Receptionist

6 months ago

Edmonton, Canada Alberta Boilers Safety Association Full time

ABSA, the pressure equipment safety authority, is looking for an individual to become a Receptionist at our main office in Edmonton. ABSA is responsible for administration of pressure equipment safety services to the province of Alberta. This position plays a key role in providing for front-line customer service, communication, and customer payment processing and recording for our organization.

ABSA services include pressure equipment inspections, examinations and seminars, and design engineering reviews. As the receptionist you will be responsible for assessing customer inquiries and ensuring they get redirected to the right personnel or departments. In addition, you will need to manage a number of different tasks all at the same time. As the first point of contact for our customers, the Receptionist ensures that every customer is treated well.

Duties and responsibilities for this position include:

- Answering phone inquiries and redirecting calls to appropriate personnel
- Assisting customers with finding the right information for their inquiry.
- Ensuring mail and packages are received, stamped, and distributed.
- Preparing mail and courier pick-ups.
- Controlling building access by following visitor sign-in procedures.
- Processing various exam and renewal transactions.
- Record customer payment transactions in accounting software.
- Daily cash balancing and reconciliation.
- A desire to provide customer service in friendly and timely manner, and to contribute to the success of their team.
- Experience processing payments and accounting transactions.
- The ability to communicate clearly, both verbally and in writing is essential.
- Customer service focus. The receptionist must be friendly, personable, and approachable.

Prior reception experience with a computer based phone programs and point of sale systems would be considered an asset.
- Health and dental benefits
- Flexible benefit credits
- RRSP matching
- Paid vacation days
- Heated underground parking

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