Key Account Manager
2 weeks ago
Summer Fresh Salads is a leading manufacturer of hummus, dips, and salads in Canada. We currently have an opening for a Key Account Manager. This key position within our organization will report to the Sales Director.
This position is responsible for the management and development of the Company’s business within assigned head office accounts and to meet and exceed sales targets and objectives. This position provides strategic support to the Outside Sales Representatives.
KEY ACCOUNTABILITIES
- Effectively builds, implements, measures and refines programs to maximize growth and return on
- investment (ROI) for assigned accounts.
- Prepares compelling, fact-based and customer focused presentations that clearly highlight
- opportunities and action plans for customers’ business.
- Develops creative plans to meet customer strategies that include brand in winning position.
- Develops, in collaboration with customers, Private Label and Custom products to specifications to
- further grow/enhance the relationship.
- Establishes and maintains superior relationships within assigned accounts and customers.
- Effectively negotiates with customers to achieve mutual business objectives.
- Lead the ongoing tracking of program effectiveness with appropriate measures to ensure effective
- Provides ongoing communication to all stakeholders that builds alignment with account objectives.
- Summary report required after every meeting with stakeholders (external and internal) regarding
- next steps or actionable items.
- Sets up and maintains all projects, presentations in One Note and monitory to ensure times are
- being met by all stakeholders.
- Develops strong brand and product knowledge: marketing positioning, value and target consumer.
- Remains current on market analysis, competitor analysis and market trends.
- Attends customer events, ECP dinners, industry conventions, trade shows, etc.
- Brings new opportunities/leads to the attention of management.
- Supports data/insight gathering and reporting - internal/external
- Monitors and communicates customer business plans results for assigned accounts.
- Develops, runs and communicates monthly sales performance dashboards/scorecards.
- Work on special projects and other duties/responsibilities as assigned.
Knowledge/Experience/Skills
- Bachelor’s degree in business or related discipline.
- Minimum 5 years in direct sales environment, preferably CPG, consumables.
- Account Management experience negotiating with customer’s head office is an asset.
- Strong Computer Skills (Microsoft Office), particularly with Excel and PowerPoint.
- Customer focus/Results driven.
- Takes personal responsibility for decisions and delivering results.
- Demonstrates high sense of urgency and ability to meet strict deadlines.
- Demonstrates strong negotiation, presentation and analytical skills.
- Effectively communicates across all levels - both in writing & verbally
- Demonstrates strong ability to build productive relationships.
- Effectively uses persuasion to influence key providers/decision makers)
- Positive and professional demeanor.
- Excellent prioritization skills.
- Ability to effectively interact with people at all levels
- Ability to multitask.
- Ability to act with discretion, patience and diplomacy.
- Ability to maintain confidentiality.
- Effective team player.
- Must have a valid driver’s license and access to a vehicle.
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