Program Coordinator

4 weeks ago

Vancouver, Canada The Coaching Studio Full time

**YOUR OPPORTUNITY**

The Coaching Studio is looking for a career-minded professional to join our team in the exciting role of Program Coordinator. As a Program Coordinator, you will join our Operations Team and play a critical role in ensuring the successful delivery of all aspects of our programs and delivering top-notch client experience. If you are a professional individual with 2 years of experience in a coordinator/assistant/learning & development role, possess relevant education, and are looking to join a growing consulting firm with great advancement possibilities, this could be the opportunity you have been waiting for

**ABOUT US**

The Coaching Studio is an award-winning boutique coaching & leadership development firm providing world-class leadership programs, strategic people solutions, and executive coaching to clients and organizations around the globe. We are a growing, committed team of professionals creating a positive impact in the world through our work and projects. Our leadership consultants are sought-after experts in their field and we pride ourselves in building a sustainable, high-impact organization with a team of people that want to achieve remarkable success, work with peers that are pros and experts in their field, and grow the leadership capacity of our clients and client organizations. You are also fluent in both English and French.

**ABOUT YOU**

You are a professional individual with related work and educational experience seeking to take a step forward in your career. You have proven your ability to work on a high-performing team, support and develop success in the projects and people you serve and support, and have shown your commitment as a team player. You thrive in an environment where your ability to calmly organize, plan and execute creates smooth processes and projects and allows those around you to shine in their jobs. You are hard-working and understand what it takes to interact with clients of a professional firm on a daily basis. You possess the drive, flexibility, and eagerness to jump in and offer support wherever needs/opportunities arise, and you are looking for a place to prove yourself in order to advance to the next level of leadership and impact in your career as the company grows.

**RESPONSIBILITIES**

Program Implementation:

- Use SalesForce, Tableau, and other sophisticated software to ensure scheduling and program execution are complete and communicated to the team
- Manage logistics components of in-person and virtual events, ranging from venue booking, catering, and materials shipping to virtual feedback tools and supplies management
- Generate and monitor the master program calendar and ensure scheduling information is accurate and up to date for internal and external consultants and teams
- Arrange the necessary tools and transport, including flights and accommodations needed for each program or project
- Plan, manage and procure workshop supplies and materials as requested and needed

Participant Experience:

- Coordinate communication with participants before, during, and after each program
- Manage participant attendance and program completion
- Monitor participant progress during the program
- Monitor progress and ensure critical deadlines are met
- Administer relevant group and individual leadership assessments
- Look for ways to create a world-class client experience

Design and Development Support:

- Format and proofread workshop materials
- Prepare workshop materials and supplies per the Program Lead’s instructions

Session/workshop support:

- Set up in-person sessions at venues as requested by facilitators
- Produce virtual sessions (i.e. set up virtual meetings, ensure the use of the right technology create breakout rooms, troubleshoot technical issues, etc.)
- Assist Consultants with any other online deliveries and client engagement meetings

Other duties:

- Assist data collection & reporting as required
- Other duties to support TCS team members and projects as required

**WHAT YOU'LL BRING**
- **Fluency in both English and French (written and verbal)**:

- Degree or diploma in a business-related discipline
- Experience with virtual meeting tools and technology (i.e. Zoom, Microsoft Teams, Miro)
- Exceptional organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to work under pressure and competing deadlines
- Enjoy working in a fast-paced environment
- Strong team player & positive contributor
- Knowledge in learning, training and development is an asset
- Event planning experience

It’d be nice to have:

- An eye for design
- Analytical skills and data analysis experience

**ABOUT THE ROLE**

This is a full-time, permanent position and you will be working in-person from our office in Vancouver.

**HOW TO APPLY**

**If you are interested in the role, please submit your resume and cover letter to jenny[at]thecoachingstudio.ca. In your cover letter, be sure to include you

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