Customer Service Representative

2 weeks ago


Brantford, Canada Pride Group Logistics Full time

_**PLEASE NOTE: Staffing firms are kindly requested NOT to approach us for staffing help. Thank you.**_

Our company is a privately held, diversified organization whose subsidiaries span from transportation logistics, heavy-duty equipment dealerships, equipment leasing & rentals, real estate holdings, and hospitality. We manage businesses with revenues over half a billion and employs over 500 people in its 25 locations across North America.
- If you are a dynamic and self-motivated professional with a positive attitude and looking for a fulfilling career, we have an opening at our _**Brantford, ON**_ _location as a _**Customer Service Representative.**_

**A glimpse of your typical day**:

- Provide and support service requirements of all assigned clients within a region.
- Receive incoming telephone calls from customers, administrative and operations staff.
- Trace customers shipments and provide timely updates as required.
- Assist, investigate and correct customer issues and order delays with appropriate solutions/alternatives and follow-up.
- Proactively communicate with dispatchers to avoid undesirable outcomes.
- Develop and maintain relationships with customers.
- Facilitate pickup and delivery appointments for every customer shipment.
- Input all relevant data for each freight movement into the computer system (TMS).
- Various administrative duties as assigned by operations.
- Updating customer on-line portals daily, as required.

**Requirements**:

- 1 year of experience working in the transportation industry (preferred).
- High school diploma or GED or a solid and comparative experience, working in a customer service role.
- Energetic and positive nature.
- A high degree of accuracy and attention to detail.
- Effective problem solving and conflict resolution skills.
- Ability to work independently and as a team member.
- Proficient in Microsoft Office suite.

**Why should you join us**:

- Competitive pay structure and commission, based on applicant's experience.
- Excellent working environment.
- Industry-leading training with the best opportunity to grow and learn within our organization.
- Friendly team.
- Health/Dental benefits.

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Thank you.

hpj

**Salary**: $37,000.00-$45,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Brantford, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)



  • Brantford, Canada Gunther Mele Limited Full time

    **Job Summary** We understand that while 80% of businesses feel they offer great Customer Service, only 8% of customers actually feel they are getting it. We are on a mission to be part of that 8%! We know we can do better, and we need someone to help us make it happen. Do you like working with a great culture? We win as a team, we work as a team and...


  • Brantford, Canada Arelli Commercial Cleaning Full time

    **Customer Service Representative** We are a thriving commercial cleaning entrepreneur in GTA and currently looking for a Customer Service Champion to join our journey to service excellence. This is a work from home position. You will be using our state of the art CRM system and mobile app for crew members to streamline your work. **Responsibility**: -...


  • Brantford, Canada Scotiabank Full time

    Requisition ID: 148793 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. What you’ll be doing Our Customer Service Representative are the face, character and heart of our banks. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...


  • Brantford, Canada Sika Canada Inc Full time

    In collaboration with the Customer Service team, the Customer Service Representative is responsible to: - Manage specific accounts and build a relationship with direct contacts in order to understand the different customer needs. - Work closely with all the different Sales Representatives within each target market. - Receive customer orders and coordinate...


  • Brantford, Canada Maple Leaf Ropes Full time

    Job Title: Administrative Associate/Customer Service Representative **Salary**: $17- $20 an hour Monday - Friday, 8:30 AM to 5 PM. Number of hires for this role: 2 - starting immediately Position Responsibilities: - Maintaining solid customer relationships by handling questions and concerns with speed and professionalism - Keep records of customer...


  • Brantford, Canada Brantford Blooms Florist Full time

    We are looking for a **Customer Service Rep / Front of Shop Staff** to oversee operations at our retail flower shop. **Responsibilities Include**: - Manage daily operations of the flower shop, ensuring smooth workflow and high-quality service. - Answer phone calls and respond to customer inquiries, providing knowledgeable assistance and recommendations. -...


  • Brantford, Ontario, Canada Shoppers Drug Mart Full time

    About the Role:">As a Customer Service Representative with Shoppers Drug Mart, you will play a vital role in delivering exceptional customer service and creating a positive shopping experience for our customers. You will be responsible for maintaining a neat and organized checkout area, accurately scanning or entering product data, and asking for customers'...


  • Brantford, Canada OHRM Full time

    **Job Title**: Customer Service Representative **Location**: Brantford **Major** **Intersection**: Kreamer’s way and Oak Park Road **Pay Rate**: $22/Hr. **Working Days**: Monday - Friday **Shift Timing**: 07:00 am - 03:00 pm (Morning shift) 03:00 pm - 11:00 pm (Afternoon shift) 07:00 am - 05:00 pm (Weekends only) - Process orders, prepare...


  • Brantford, Canada Lifemark Health Group Full time

    **Customer Service Representative -** **pt Health Fairview Physiotherapy** **Part-Time** **Location**: **40 Shellington Pl** ***Brantford**, Ontario** We are currently hiring for a Full-Time **Customer Service Representativ**e to support our Lifemark Physiotherapy Lasalle Boulevard, Sudbury and Val Caron clinic. **Why Lifemark?** - Working with our...


  • Brantford, Ontario, Canada Loblaw Companies Limited Full time

    At Loblaw Companies Limited, we believe in the importance of sustainability and social impact. Our approach is based on three pillars – Environment, Sourcing and Community – and we're constantly looking for ways to demonstrate leadership in these important areas.">We're a leader in food and pharmacy retail across Canada, with over 200,000 colleagues...


  • Brantford, Canada Culligan Water of Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our BRANTFORD location as a Customer Service Representative!** The Customer Service Rep is...


  • Brantford, Canada Culligan Water of Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our BRANTFORD location as a Customer Service Representative!** The Customer Service Rep is...


  • Brantford, Canada Pride Group Logistics Full time

    Pride Group Logistics Ltd is a dynamic and growing domestic and cross border transportation company. Pride Group Logistics has the unique advantage of maintaining brand new equipment which is cycled routinely through our sales and rental division. This helps in happy and engaged drivers, no downtime and delivering excellent service to our customers. Further,...


  • Brantford, Canada Pride Group Logistics Full time

    **Job description** - **Pride Group Logistics Ltd**_ _is a dynamic and growing domestic and cross border transportation company. Pride Group Logistics has the unique advantage of maintaining brand new equipment which is cycled routinely through our sales and rental division. This helps in happy and engaged drivers, no downtime and delivering excellent...


  • Brantford, Canada Brant InStore Full time

    The Customer Service Representative will facilitate on a day-to-day basis customer order flow, with as a minimum, the following responsibilities: **JOB SUMMARY AND ESSENTIAL DUTIES/RESPONSIBILITIES**: - Work directly with account managers, sales personnel, manufacturing departments, vendors and related team members to develop and communicate all product...


  • Brantford, Canada Hartmann Canada Inc Full time

    Hartmann Canada, in Brantford, Ontario is a division of Hartmann North America. We are the world leader of moulded fibre egg cartons with manufacturing facilities in 5 continents.- The demand for moulded fibre and environmentally sustainable products is rapidly increasing. Hartmann has committed and invested in this area to meet the growing demand of our...


  • Brantford, Canada Hartmann Canada Inc Full time

    Hartmann Canada, in Brantford, Ontario is a division of Hartmann North America. We are the world leader of moulded fibre egg cartons with manufacturing facilities in 5 continents. - The demand for moulded fibre and environmentally sustainable products is rapidly increasing. Hartmann has committed and invested in this area to meet the growing demand of our...


  • Brantford, Ontario, Canada Course Full time

    12-18 Month Contract Opportunity Job Summary:The Customer Service Representative develops and maintains positive and effective relationships with customers and acts as a liaison between Sales and Operations.Key Activities:Provide inside sales support within a multi-plant environment for a designated set of customers.Full cycle order management including...


  • Brantford, Canada HOLSTEIN CANADA Full time

    **HOLSTEIN CANADA** is the largest dairy breed association in Canada, serving our membership of almost 10,000 active dairy producers since 1884. We are seeking a full-time **Bilingual Customer Service Representative **to join our hybrid team in our Brantford office! We offer a flexible, respectful, inclusive environment with excellent work-life balance,...


  • Brantford, Canada Gates Corporation Full time

    At Gates, we welcome challenges, celebrate hard work, and continually seek new talent to join our global company. We are looking for a Customer Service Representative for Brantford ON, who will be reporting to the Product Line / Customer Service Manager. Please review below to see if this might be the right opportunity for you. **Essential Duties &...