Collections Specialist
4 months ago
The Collections Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands how duties relate/integrate with others in the team/unit. Exchanges moderately complex information with others. Basic knowledge of the organization and its policies required. Applies experience and simple judgment to make decisions within defined options or standard protocols - follows through on issues. Able to evaluate and select the correct solution in order to complete the task at hand.
**Responsibilities**:
- Performs Collection Specialist 2 duties plus: Utilizes advanced negotiation skills to resolve delinquency issues. Researches problems, such as skip tracing, to develop external contacts. Shares knowledge with less experienced collectors. Has increased opportunity to interpret procedures instructions by choosing among alternative courses of action to resolve delinquencies. Works under general supervision and established procedures. May support a range of products services. Applies detailed knowledge of a wide range of specialized administrative technical skills; and most of the impact is related to the accuracy of tasks performed. Understands how duties relate integrate with others in the team unit.
- Increase the Recovery of the past due portfolio of the different collection portfolios
- Comply with the goals and parameters of the established operational process
- Ensure compliance with quality objectives and compliance with institutional policies
- Provide the telephone collection service to the client
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
**Qualifications**:
- work under pressure Decision making Problem solving Negotiation
- client needs or organizational issues while remaining focused, frustration tolerance
- 1 year experience
**Education**:
- High School diploma or equivalent
- **Job Family Group**:
Operations - Collections Default
- **Job Family**:
Core Collections
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
-
Junior Collection Officers
3 months ago
Mississauga, Canada Credit Bureaus of NWO Collections Full time**Job Summary** Credit Bureaus of NWO Collections is looking for a **Part Time**: - **Collection Specialist ** to join our team. The Collection Specialist will be responsible for managing past due accounts receivable. NO EXPERIENCE REQUIRED.START IMMEDIATELY. **This is a long-term PART-TIME Position** **Essential Duties** - Handling outbound and inbound...
-
Collections Specialist
4 months ago
Mississauga, Canada Randstad Canada Full timeWe are looking for an experienced Collections Specialist to join an exciting team in the Retail sector located in Mississauga. Position: Collections SpecialistLocation: MississaugaIndustry: RetailType: ContractDuration: 6 months contract, potential to extend or convert to permanent Do you have the ability to do high-volume outbound calls? Do you have...
-
Collection Specialist
1 week ago
Mississauga, Ontario, Canada Electricenergyonline Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Collection Specialist to join our team at Electricenergyonline. As a key member of our revenue recovery team, you will play a critical role in ensuring the timely and efficient collection of outstanding accounts.Key ResponsibilitiesCollection Support: Provide support for various markets,...
-
Collection Specialist
1 week ago
Mississauga, Ontario, Canada Electricenergyonline Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Collection Specialist to join our team at Electricenergyonline. As a key member of our revenue recovery team, you will play a critical role in ensuring the timely and efficient collection of outstanding accounts.Key ResponsibilitiesCollection Support: Provide support for various markets,...
-
Collections Specialist
2 days ago
Mississauga, Ontario, Canada goeasy Full time{"title": "Collections Specialist", "description": "Unlock Your Potential in a Dynamic RoleAt goeasy Ltd., we're committed to fostering a culture of excellence and growth. As a Collections Specialist, you'll play a vital role in maximizing business revenue through account management and coordinating repayment arrangements for overdue accounts.With a strong...
-
Collections Specialist
1 day ago
Mississauga, Ontario, Canada goeasy Full time{"title": "Collections Specialist", "description": "Unlock Your Potential in a Dynamic RoleAt goeasy Ltd., we're committed to fostering a culture of excellence and growth. As a Collections Specialist, you'll play a vital role in maximizing business revenue through account management and coordinating repayment arrangements for overdue accounts.With a strong...
-
Collections Specialist
4 months ago
Mississauga, Canada Citi Full timeThe Collections Specialist 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying...
-
Office Support Specialist
2 weeks ago
Mississauga, Ontario, Canada Sofari Collections Limited Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Office Support Specialist to join our team at Sofari Collections Limited. As an Office Support Specialist, you will play a critical role in ensuring the smooth operation of our office.Key ResponsibilitiesAdministrative SupportProvide administrative support to our team members, including...
-
Energy Collections Specialist
1 day ago
Mississauga, Ontario, Canada Electricenergyonline Full timeJob Title: Energy Collections SpecialistWe are seeking a highly organized and analytical Energy Collections Specialist to join our team at Electricenergyonline. As a key member of our collections team, you will be responsible for reviewing and monitoring end-to-end credit and collection policies and processes.Key Responsibilities:Provide collection support...
-
Energy Collections Specialist
2 days ago
Mississauga, Ontario, Canada Electricenergyonline Full timeJob Title: Energy Collections SpecialistWe are seeking a highly organized and analytical Energy Collections Specialist to join our team at Electricenergyonline. As a key member of our collections team, you will be responsible for reviewing and monitoring end-to-end credit and collection policies and processes.Key Responsibilities:Provide collection support...
-
Collection Specialist
1 week ago
Mississauga, Ontario, Canada Electricenergyonline Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Collection Specialist to join our team at Electricenergyonline. As a key member of our collections team, you will be responsible for reviewing and monitoring end-to-end credit and collection policies and processes.Key ResponsibilitiesProvide collection support for various markets, ensuring...
-
Collection Specialist
1 week ago
Mississauga, Ontario, Canada Electricenergyonline Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Collection Specialist to join our team at Electricenergyonline. As a key member of our collections team, you will be responsible for reviewing and monitoring end-to-end credit and collection policies and processes.Key ResponsibilitiesProvide collection support for various markets, ensuring...
-
Collection Specialist
1 week ago
Mississauga, Ontario, Canada Electricenergyonline Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Collection Specialist to join our team at Electricenergyonline. As a key member of our collections team, you will be responsible for reviewing and monitoring end-to-end credit and collection policies and processes.Key ResponsibilitiesCollection Support: Provide support for various markets,...
-
Collection Specialist
1 week ago
Mississauga, Ontario, Canada Electricenergyonline Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Collection Specialist to join our team at Electricenergyonline. As a key member of our collections team, you will be responsible for reviewing and monitoring end-to-end credit and collection policies and processes.Key ResponsibilitiesCollection Support: Provide support for various markets,...
-
Collections Specialist
3 months ago
Mississauga, Canada Chubb Fire & Security Canada Corporation Full time_**The Chubb Fire & Security Difference...**_ - Service Excellence_ - Technology leadership_ - Focus on Quality_ - National Coverage_ - Single Point of Contact_ - A Name You Can Trust_ Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced...
-
Collection Specialist
1 week ago
Mississauga, Ontario, Canada Electricenergyonline Full timeAbout ElectricenergyonlineElectricenergyonline is a leading retail energy provider specializing in electricity and natural gas commodities, energy efficiency solutions, and renewable energy options. With a strong presence in the US and Canada, we serve approximately 1.5 million residential and commercial customers. As a trusted advisor, we're committed to...
-
Collection Specialist
1 week ago
Mississauga, Ontario, Canada Electricenergyonline Full timeAbout ElectricenergyonlineElectricenergyonline is a leading retail energy provider specializing in electricity and natural gas commodities, energy efficiency solutions, and renewable energy options. With a strong presence in the US and Canada, we serve approximately 1.5 million residential and commercial customers. As a trusted advisor, we're committed to...
-
Collections Specialist
3 months ago
Mississauga, Canada Cardinal Couriers Ltd. Full time**Position Summary & Purpose** As a Collections Specialist, you will be responsible for dealing with collection problems, maintaining and updating client records on the company’s system, reviewing and monitoring all sales ledgers, working collaboratively with the Credit Manager and Finance team members. **Primary Responsibilities & Duties** - Make and...
-
Collections Specialist
2 weeks ago
Mississauga, Ontario, Canada goeasy Full timeAbout the Role:We are seeking a highly motivated and results-driven individual to join our team as a Collections Specialist at goeasy Ltd., a leading company in Canada's financial industry.Key Responsibilities:Manage overdue accounts and coordinate repayment plans to ensure timely resolution.Develop and implement effective strategies to recover outstanding...
-
Collections Specialist
3 months ago
Mississauga, Canada ergoCentric Seating Systems Full time**About** ergoCentric Inc. was founded in 1990. Our sole mission is to design and manufacture the best ergonomic chairs in the world and we are recognized as North America’s premier manufacturer of high-quality ergonomic seating for office, specialty and healthcare environments. Today, ergoCentric offers a comprehensive portfolio of ergonomic...
