Part-time Co-op and Career Support Officer
3 weeks ago
Department:
Student Talent Development (Thandiwe Ncube)
Position Type:
Part-Time Support
Salary Range:
$20.91-$24.19-Hourly
Scheduled Weekly Hours:
24
Anticipated Start Date:
May 29, 2023
Length of Contract:
n/a
Posting Information
Posting Closing Date:
May 12, 2023
Please note: jobs are posted until 12:01 am on the job closing date.
**Job Description**:
Reporting to the Manager, Student Talent Development, the part-time Support Officer delivers front line client service and provides administrative and program support to the Co-operative Education and Employment Services team.
The incumbent works closely with staff, students, and the Manager, Student Talent Development and Manager, External Engagement and Partnerships, and facilitates regular communications with key internal stakeholders, including the Registrar’s Office, Academic Departments, and the International Education Centre. This position also serves as a primary contact for Algonquin College students, and an extensive list of internal and external stakeholders.
The incumbent is also responsible for providing support to the department staff, and Manager as needed.
Key Duties- Provides front line support to Cooperative Education and Employment Services;- Provides administrative and clerical support to the Cooperative Education and Employment Services Team;- Supporting departmental activities, programs, and services;- Other Duties as Assigned.
Required Qualifications:
- Two (2) year Diploma in Office Administration, Business Marketing, Public Relations, Career Development, Human Resources, or related to the programs-of-study served by the Cooperative Education department;- Three (3) Years practical experience:
- In a fast-paced, client-service setting in an educational institution or equivalent experience in a similar setting;- Work experience in a complex detail-oriented, customer service driven computerized office environment;- Incumbent must be able to multi-task and possess a high attention to detail (organize time and work within workload demands) including:
- Daily delivery of front-line client service;- Addressing client service issues/needs;- Ability to generate reports in Excel and other tools;- Calendar/scheduling management;- Exceptional customer service skills, including the ability to set a positive, professional tone in all interactions with all clients, while maintaining a high degree of confidentiality;- Proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint, Excel, Teams);- Using/Managing online databases or Customer Relationship Management (CRM) software.
Anticipated Weekly Schedule:
- Monday - Thursday 9:00am -3:30pm
- This position is paid at Payband 8
- This vacancy is for P18777
- This job requires on-site work at Algonquin College's Woodroffe (Ottawa) Campus._
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