Project Coordinator of Customer Delivery
3 months ago
**JOB DESCRIPTION**
AAA Canada is looking for a Project Coordinator of Customer Delivery to bring his expertise to our team. Coordinate internal and external resources, ensuring that projects remain within scope, schedule, and budget.
**Responsibilities**
- Manage and communicate risks, resolving issues with cross-functional teams as they arise.
- Maintain a broad team calendar to track internal and external meetings.
- Drive change initiatives to increase team productivity, managing velocity and intake.
- Proactively manage issues and risks.
- Oversee medium-large projects within the operations segment, product line, or function.
- Foster relationships with key external stakeholders to optimize collaboration.
- Coordinate responses to requests for project-related information.
- Ensure compliance with contract specifications for on-time delivery of tasks and deliverables.
- Coordinate technology integrations with multiple third parties.
- Oversee test functions for one or more lines of business.
- Research existing operations, procedures, workflow, and product and service requirements.
- Develop and execute internal communication initiatives.
- Lead planning routines including Annual Business Planning and Long-Range Planning.
- Develop project plans with clear timelines and deliverables.
- Maintain risks log and mitigation plans for projects.
- Generate management reporting and maintain effective document control and continuously identify process improvement opportunities.
- Identify and develop new operation projects based on business development and operational needs.
**Skills and qualifications**
- Bachelor’s degree in electrical, electrical technology, mechanical or electromechanical engineering, or other relevant professional experience.
- Bachelor's degree in project management or relevant training / experience
- Experience with project management for maintenance services of heavy vehicles, preferably transit buses
- PMP certification (asset)
- Proven experience managing teams of 5 members or more.
- Minimum of 3 years of direct management experience.
- Proven conflict management skills.
- Confident and effective decision-maker.
- Excellent analytical skills, strong customer focus and a positive attitude are key requirements.
- Independence and resourcefulness. (Energic, ownership)
- Advanced knowledge of the Microsoft Office suite, specifically Powerpoint and Excel
- Frequent travel to local customer and company facilities
- Language proficiency in English is a must; bilingualism with French is an asset.
**Required experience**
- Previous experience in a similar role, preferably in the manufacturing or industrial sector.
**Advantages and benefits**
- Permanent employment offering stability and security.
- Access to AAA Academy for ongoing professional development.
- Use of high performance and quality equipment.
- Sick days to ensure your well-being.
- Comprehensive group insurance program.
- Opportunities for career development and professional growth.
- Stimulating work environment with major projects in the aerospace, ground transportation and defense sectors.
- Health and wellness program.
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