Customer Service Representative

3 weeks ago


Brantford, Canada Brant InStore Full time

The Customer Service Representative will facilitate on a day-to-day basis customer order flow, with as a minimum, the following responsibilities:
**JOB SUMMARY AND ESSENTIAL DUTIES/RESPONSIBILITIES**:

- Work directly with account managers, sales personnel, manufacturing departments, vendors and related team members to develop and communicate all product requirements.
- Co-ordinate activities with production, finishing and shipping
- Monitor progress, and define specifications for orders, prepare and maintain other reports and provide quality customer service for internal sales staff and outside customers.
- Accessing, tracking and processing customer orders through the computer system, following and monitoring orders throughout production through to completion.
- Supporting scheduling with all aspects of production, ensuring project requirements or changes are communicated as needed.
- Prepare job dockets, purchase orders and paperwork to enable production workflow.

**SKILLS AND EXPERIENCE**
- Working knowledge of all printing processes including screen, digital, litho and dye sublimation is an asset
- Ability to adjust to frequent interruptions and changing priorities caused by expedited orders, production issues, or shipping delays
- Good time management and problem solving skills an asset along with a high level of understanding and use of excel spreadsheets is required to perform this job.
- Knowledge of kitting and packaging processing beneficial
- Experience with print MIS software and expert knowledge of the MS Office suite of software
- Highly proficient Excel skills
- Meticulous, detailed & accurate
- Ability to communicate effectively with coworkers, customers and outsourced partners
- Comfortable working in a team environment or independently.

**EDUCATION and/or EXPERIENCE**
- Post Secondary Preferred in a related discipline
- Experience in print industry an asset

EMPLOYER IS A PROUD PARTICIPANT IN THE AODA PROGRAM.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer service: 3 years (preferred)

Work Location: In person



  • Brantford, Canada Speedy Auto Service Full time

    **Speedy Auto Service and Novus Glass Brantford is looking for a Service Advisor.**: We are looking for** **a **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! **Speedy Auto Service & Novus Glass Brantford **is looking for a friendly and motivational individual. You will play a key role in...


  • Brantford, Canada Sika Corporation Full time

    Sika Canada is a wholly owned subsidiary of the Sika Group. The company develops and manufactures special construction products for the building and civil engineering sectors, which include concrete repair, protection and structural reinforcement, sealing and bonding, waterproofing, concrete admixtures and additives (ready-mixed concrete, precast concrete,...


  • Brantford, Canada Sika Canada Inc Full time

    **We are looking for a Customer Service Representative to join our growing team at Brantford, ON! Do you have previous experience in a Customer Service position? Are you passionate about providing customer service that exceeds client expectations? Are you comfortable in a fast-paced environment, and looking for an opportunity to make a difference? If so, a...


  • Brantford, Canada REMAX Full time

    customer service representative **Job Type**: Part-time **Salary**: $15.50-$26.79 per hour Schedule: - Monday to Friday Ability to commute/relocate: - Brantford, ON: reliably commute or plan to relocate before starting work (required) **Education**: - Secondary School (preferred) **Experience**: - Customer service: 1 year (preferred) Work...


  • Brantford, Canada Copeland Full time

    **Principle Responsibilities**: - Ensure an accurate approach to data entry; purchase orders, returns, warranty, invoicing, credits. - Manage customer orders across multiple sales platforms. - Respond quickly, professionally, and accurately to customer inquiries regarding products, pricing, and availability, - Escalate inquiries/issues/opportunities when...


  • Brantford, Canada Lifemark Health Group Full time

    **Customer Service Representative -** **pt Health Fairview Physiotherapy** **Part-Time** **Location**: **40 Shellington Pl** ***Brantford**, Ontario** We are currently hiring for a Full-Time **Customer Service Representativ**e to support our Lifemark Physiotherapy Lasalle Boulevard, Sudbury and Val Caron clinic. **Why Lifemark?** - Working with our...


  • Brantford, Canada Culligan Water of Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our BRANTFORD location as a Customer Service Representative!** The Customer Service Rep is...


  • Brantford, Ontario, Canada The MEARIE Group Full time

    Customer Service Representative IIGrandBridge Energy Inc. is guided by a vision to be a leader in energy transformation and driven by a mission to bridge communities to the energy future. GrandBridge Energy delivers safe and reliable electricity to 111,000 customers in the City of Brantford, the City of Cambridge, the Township of North Dumfries, and the...


  • Brantford, Canada Pride Group Logistics Full time

    **Job description** - **Pride Group Logistics Ltd**_ _is a dynamic and growing domestic and cross border transportation company. Pride Group Logistics has the unique advantage of maintaining brand new equipment which is cycled routinely through our sales and rental division. This helps in happy and engaged drivers, no downtime and delivering excellent...


  • Brantford, Canada JEM Strapping Systems Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a great opportunity to utilize your communication and problem-solving skills in a...


  • Brantford, Canada Pride Group Logistics Full time

    _**PLEASE NOTE: Staffing firms are kindly requested NOT to approach us for staffing help. Thank you.**_ Our company is a privately held, diversified organization whose subsidiaries span from transportation logistics, heavy-duty equipment dealerships, equipment leasing & rentals, real estate holdings, and hospitality. We manage businesses with revenues over...


  • Brantford, Canada Hartmann Canada Inc Full time

    Hartmann Canada, in Brantford, Ontario is a division of Hartmann North America. We are the world leader of moulded fibre egg cartons with manufacturing facilities in 5 continents.- The demand for moulded fibre and environmentally sustainable products is rapidly increasing. Hartmann has committed and invested in this area to meet the growing demand of our...


  • Brantford, Canada Extend Communications Full time

    At Extend Communications, we stand for integrity, innovation and initiative. Our experience and expertise extend to a variety of industries such as real estate, small businesses, service companies, corporations and governments. We don’t have a one size fits all strategy. We will customize our services to fit your business needs with our cutting-edge...


  • Brantford, Canada Extend Communications Full time

    At Extend Communications, we stand for integrity, innovation and initiative. Our experience and expertise extend to a variety of industries such as real estate, small businesses, service companies, corporations and governments. We don’t have a one size fits all strategy. We will customize our services to fit your business needs with our cutting-edge...


  • Brantford, Canada J&R Hall Transport Inc. Full time

    _**J&R Hall Transport Inc. is proud to be named a Top Fleet Employer of Distinction for eight consecutive years.**_ - **We are a family run business with locations in Ontario and Western Canada.**_ As a growing LTL / TL trucking company we are hiring for the position of **Customer Service Representative**. This is a full time position based out of our Head...


  • Brantford, Canada Urban Tactical Full time

    **Summary Description**: Reporting to the Office Manager, the Customer Experience Representative (CSR) will action and complete all sales cycle processes, documents and activities supporting the sales and retail teams. The incumbent will work closely with, and provide customer service and administrative support to sales, retail, purchasing, accounting,...


  • Brantford, Canada Urban Tactical Full time

    **Summary Description**: Reporting to the Office Manager, the Customer Experience Representative (CSR) will action and complete all sales cycle processes, documents and activities supporting the sales and retail teams. The incumbent will work closely with, and provide customer service and administrative support to sales, retail, purchasing, accounting,...


  • Brantford, Canada Gates Corporation Full time

    At Gates, we welcome challenges, celebrate hard work, and continually seek new talent to join our global company. We are looking for a Customer Service Representative for Brantford ON, who will be reporting to the Product Line / Customer Service Manager. Please review below to see if this might be the right opportunity for you. **Essential Duties &...


  • Brantford, Canada HOLSTEIN CANADA Full time

    **HOLSTEIN CANADA** is the largest dairy breed association in Canada, serving our membership of almost 10,000 active dairy producers since 1884. We are seeking a full-time **Bilingual Customer Service Representative **to join our hybrid team in our Brantford office! We offer a flexible, respectful, inclusive environment with excellent work-life balance,...


  • Brantford, Canada Urban Tactical Full time

    **Summary Description**: Reporting to the Office Manager, the Customer Experience Representative (CSR) will action and complete all sales cycle processes, documents and activities supporting the sales and retail teams. The incumbent will work closely with, and provide customer service and administrative support to sales, retail, purchasing, accounting,...