Cloud Operations Analyst

4 months ago

Pickering, Canada Municipal Property Assessment Corporation Full time

Date: Sep 16, 2024- Location: Pickering, ON, CA- Type of Position: Temporary- Type of Position:
- Number of Positions: 1- Salary Min: $77,512.00- Salary Max:
- Description:

- Do you want to be part of a team helping to strengthen every community across Ontario? Are you interested in seeing the importance of your work firsthand? Do you have a passion for big data and cloud computing - and know the benefit of using data to improve business practices?

**Become a Cloud Operations Analyst - Temporary Assignment up to 6 months** **with MPAC**

The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day.

Our Information Technology team works closely with each department across the business to design, build and deliver innovative solutions that help make MPAC an international leader in the property assessment industry. The way we think about technology is different, and our teams are proud to share their knowledge and contribute to meaningful, technology-enabled success stories that enhance operational intelligence and customer service delivery. We tackle complex problems collaboratively in an agile environment, and are committed to ensuring MPAC technology is consistently available, scalable, performance-based and secure. We’re a group of forward-thinking and talented professionals who stay ahead of the game by using open source technology, cutting-edge cloud computing, advanced analytics and predictive and machine learning models. Learn more at mpacspark.ca

**Equity, Diversity, Inclusion and Anti-Racism**

MPAC is committed to Equity, Diversity, Inclusion and Anti-Racism. We take important steps towards ensuring that all voices are respected, valued and being heard. MPAC is dedicated to fostering an environment where employees can bring their full, unique and authentic selves and are inspired to do their best work.

**What makes you great for this role?**

**We have**:

- A team of highly skilled, dedicated and collaborative staff to work with
- Leadership that supports you
- An enterprise that embraces change
- A work environment that has flexible work locations (including remote), hours of work and overall employee wellness support

**You have**:

- Post secondary degree/diploma in a related field, completed or in progress
- Minimum 3 years of experience within IT required, preferably supporting a Cloud native environment
- Intermediate Cloud Certification required
- Familiarity with the operation and maintenance of cloud technologies
- Ability to manage competing priorities requiring flexibility, time management, multi-tasking and ongoing prioritization of work
- Strong analytical and problem-solving skills to troubleshoot technical issues
- Good attention to detail and judgement to determine when to escalate service issues to senior technical staff
- Ability to work both independently and as part of a team, with the willingness to share ideas and solutions to technology challenges
- Excellent communication and interpersonal skills; demonstrated experience providing quality customer service is essential Perform duties off hours and on an on-call basis as required

**Nice to Have**:

- Experience supporting a Cloud native environment
- Certification in AWS (Associate Level)
- Knowledge and experience with scripting and CI/CD pipelines

**What you will do**:

- Support Cloud Operations with incident response including investigating alerts and participating in issues resolution
- Support the Cloud Operations team with the technical setup of Cloud resources and with the development of scripting to automate everyday tasks
- Provide support in times of coverage to set up CI/CD deployment pipeline, monitoring, configurations management and incident response and deploy workloads using Cloud native tools and technologies
- Maintain the patch management process and provide technical support to the agile development teams
- Utilize existing documentation and frameworks to assist with general Cloud Governance
- Keep up-to-date with trends and upcoming technological advancements

**Additional Information**:

- Requisition ID: 2179
- Job Type: Union
- **Closing Date: September 27, 2024**

**Ready to apply?**

MPAC is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflect the diversity of the public and communities we serve.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Please note that MPAC prohibits employees from holding a current/valid real estate license and successful applicants must at least suspend their real estate licenses during their period of employment at MPAC a

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