IT Manager
2 weeks ago
- People – our team is what makes us special
- Passion – from our hearts and minds, demonstrated through our actions
- Priority – we put the customer first, everyday, in everything we do
- Partnership – with each other, our customers, and our suppliers
- Become the in-house expert in SMG’s NetSuite ERP/MRP system.
- Work with technical support to ensure ERP system is properly set up and working efficiently and accurately.
- Recommend changes to business systems including ERP to meet organizational needs.
- Identify gaps in user-friendly functionalities and interfaces.
- Resolve issues, troubleshoot problems, and identify design needs for ERP system.
- Identify and spearhead process improvements, and product flow improvements.
- Propose and implement recommendations to reduce costs and improve efficiencies, including waste reduction, quality, safety, and complete and on-time delivery.
- Administer Microsoft Office 365 including user accounts, SharePoint and Microsoft Exchange.
- Administer Current, and Legacy ERP/MRP tools including NetSuite, Odoo, and Sage.
- Assist in the configuration and the maintenance of onsite Windows and Linux based servers and virtual machines.
- Assist in the configuration and the maintenance of onsite network equipment.
- Assist employees with all IT needs from system access to equipment support.
- Support, monitor, and train staff with ongoing cybersecurity initiatives.
- Establish and maintain data backup and recovery policies and procedures.
WHAT SKILLS AND EXPERIENCE YOU REQUIRE
- A Bachelor’s Degree in Computer Science, Information Technology, Business Information Systems or a related field.
- Minimum 5 years’ relevant experience in IT administration, ERP systems management, and process improvement.
- A proven track record of success in implementing and managing ERP systems, administering IT infrastructure, leading process improvements and providing user support.
- Demonstrated capability in administering and maintaining critical IT infrastructure, including Microsoft Office 365, user accounts, SharePoint, Microsoft Exchange, as well as Current and Legacy ERP/MRP tools such as Odoo and Sage.
- Strong problem-solving skills to resolve issues, troubleshoot problems, and identify design needs for ERP systems and other IT-related matters.
- Ability to support, monitor, and train staff on ongoing cybersecurity initiatives, ensuring the security of the company's IT infrastructure and data.
- Proficiency in assisting with the configuration and maintenance of onsite Windows and Linux based servers, virtual machines, and network equipment.
- Familiarity with establishing and maintaining data backup and recovery policies and procedures to ensure the integrity and availability of company data.
- Group insurance plan with health spending account
- Paid Vacation
- Company paid shutdown from Christmas to New Years
- Matching RRSP program
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