Account Support Representative

3 weeks ago


Woodbridge, Canada Sky Wireless Communications Inc. Full time

What we offer:
Negotiable salary depending on your experience + Attendance and performance bonuses
Work-life balance
Friendly management style
Salary payout is biweekly
Training provided with company cell phone & laptop

What will make you successful:

- Previous Telus and or Canadian carrier experience is "preferred but not mandatory.”
- A strong ability to manage and grow a client relationship at all levels.
- Must be able to ask qualifying questions in order to uncover sales opportunities.
- Strong verbal skills, selling tactics, objections handling and other personality skills that can lead to overachieving in sales.
- Passion for closing sales, customer service, motivated to make money with a passion for the telecommunications industry.
- Proven ability to multitask in a fast past environment

**Responsibilities**:

- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Manage / grow house accounts to increase the amount of sales activity
- Create suitable quotes that will help with more sales.
- Researching competing products, identifying opportunities to increase sales, and assisting in the development and execution of sales and marketing plans
- Consistently research on best practice's to increase sales within house accounts.
- Achieve agreed upon sales targets and outcomes within schedule
- Monitor & grown our existing client base through our own CRM tool
- Establish, develop and maintain positive business and customer relationships
- Contact customers to discuss contract renewals; explain and recommend TELUS products and services to meet customer needs; prepares costing estimates; initiates sales process.
- Manage & understand the entire Telus Exclusive Partner Program order & selling process.

Who Are We:
Sky Wireless is a proud TELUS Koodo Authorized Dealer. Living by the motto “customers are why we exist”, we pride ourselves on delivering the service and support that exceed our clients’ expectations.

At Sky Wireless, we’re always looking for dedicated individuals with a drive to succeed and willingness to rise to any challenge. As a Small Business in Ontario, Canada, our family run operation boasts strong brand values and a positive work environment that empowers our team to be part of our success. If you are self-motivated, passionate about technology, and have a proven track record of sales success, we welcome the opportunity to have you join our growing organization.

**Job Types**: Full-time, Permanent

**Salary**: $38,000.00-$45,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

COVID-19 considerations:
Sky Wireless has been following all mandated Health Canada regulations for Covid protocols.

Work Location: Hybrid remote in Woodbridge, ON

Expected start date: 2023-02-06



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