 to 2 years' experience in a break/fix environment.
- Able to lift and palletize heavy equipment. (PC? s, monitors, printers.)
- Strong verbal and written communication skills.
- A certain degree of creativity and latitude is required.
**Job Type**: Permanent
**Salary**: $22.00-$26.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Desktop support: 8 years (preferred)
- Supervising: 6 years (preferred)
- Network installation: 7 years (preferred)
- Software troubleshooting: 7 years (preferred)
- Active Directory: 7 years (preferred)
- Break-Fix: 6 years (preferred)
- image laptop: 8 years (preferred)
- testing desktop: 6 years (preferred)
Licence/Certification:
- CompTIA A+ (preferred)
Work Location: On the road
-
Freelance Desktop Support
6 months ago
Toronto, Canada Sybex Support Services LLC Full timeExp: 2+ years Base Skill Set: - A+ Certification or equivalent experience - Good working knowledge of Active Directory - 2+ years’ experience providing technical support in a fast paced and constantly changingenvironment up to executive management level. - Excellent customer service and communicationskills including providing VIP support - Experience...
-
Desktop Supervisor
7 months ago
Toronto, Canada Compugen Inc Full time**Job Title** - Desktop Supervisor - Contract **Vacancy No** - VN6368 **Work Location** - Toronto, ON **Job Details** - Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities....
-
Jr. Desktop Support
7 months ago
Toronto, Canada PeopleToGo Full timeJob Title: Junior Desktop SupportLocation: Toronto, ONType: 12 month contractStarts: As soon as possibleOverview:Our client is seeking a Jr. Desktop Support resource to become a part of the Desktop Support Team. Role:-Provide desktop support for users with their PC’s, laptop and BlackBerry issues-Repair/upgrade/support PC’s, Laptops and or...
-
Desktop Support Technician
6 months ago
Toronto, Canada Jose Merciline Full timeJob title: Level 2 desktop support technician **Job Description**: Executive Summary: The DOE (Desktop Operations and Escalations) Team manages escalations of a technical nature from various clients (DSS, SDM, CTS, TCI, and Senior IT and Business Managers). They are considered Level 2 within the desktop support structure and require both a high level of...
-
Desktop Support Technician
1 month ago
Toronto, Canada Linear International LTD Full time**Role Overview**: This role involves a consistent weekly schedule and will require proactive problem-solving and strong communication skills to address any IT challenges onsite. **Responsibilities**: - Provide hands-on technical support for desktops, laptops, peripherals, and end-user devices. - Diagnose and troubleshoot hardware and software issues...
-
Desktop Support Analyst
7 months ago
Toronto, Canada Girl Guides of Canada-Guides du Canada Full timeGirl Guides of Canada-Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls. GGC is actively searching for a Desktop Support...
-
Virtual Desktop IT Support
2 months ago
Toronto, Canada Robertson and Company Full timeOur client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Robertson is seeking a skilled Virtual Desktop IT Support to join our client. Contract...
-
Desktop Support Analyst
6 months ago
Toronto, Canada Girl Guides of Canada-Guides du Canada Full timeGirl Guides of Canada-Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls. GGC is actively searching for a Desktop Support...
-
Desktop Support
12 hours ago
Toronto, Canada AXA Professionals Full timeJob Details: - Support IT equipment in large corporate environment - Desktop/laptop tech support - Windows 10, MAC, Android, and iOS operating systems - Support mobile devices, printers, scanners, wireless, VPN, etc. - IMAC/D Support - IT equipment Install/Move/Add/Change and Disposal - Maintain repairs, spare parts, and components - Research and...
-
Desktop Support
7 months ago
Toronto, Canada Pros There Full time**PLEASE NOTE: This role is to support one of our financial industry clients. Role: Level 1 Desktop Technician Onsite Shift: Monday-Friday 8 AM - 5 PM EST **Job Description**: - One Service Desk Level 1 support technician. - One or two years of IT experience. - Windows OS, Microsoft Office, Apple iOS, and Android support knowledge.. - Good communication...
-
Desktop Support Technician
7 months ago
Toronto, Canada Leon's Full timeOverview: **LEON'S IS LOOKING HIRING FOR A DESKTOP SUPPORT TECHNICIAN (TAC)** **Preferred Experience** - Excellent oral and written communications - Demonstrated device imaging and provisioning experience. Preference for experience with Microsoft SCCM, MDT, WDS administration for imaging & client patching. - Technical proficiency with all major end-user...
-
Desktop Support Analyst
7 months ago
Toronto, Canada Dacaro Software Services Inc Full time'''Overview''' We are seeking a highly motivated and skilled Desktop Support Analyst to join our team. You will be responsible for providing technical support and assistance to end-users, troubleshooting software and hardware issues, and ensuring the smooth operation of our systems. Position Type: Work on site **Responsibilities**: We're looking for: 2...
-
Desktop Support Technician
4 months ago
Toronto, Canada Perativ Full timeSince 2005, Access Cash, operating as part of Perativ, has been a market leader in ATM services and technology. We are helping our customers, materially reduce their ATM management cost, improve their customer experience and make their operations more productive. The organization provides service to customers across Canada, operating ATMs for banks (such as...
-
Desktop Support Specialist
3 months ago
Toronto, Canada TEK Group Full time**Here is a high-level view of what we are looking for**: - Communicating electronically (and in-person) with desktop users experiencing technical difficulties by troubleshooting and documenting problems - Reproducing, diagnosing, and analyzing problems reported by end-users, in turn formulating solutions to resolve the issue at hand - Providing training...
-
Desktop Support Technician
2 days ago
Toronto, Canada TEK Group Full timeMaintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals - Documents, maintains, upgrades or replaces hardware and software systems - Identifies, analyzes and repairs product failures, orders and replaces parts as needed - Performs a variety of complicated tasks - On-site software support - Repair of high-end printers and...
-
Desktop Support Technician
1 month ago
Toronto, Canada Ovation Workplace Services Full timeDesktop Support Technician This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed. Desired Skills & Experience **Responsibilities**: - Image and install software on Windows, and Apple...
-
Desktop Support
3 days ago
Toronto, Canada Stefanini, Inc Full timeHot opportunity to work onsite with a **Global Investment Banking/Technology firm**. *** **Description** The Executive Service Desk team is the front-door to IT support and the first line employees will interact with. It is responsible for the quick and concise logging of client support tickets and they have the ability to reset passwords and perform...
-
Desktop Technical Support Analyst
7 months ago
Toronto, Canada CB Canada Full timeDesktop Technical Support Analyst On behalf of our client in the Banking Sector, PROCOM is looking for a Desktop Technical Support Analyst. Desktop Technical Support Analyst – Job Description When stationed in an ecosystem, you will work closely with Community Leads to provide end level support for the citizen group based there You act as the single point...
-
Desktop Support Analyst
4 days ago
Toronto, Canada Progression3 Full timeOn behalf of our client in Scarborough, Progression3 is in search of a Desktop Support Analyst for a contract-to-permanent role. **Primary Responsibilities**: - Monitor computer hardware performance and diagnosing problems - Upgrade computers through the addition of new hardware, such as additional RAM or a new disk drive - Replace worn or defective parts...
-
Desktop Support Technician
3 months ago
Toronto, Canada Payments Canada Full timePayments Canada’s purpose is to make payments easier, smarter and safer for all Canadians. We care deeply about our employees’ well-being and are committed to providing a flexible, hybrid work environment that supports in-person connection and remote work. |Get to Know Us We are a unique organization situated at the centre of Canada’s payments...