Front Desk Hotel Clerk

4 weeks ago


Gravenhurst, Canada Pinedale Inn Full time

Education:

- Expérience:

- **Education**:

- Secondary (high) school graduation certificate
- ** Work setting**:

- Hotel, motel, resort
- ** Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
- ** Work conditions and physical capabilities**:

- Attention to detail
- ** Personal suitability**:

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Resourcefulness
- ** Experience**:

- Experience an asset
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week



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