Receptionist

4 months ago

Edmonton, Canada Pulse Health Full time

**About Pulse Health**

Our focus is to find and address the cause of symptoms in our patients, not just relieving them. Working with the health practitioners in our clinic provides our patients with a variety of treatments designed to get and maximize their results. As part of the team providing these exceptional services, we rely on the receptionist to be the hub of all patient activities. As you can imagine, health and wellbeing are very important to us and we believe in a workplace culture of mutual respect and fairness, teamwork, and diversity.

**Your Experience**

You are the perfect fit for Pulse Health if YOU:

- Have at least 2 years of experience in a consistent customer service role and are committed to providing excellent customer service to our patients.
- Can communicate clearly and concisely, varying communication style depending on the audience.
- Have excellent attention to detail and written skills.

**The Position**

As the Receptionist with Pulse Health, you will work closely with the Health Practitioners to ensure that every customer interaction is handled with care and professionalism. You will be responsible for general administrative and customer service tasks including but not limited to the following:

- Answer phones and effectively deal with customer needs scheduling and confirming appointments.
- Billing third party insurance companies and completing customer payments.
- Develop positive and professional relationships with customers and vendors/suppliers.

**Why you want to work with us**

At Pulse Health we understand that how you do anything ultimately is how you do everything, and so we treat our workplace and team with the same respect we give to our Patients. We provide our employees with a competitive wage, free access to health services in the clinic, performance-based bonuses on lead conversions and giving back to the community.

If this sounds like the right place for you, please submit your resume with a cover letter explaining your most challenging customer service issue and how you handled it.

**Salary**: $18.00-$25.00 per hour

**Benefits**:

- Casual dress
- On-site parking
- Wellness program

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Edmonton, AB T5N 1P1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 1 year (preferred)

Work Location: In person

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