Taboo Front Desk Agent

3 months ago

Gravenhurst, Canada Great Gulf Group Full time

aboo Muskoka is hiring Front Desk Agents Do you love meeting new people and not only know what it means to meet customer expectations, you 'exceed them' for breakfast? If you're a self starter, can work under pressure and have a sense of urgency when it comes to delivery exceptional customer service, keep reading and see if this role is for you
Come work & play in beautiful Muskoka Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team." Staff housing available
Our Front Desk Agents are very often the very first employee our guests meet. They play a critical role in ensuring our customers are happy and have an exceptional customer experience. You may think it's only about checking guests in and out, but it's much more than that You are the central hub of knowing what is going on around the resort, sharing information and ensuring guests get what they need, when they need it. And, you can't do this alone. You will work closely with your team members, supervisor and other departments. Collaboration, teamwork and communication is key And here's what else:
KEY RESPONSIBILITIES
- Check-in and check-out resort guests and condo unit owners in a timely, friendly, courteous manner to ensure a seamless arrival and departure experience.
- Perform and complete duties of Front Desk Operations including but not limited to taking/making guest reservations, attending to switchboard, operating Front Desk
- Promote and communicate resort and surrounding area information and activities;
- Assist in resolving guest issues;
- Answer guest inquiries promptly and in professional and courteous manner
- Work and communicate in a positive and cooperative manner with other Taboo Muskoka team members in the Guest Services Department and other resort departments;
- Complete daily and monthly reporting requirements
- Preparation of accurate daily pass along information
- Contributing to achieving the loyalty of our guests by exceeding their expectations and providing warm personal service with each interaction. Answer guest inquiries in a timely and accurate manner.
- Maintain inventory of vacant rooms, reservations and room assignments.
- Answer guest inquiries in a timely and accurate manner.
- Knowledge of resort Health & Safety/Emergency procedures
- Other duties as assigned by Assistant Front Office Manager or Guest Services Manager
- EDUCATION AND EXPERIENCE (Education, Experience, Knowledge & Skills)
- Degree or Diploma in Hotel/Resort Management is an asset;
- Experience in Guest Services is preferred;
- Positive and dynamic personality;
- Able to communicate effectively and professional in English; verbal and written.
- Fluency in a second language will be considered an asset.
- Self
- motivating, well organized with attention to detail
- Committed to exceed guest expectations at all times;
- Ability to thrive and work in a team environment
- Ability to multi task and prioritize work environment
- Ability to work under pressure

PHYSICAL REQUIREMENTS
- Must be able to work flexible hours including early mornings, evenings, weekends and holidays.
- 90% Constant standing and walking throughout shift.

BENEFITS OF WORKING AT TABOO MUSKOKA
- Bonus upon completion of your contract*
- $500 for referring fellow team members and earn $ for bringing in business*
- Complimentary 2-night stay (off season)
- Complimentary use of resort amenities including trails, bikes, beach, pools, tennis, golf, gym
- Staff housing available (located in town of Gravenhurst - short 7kms or 5 mins from the resort)
- Shuttle services to and from staff housing and the resort available
- Potential room for career advancement
- Staff (and friends and family) discounts on meals, rooms, merchandise and golf
- Staff appreciation events and activities
- Employee recognition program
- Employee Wellness Program
- Some conditions apply. Inquire within for more details.

  • Front Desk Agent

    5 months ago

    Gravenhurst, Canada Great Gulf Group & Taboo Muskoka Full time

    Come work & play in beautiful Muskoka! Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'' Taboo Muskoka is hiring Front Desk Agents! Do you love meeting new people and not only know what it means to meet customer expectations, you 'exceed...

  • Taboo Front Desk Agent

    5 months ago

    Gravenhurst, Canada Great Gulf Group Full time

    Come work & play in beautiful Muskoka! Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'' Taboo Muskoka is hiring Front Desk Agents! Do you love meeting new people and not only know what it means to meet customer expectations, you 'exceed...

  • Taboo Front Desk Agent

    2 months ago

    Gravenhurst, Canada Great Gulf Full time

    1209 Muskoka Beach Rd, Gravenhurst, ON P1P 1R1, Canada Req #336 Tuesday, September 24, 2024 aboo Muskoka is hiring Front Desk Agents! Do you love meeting new people and not only know what it means to _meet_ customer expectations, you _'exceed them_' for breakfast?! If you're a self starter, can work under pressure and have a sense of urgency when it comes...

  • Taboo Front Desk Agent

    3 months ago

    Gravenhurst, Canada Great Gulf Full time

    1209 Muskoka Beach Rd, Gravenhurst, ON P1P 1R1, Canada Req #336 Sunday, August 25, 2024 aboo Muskoka is hiring Front Desk Agents! Do you love meeting new people and not only know what it means to _meet_ customer expectations, you _'exceed them_' for breakfast?! If you're a self starter, can work under pressure and have a sense of urgency when it comes to...

  • Taboo - Front Desk Agent & Night Auditor

    5 months ago

    Gravenhurst, Canada Great Gulf Group Full time

    Come work & play in beautiful Muskoka! Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'' Are you a night hawk, methodical, and detailed oriented? Taboo Muskoka is hiring Night Auditors/Front Desk Agents! Staff Housing available. Come work &...

  • Taboo Reservations Agent

    3 months ago

    Gravenhurst, Canada Great Gulf Full time

    1209 Muskoka Beach Rd, Gravenhurst, ON P1P 1R1, Canada Req #303 Wednesday, August 21, 2024 Come work & play in beautiful Muskoka! Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'' - Do you love talking on the phone & meeting new people, and...

  • Taboo Reservations Agent

    5 months ago

    Gravenhurst, Canada Great Gulf Group Full time

    Come work & play in beautiful Muskoka! Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'' Do you love talking on the phone & meeting new people, and not only know what it means to meet customer expectations, you 'exceed them' for breakfast?!...

  • Taboo Recreation Supervisor

    5 months ago

    Gravenhurst, Canada Great Gulf Group & Taboo Muskoka Full time

    Come work & play in beautiful Muskoka! Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'' Recreation Supervisor Do you have a dynamic and positive personality, experience in supervising and empowering others in the field of recreation? If you...

  • Taboo Golf Shop Attendant

    5 months ago

    Gravenhurst, Canada Great Gulf Group & Taboo Muskoka Full time

    Come work & play in beautiful Muskoka! Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'' Golf Shop Attendant Do you have experience working in a golf pro-shop, merchandising, up-selling and providing exceptional customer service? Taboo...

  • Taboo Recreation Attendant

    5 months ago

    Gravenhurst, Canada Great Gulf Group & Taboo Muskoka Full time

    Come work & play in beautiful Muskoka! Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'' If your friends were to describe you, would they say you’re FUN, OUTGOING and CREATIVE?! Are you into fitness, the great outdoors and want to get paid...

  • Front Desk/guest Services

    3 months ago

    Gravenhurst, Canada Great Gulf Group Full time

    Are you a night hawk, methodical, and detailed oriented? Taboo Muskoka is hiring Night Auditors! Staff Housing available. Come work & play in beautiful Muskoka this summer! Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team." Working with...

  • Front Desk/guest Services

    3 months ago

    Gravenhurst, Canada Great Gulf Full time

    1209 Muskoka Beach Rd, Gravenhurst, ON P1P 1R1, Canada Req #335 Sunday, August 25, 2024 Are you a night hawk, methodical, and detailed oriented? Taboo Muskoka is hiring Night Auditors! Staff Housing available. Come work & play in beautiful Muskoka this summer! Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create...

  • Front Desk Agent

    2 days ago

    Gravenhurst, Ontario, Canada Mobilize Connect Full time

    Job Summary:The Front Desk role is a key part of the guest experience at Mobilize Connect. As a Front Desk Agent, you will be responsible for registering guests, assigning rooms, and providing exceptional customer service.Key Responsibilities:Register guests and assign roomsAccommodate special requests whenever possibleAssist in preregistration and blocking...

  • Front Desk Agent

    5 months ago

    Gravenhurst, Canada Muskoka Bay Resort Full time

    **Muskoka Bay Resort - located in Gravenhurst, Ontario** **Muskoka Bay Resort redefines what it means to play and stay; to relax and live. Our resorts feature spectacular views year-round through every season. This magnificent, immersive experience is rooted in preservation and care. The pillar behind the country’s most picturesque area is our passion —...

  • Taboo Recreation Supervisor

    3 months ago

    Gravenhurst, Canada Great Gulf Group Full time

    Recreation Supervisor Do you have a dynamic and positive personality, experience in supervising and empowering others in the field of recreation? If you do and are interested in working with families with young children and supervise/empower others to do the same, please join the Taboo Muskoka Recreation team! Taboo Muskoka is hiring a Supervisor of...

  • Taboo Recreation Supervisor

    3 months ago

    Gravenhurst, Canada Great Gulf Full time

    1209 Muskoka Beach Rd, Gravenhurst, ON P1P 1R1, Canada Req #329 Wednesday, August 21, 2024 **Recreation Supervisor** Do you have a dynamic and positive personality, experience in supervising and empowering others in the field of recreation? If you do and are interested in working with families with young children and supervise/empower others to do the...

  • Taboo Golf Shop Attendant

    3 months ago

    Gravenhurst, Canada Great Gulf Group Full time

    Golf Shop Attendant Do you have experience working in a golf pro-shop, merchandising, up-selling and providing exceptional customer service? Taboo Muskoka is hiring Golf Shop Attendants! If you are organized, have attention to detail, can work under pressure and have a sense of urgency when it comes to delivery exceptional customer service, keep reading and...

  • Recreation Supervisor

    5 months ago

    Gravenhurst, Canada Taboo Muskoka Resort & Golf Full time

    **Recreation Supervisor** Do you have a dynamic and positive personality, experience in supervising and empowering others in the field of recreation? If you do and are interested in working with families with young children and supervise/empower others to do the same, please join the Taboo Muskoka Recreation team! Taboo Muskoka is hiring a Supervisor of...

  • Taboo Recreation Attendant

    5 months ago

    Gravenhurst, Canada Great Gulf Group Full time

    Come work & play in beautiful Muskoka! Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'' If your friends were to describe you, would they say you’re FUN, OUTGOING and CREATIVE?! Are you into fitness, the great outdoors and want to get paid...

  • Recreation Attendant

    5 months ago

    Gravenhurst, Canada Taboo Muskoka Resort & Golf Full time

    If your friends were to describe you, would they say you’re FUN, OUTGOING and CREATIVE?! Are you into fitness, the great outdoors and want to get paid to do what you love through delivering exceptional customer service? If the answer is YES, YES and YES, come work & play in beautiful Muskoka this summer! Taboo Muskoka is a privately owned Resort and Golf...