Mbr-front Desk Ambassador

3 weeks ago

Gravenhurst, Canada Freed Corp Full time

Position:
Front Desk Ambassador

Department:
Hotel

Reports To:
Rooms Division Manager

LocationMuskoka Bay Resort, OntarioMuskoka Bay Resort redefines what it means to play and stay; to relax and live. Our resorts feature spectacular views, year-round, through every season. This magnificent, immersive experience is rooted in preservation and care. The pillar behind the country’s most picturesque area is our passion — Our Team.

**Duties & Responsibilities**:

- Greet all guests in a friendly and welcoming manor.
- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
- Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges
- Answer, record, and process all guest calls, messages, requests, questions, or concerns in a timely manor.
- Coordinate with Housekeeping to track readiness of rooms for check-in, notifying Housekeeping of late departures, early arrival and special requests.
- Communicate parking procedures to guests/visitors and dispatch Porter or Shuttle Drivers as needed.
- Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
- Complete designated cashier and closing reports in the computer system. Count cash float at the beginning and end of shift. Balance and drop receipts according to accounting specifications.
- Maintain the orderliness and cleanliness of the Front Desk. Monitor the neatness of the lobby.
- Perform other reasonable job duties as requested.

**Qualifications**:

- 1-2 years of Front Desk Agent/Guest Services is preferred
- 1-2 years of customer service is preferred
- Previous Hotel experience is preferred
- Flexibility with working overnight shifts on weekdays, weekends, and holidays.
- Self-motivated, friendly, upbeat, outgoing, mature person who thrives in a fast-paced environment
- Excellent interpersonal skills/Customer focused and detail oriented.
- Organizational skills, ability to multi-task with strong analytical and problem
- Knowledge of computers and cash handling experience an asset
- Professional attitude and appearance
- Must be a team player

**Job Types**:

- Part-time, Full-time
- Starting Salary: $18.70
- Schedule: day shift, evening shift, holidays, night shift, weekends
- Ability to commute/relocate:

- Gravenhurst, ON: reliably commute or plan to relocate before starting work (required)
- Work Location: In person

  • Front Desk Associate

    3 weeks ago

    Gravenhurst, Ontario, Canada Mobilize Connect Full time

    Are you looking for a challenging role in customer service? We have an exciting opportunity for a Front Desk Associate to join our team at Mobilize Connect.The Front Desk Associate will be the first point of contact for our guests, providing exceptional service and ensuring a smooth stay. This role requires strong communication skills, attention to detail,...

  • Front Desk Representative

    4 weeks ago

    Gravenhurst, Ontario, Canada Mobilize Connect Full time

    Front Desk Job DescriptionMobilize Connect is seeking a highly skilled and customer-focused Front Desk professional to join our team. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key Responsibilities:Guest Registration: Register...

  • Front Desk Representative

    4 weeks ago

    Gravenhurst, Ontario, Canada Mobilize Connect Full time

    Front Desk Job DescriptionMobilize Connect is seeking a highly skilled and customer-focused Front Desk professional to join our team. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key Responsibilities:Guest Registration: Register...

  • Front Desk Representative

    4 weeks ago

    Gravenhurst, Ontario, Canada Mobilize Connect Full time

    Front Desk Job DescriptionMobilize Connect is seeking a highly skilled and customer-focused Front Desk professional to join our team. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key Responsibilities:Guest Registration: Register...

  • Front Desk Representative

    4 weeks ago

    Gravenhurst, Ontario, Canada Mobilize Connect Full time

    Front Desk Job DescriptionMobilize Connect is seeking a highly skilled and customer-focused Front Desk professional to join our team. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key Responsibilities:Guest Registration: Register...

  • Front Desk Agent

    3 days ago

    Gravenhurst, Ontario, Canada Mobilize Connect Full time

    Job Summary:The Front Desk role is a key part of the guest experience at Mobilize Connect. As a Front Desk Agent, you will be responsible for registering guests, assigning rooms, and providing exceptional customer service.Key Responsibilities:Register guests and assign roomsAccommodate special requests whenever possibleAssist in preregistration and blocking...

  • Front Desk Representative

    3 weeks ago

    Gravenhurst, Ontario, Canada Mobilize Connect Full time

    Front Desk RepresentativeMobilize Connect is seeking a highly skilled Front Desk Representative to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities: Register guests and assign rooms in a timely and...

  • Front Desk Representative

    4 weeks ago

    Gravenhurst, Ontario, Canada Mobilize Connect Full time

    Front Desk Job DescriptionMobilize Connect is seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience throughout their stay.Key...

  • Front Desk Agent

    5 months ago

    Gravenhurst, Canada Muskoka Bay Resort Full time

    **Muskoka Bay Resort - located in Gravenhurst, Ontario** **Muskoka Bay Resort redefines what it means to play and stay; to relax and live. Our resorts feature spectacular views year-round through every season. This magnificent, immersive experience is rooted in preservation and care. The pillar behind the country’s most picturesque area is our passion —...

  • Front Desk Hotel Representative

    4 weeks ago

    Gravenhurst, Ontario, Canada Pinedale Inn Full time

    Job Title: Front Desk Hotel ClerkWe are seeking a highly organized and detail-oriented Front Desk Hotel Clerk to join our team at Pinedale Inn. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key Responsibilities:Register arriving guests and...

  • Front Desk Hotel Representative

    4 weeks ago

    Gravenhurst, Ontario, Canada Pinedale Inn Full time

    Job Title: Front Desk Hotel ClerkWe are seeking a highly organized and detail-oriented Front Desk Hotel Clerk to join our team at Pinedale Inn. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key Responsibilities:Register arriving guests and...

  • Front Desk Hotel Representative

    4 weeks ago

    Gravenhurst, Ontario, Canada Pinedale Inn Full time

    Job Title: Front Desk Hotel ClerkPinedale Inn is seeking a skilled and detail-oriented Front Desk Hotel Clerk to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Responsibilities:Register arriving guests and assign rooms, ensuring...

  • Front Desk Hotel Representative

    4 weeks ago

    Gravenhurst, Ontario, Canada Pinedale Inn Full time

    Job Title: Front Desk Hotel ClerkPinedale Inn is seeking a skilled and detail-oriented Front Desk Hotel Clerk to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Responsibilities:Register arriving guests and assign rooms, ensuring...

  • Taboo Front Desk Agent

    3 months ago

    Gravenhurst, Canada Great Gulf Group Full time

    aboo Muskoka is hiring Front Desk Agents! Do you love meeting new people and not only know what it means to meet customer expectations, you 'exceed them' for breakfast?! If you're a self starter, can work under pressure and have a sense of urgency when it comes to delivery exceptional customer service, keep reading and see if this role is for you! Come work...

  • Taboo Front Desk Agent

    2 months ago

    Gravenhurst, Canada Great Gulf Full time

    1209 Muskoka Beach Rd, Gravenhurst, ON P1P 1R1, Canada Req #336 Tuesday, September 24, 2024 aboo Muskoka is hiring Front Desk Agents! Do you love meeting new people and not only know what it means to _meet_ customer expectations, you _'exceed them_' for breakfast?! If you're a self starter, can work under pressure and have a sense of urgency when it comes...

  • Taboo Front Desk Agent

    3 months ago

    Gravenhurst, Canada Great Gulf Full time

    1209 Muskoka Beach Rd, Gravenhurst, ON P1P 1R1, Canada Req #336 Sunday, August 25, 2024 aboo Muskoka is hiring Front Desk Agents! Do you love meeting new people and not only know what it means to _meet_ customer expectations, you _'exceed them_' for breakfast?! If you're a self starter, can work under pressure and have a sense of urgency when it comes to...

  • Front Desk Hotel Representative

    4 weeks ago

    Gravenhurst, Ontario, Canada Pinedale Inn Full time

    Job Title: Front Desk Hotel ClerkWe are seeking a highly organized and detail-oriented Front Desk Hotel Clerk to join our team at Pinedale Inn. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Responsibilities:Register arriving guests and assign...

  • Front Desk Hotel Representative

    4 weeks ago

    Gravenhurst, Ontario, Canada Pinedale Inn Full time

    Job Title: Front Desk Hotel ClerkWe are seeking a highly organized and detail-oriented Front Desk Hotel Clerk to join our team at Pinedale Inn. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Responsibilities:Register arriving guests and assign...

  • Front Desk Associate

    3 weeks ago

    Gravenhurst, Ontario, Canada Mobilize Connect Full time

    At Mobilize Connect, we're seeking a skilled Front Desk Associate to join our team. As a key member of our hotel staff, you'll be responsible for providing exceptional customer service to our guests throughout their stay.Key Responsibilities:Register guests and assign roomsAccommodate special requests and ensure a seamless guest experienceWork closely with...

  • Front Desk Agent

    5 months ago

    Gravenhurst, Canada Great Gulf Group & Taboo Muskoka Full time

    Come work & play in beautiful Muskoka! Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'' Taboo Muskoka is hiring Front Desk Agents! Do you love meeting new people and not only know what it means to meet customer expectations, you 'exceed...