Service Administrator/invoicing

2 weeks ago


Dartmouth, Canada Convergint Technologies Ltd Full time

Convergint is looking for a team-oriented, results-driven, Service Administrator, to join our amazing culture in Canada. The Service Administrator accurately executes service work order invoicing practices for Convergint Canadian locations in accordance with our company and customers invoicing requirements. In addition, you will provide service and administration support as required during peak times to best serve our customers, colleagues and Convergint.

**Who You Are**

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

**Who We Are**

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

**What you’ll do with “Our Training and Your Experience”**
- Provide timely and accurate generation of service invoices monitoring corporate margins and paying close attention to our customer invoicing requirements.
- Communicate invoicing details to our customer and obtain customer Purchase Orders when required to ensure prompt payment.
- Provide first level of Work Order approvals verifying accuracy from purchase order details to vendor invoice details.
- Review aged report monthly and investigate outstanding invoicing issues with the Accounts Receivable department.
- Collaborate data and generate various reporting to support measurements against corporate Key Performance Indicators (KPI’s).
- Accurate and prompt filing of service invoices, timesheets and miscellaneous documents. This includes annual archiving in support of our corporate Records Retention policy.
- Support in handling incoming customer calls for Canadian locations, including service dispatching, tracking and scheduling of calls, entering new sites, modifying existing sites and handling general inquiries.
- Provide service administrative support as required. This includes compiling customer activity reports, work order history reports, customer financial reporting, typing assignments such as quotations and maintenance documentation.
- Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

**What You’ll Need**
- Exceptional customer service skills and ability to work under pressure.
- Excellent Microsoft Outlook, Excel, Word and Power Point skills.
- Excellent financial knowledge and skills— understand financials such as accounts receivable/payable, purchase orders, work orders, etc.
- Solid organizational skills and the ability to handle multiple projects tasks simultaneously.
- Excellent attention to detail.
- Strong verbal, written and interpersonal communication skills
- Strong flexibility to adapt to changing priorities and direction in a dynamic work environment.
- Shows initiative - regularly engages in proactive behavior and looks for opportunities
- Good ability to facilitate a collaborative working environment for customers and team members.
- Flexibility with some overtime requirements on evenings or weekends

***Requirements**:

- Diploma and/or certificate in Business Administration or related office experience required.
- Minimum of two years of previous, relevant office experience preferred.

**Company Benefits and Perks**

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

- Company Holidays and Paid Time Off
- Immediate comprehensive benefit plan (medical, dental, etc.)
- Employer contribution to RRSP
- Work environment committed to safety.
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan (Commission-eligible after first 6 months of training)
- Corporate Social Responsibility Day
- And much more

**Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.**

**Visit our Convergint careers site to learn more about the company and the exciting opportunities available.**

**#SS



  • Dartmouth, Canada Convergint Technologies Ltd Full time

    Convergint is looking for a team-oriented, results-driven, Operations Service Administrator (invoicing) to join our amazing culture at our Halifax location. The Service Administrator accurately executes service ** work order invoicing** practices for Convergint Canadian locations in accordance with our company and customers invoicing requirements. In...


  • Dartmouth, Canada Black & McDonald Limited Full time

    The primary responsibility of the Service Administrator is to provide administrative support with the day-to-day Service Department operations providing support to our service technicians, supervisors, managers, and clients. This will be accomplished through performance of administrative duties ensuring that standard company procedures and specific...


  • Dartmouth, Canada Viking Full time

    Job Description We are looking for an Administrative Assistant to join our team and look after all administrative internal processes of the office. Among other things, your responsibilities will be to: Answer service calls and requests from customers; Assign service calls to the appropriate technician and provide them administrative support when...


  • Dartmouth, Canada Viking Fire Protection Full time

    VD-38 **Workplace**: Dartmouth **Schedule**: 37.5 **Number of jobs to fill**: 1 **Job status**: Permanent **Salary**: To be discussed **Job Description**: We are looking for an Administrative Assistant to join our team and look after all administrative internal processes of the office. Among other things, your responsibilities will be to: Answer service...


  • Dartmouth, Canada Nova Scotia Education Common Services Bureau (NSECSB) Full time

    **Finance and Administration Clerk, Dartmouth, Nova Scotia** **Full-time Permanent, Benefits & Pension Plan** Applicants must submit BOTH a covering letter AND a resume by **Feb 10, 2023.** **About Us** The Nova Scotia Education Common Service Bureau (NSECSB) was established in 2018 to work in partnership with the Regional Centres for Education and the...


  • Dartmouth, Canada Acuren Inspection, Inc. Full time

    Position Summary: **Acuren is currently recruiting for a Accounting Administrator - Time and Billing for a position in the Dartmouth, NS office.** If you are seeking a dynamic environment with opportunities for individual growth and learning, this is for you. Position Summary: The position is responsible for entering and reviewing daily timesheets into...


  • Dartmouth, Canada Wilson Security Limited Full time

    Our organization is in search of a detail oriented, client focused, friendly, team player with a strong knowledge of Microsoft Excel and other Microsoft software. You’ll work for a growing, local, family-owned company that has been serving Canadians for over 100 years. Responsibilities include but are not limited to: - Create client inspection reports...


  • Dartmouth, Canada Bee Clean Full time

    **Work Order Management** - Responsible for maintaining the work order throughout its lifecycle:_ - Confirming work orders and dispatching to the appropriate manager in the field - Drafting quotes for billable work - Working with district managers and the client to ensure that work orders are completed within the appropriate time frames - Tracking...


  • Dartmouth, Canada Lindsay Construction Full time

    **Build the Future with us!** We build Relationships. We build Communities. We build the Future. At Lindsay Construction, we have been growing the communities of Atlantic Canada for over 60 years and we want you to join us! Be part of something great and feel the impact you make on the community you live in. Reporting to the Purchaser, the Purchasing...


  • Dartmouth, Canada Terminix Full time

    Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding in 1927, Terminix has been an industry leader in pest control. **Position Overview** This is an on-site position out of our Dartmouth office. An Administrative Assistant will act as a liaison, providing product/service information, answering...

  • Delivery Driver

    3 weeks ago


    Dartmouth, Canada Canadian Linen and Uniform Service Corp Full time

    **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that...


  • Dartmouth, Canada UNIFORM WORKS LIMITED Full time

    Are you a numbers person? Do you enjoy solving problems? Are you an Excel guru? If you answered “YES!” to these questions, keep reading! Our Operations Team is seeking an Inventory Control and Purchasing The Inventory Control and Purchasing Administrator will be responsible for identifying, analyzing, and improving all inventory related and purchasing...

  • Sales Administrator

    5 days ago


    Dartmouth, Canada East Coast International Trucks Full time

    SALES ADMINISTRATOR **Location: Dartmouth, NS** We are currently looking for a lively and enthusiastic **Sales Administrator** to join our team in Dartmouth as a support to our Sales Team. This person, reporting to the Director of Sales, would ideally have a thorough knowledge of Microsoft Office, a general business acumen and some accounting experience....


  • Dartmouth, Canada HFX Steel Framing Solutions Full time

    **Administrative Assistant** **About us** HFX Steel Framing Solutions is locally owned and operated light gauge steel manufacturer based in Dartmouth, Nova Scotia. We manufacture and assemble light gauge steel (LGS) structures in our facility (prefab) for residential and commercial buildings in the province. We offer a comprehensive service where we are...


  • Dartmouth, Canada Eastern Fence Erectors Limited Full time

    ATLANTIC CANADA'S FENCING LEADER FOR OVER 100 YEARSEastern Fence Erectors is presently accepting applications for an Administrative Assistant.Eastern Fence is Atlantic Canada's largest fence company with offices in Moncton, Dartmouth, Charlottetown, Sydney, Bathurst and Saint John. We provide services to the construction industry, municipalities, governments...


  • Dartmouth, Canada Canadian Linen and Uniform Service Corp Full time

    **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that...


  • Dartmouth, Canada Wilson Security Limited Full time

    Our organization is in search of a detail oriented, client focused, friendly, team player with a strong knowledge of Microsoft Excel and other Microsoft software. You’ll work for a growing, local, family-owned company that has been serving Nova Scotians for over 100 years. Responsibilities include but are not limited to: - Create client inspection...


  • Dartmouth, Canada Signature Supplements Full time

    Signature Supplements Inc. is currently seeking a Finance Coordinator that will assist with a variety of financial projects including bookkeeping and accounting, working within financial models, and insurance administration duties. We are an independently owned and operated company with 50 employees and just celebrated 25 years in...

  • Finance Administrator

    4 weeks ago


    Dartmouth, Canada Integrated Staffing Limited Full time

    Our client is a dedicated organization providing high-quality pre-hospital care to Nova Scotians through a long-term performance-based contract with the provincial government's Emergency Health Services (EHS) division. Our team consists of more than 1,600 highly-trained paramedics, nurses, medical communication officers, support employees, and skilled...


  • Dartmouth, Canada R. N. Apex Solutions Ltd Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 to less than 7 months - or equivalent experience **Work setting**: - Transportation company **Tasks**: - Determine and establish office procedures and...