Manager

2 weeks ago

Winnipeg, Canada Winnipeg Humane Society Full time

**Date: August 21st, 2023**

**Position Title**: Manager, Investigations & Emergency Response

**Department**: Investigations & Emergency Response

**Reports to**: Director, Investigations & Emergency Response

**Classification**: Non-Union

**Hours**: 8:30 - 4:30pm (Mon-Fri)
**Start Date**: ASAP

Closing Date for applicants: September 5, 2023

**Position Summary**:
The purpose of this role is to provide direct support to the Director, IER, and ensure the

successful operation of the IER Department. The manager will provide excellent service

to internal and external customers while representing the Winnipeg Humane Society with

integrity and providing an exemplary level of care to all animals.

**Responsibilities**:
The Manager Investigations & Emergency Response will assist with the day-to-day

operations of the IER department by performing administrative and employee functions,

including overseeing staff as well as being responsible for monitoring and ensuring

compliance of training and protocols.

**RESPONSIBILITIES SPECIFIC TO THE JOB LEVEL**

**Leadership**:

- Provide team members with positive coaching and feedback, building a work

environment which reflects the WHS values and culture.
- Create a friendly and professional environment to enhance courteous service;
ensure clean, attractive, and organized work areas.
- Train, direct, and supervise staff; delegate duties to assistant managers (if

applicable) and staff.
- Provide coaching to develop staff, using clear and constructive feedback and

additional training as needed to enhance each individual’s performance.
- Schedule staff and ensure accurate record keeping for payroll purposes.
- In collaboration with Directors or direct report, coordinate and facilitate

performance conversations for all employees within the team, per established

standard.
- Support the Director or direct report with recruitment, interview, and selection of

new employees.

**Management**
- Lead the daily operations and ensure ongoing alignment with departmental

workplan and WHS priorities.
- Provide daily and regular oversight and feedback to team members, ensuring that

work responsibilities are well understood, and requirements are met.
- Provide direction on potential need to shift priorities or deal with emerging or

emergent needs.
- Seek guidance from Director or direct report to confirm recommendations or

decisions related to operations, where clarification may be required.
- Schedule and facilitate regular team meetings to encourage feedback and drive

initiative for continued improvement, aligned with WHS values and culture.
- Provide regular reports, per established schedule, to the Director or direct report on

department activities and needs.
- Display initiative through recommendations and enhancements for consideration.
- Attend and co-facilitate Management meetings, ensuring comprehensive record

keeping per established standards.

**Financial**
- Provide input into the budgeting process.
- Diligently manage expenses according to the budget.
- Proactively report on any suspected anomalies, inconsistencies, or potential

deviations from the budget.
- Ensure that all records are accurate and complete.

**Business Development**
- Support business development activities and initiatives as directed.
- Provide input and recommendations into existing or new business development

activities and initiatives.

**RESPONSIBILITIES SPECIFIC TO THE ROLE**

**Authority**:
Authority to perform all assigned duties and responsibilities within established policies

and procedures.

**Operational and Administrative Management**:

- Maintain daily review of IER reports, electronic transmissions, and WHS forms and

paperwork that support the actions and activities of the department in carrying out

the goals and required duties of IER, communicate with staff members any

deficiencies in communication pathways, and ensure documents and paperwork are

accurately stored and filed.
- Assist the Director, IER with the creation and communication of departmental policies

& protocols to IER and/or affected WHS departments.
- Coordinate scheduling with the Director, IER and complete Payroll when required, or

directed, including coordinating and approving vacation for staff.
- Coordinate internal and external Training for staff as determined by the Director, IER

maintaining records, certificates and manuals for the department and individual staff

members.
- Oversee vehicle maintenance scheduling appointments for regular services and

special circumstances.

devices are in proper working order and calibrated as required. In addition, manage

the flow of office supplies to ensure successful daily task(s) completion.
- Manage Uniform issue to IER staff in compliance with the Collective Bargaining

Agreement and ensure proper documentation identifying staff recipient for items is

recorded and submitted for payment through WHS Finance Dept.
- Manage the submission of receipts and

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