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Collections Specialist

2 months ago

Mississauga, Ontario, Canada goeasy Full time

About the Role:

We are seeking a highly motivated and results-driven individual to join our team as a Collections Specialist at goeasy Ltd., a leading company in Canada's financial industry.

Key Responsibilities:

  • Manage overdue accounts and coordinate repayment plans to ensure timely resolution.
  • Develop and implement effective strategies to recover outstanding debts.
  • Provide exceptional customer service and communication to resolve customer inquiries and concerns.
  • Collaborate with internal teams to ensure seamless account management and resolution.
  • Stay up-to-date with industry trends and best practices to continuously improve collection techniques.

What We Offer:

  • A comprehensive training program for those who have the right attitude but no prior experience.
  • A competitive salary and benefits package, including incentives, healthcare coverage, and employee discounts.
  • A dynamic and supportive work culture that values diversity and promotes employee growth and development.

Requirements:

  • Excellent communication and interpersonal skills.
  • Results-oriented and able to work in a fast-paced environment.
  • Strong administration and organizational skills.
  • A compassionate and customer-focused approach.

At goeasy, we are committed to creating a supportive work culture where every employee can thrive. We are an equal opportunity employer and provide accommodations for applicants throughout the recruitment process.