Executive Assistant to CEO, Canada

5 months ago


Toronto, Canada AIG Full time

Executive Assistant to the CEO, Canada

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

AIG Canada

AIG Canada is part of American International Group, Inc. a global insurance solutions provider serving more than 90 million clients with the support of over 48,000 employees worldwide.

For over 50 years, AIG Insurance Company of Canada (AIG Canada) has been a national leader of insurance solutions within Canada. AIG Canada provides a wide range of business and consumer products through a large network of independent brokers and direct to consumers. With a workforce of approximately 400 dedicated insurance professionals, AIG Canada prides itself on our innovative insurance products, underwriting expertise, and exceptional claims service. We are headquartered in Toronto, with additional offices in Vancouver and Montreal.

About the role

This position will report to the CEO, AIG Canada, and be based in the Toronto office.

What you need to know:
Key responsibilities include:

- Provide sophisticated calendar management for the CEO across multiple time zones. Prioritize inquiries and requests while troubleshooting conflicts; make judgments and recommendations to ensure smooth day-to-day engagements.
- Provide professional and courteous phone coverage for the CEO. Screen and escalate calls as necessary, ensuring timely and complete communication to appropriate parties.
- Coordinate all department senior staff meetings, including full agendas and minutes, conferences, and luncheons. Order and prepare all items necessary for such events.
- Develop and cultivate collaborative relationships with peers, members of the Leadership Team, and external partners
- Prepare all correspondence such as agendas, memos, letters, minutes, updates
- Coordinate and prepare all travel arrangements as well as expense reports for reimbursement in accordance with AIG policies
- Order and maintain office supplies and equipment
- Reserve meeting space and catering requests (event management)
- Provide hospitality for visitors (ie. take them to designated conference room, prepare refreshments as needed)
- Handle all shipping of documents and mail
- Assist with ad-hoc projects as needed (i.e., reports such as reports, presentations and graphics)
- Other responsibilities as required/assigned

What we’re looking for:

- Minimum of 5+ years of executive administrative support to C-level executives or senior leaders, ideally in a large global company
- Demonstrate ability to anticipate needs and come up with creative solutions to challenges
- Demonstrated ability to interact professionally with diverse groups of people, including Canadian Board members, senior leaders, employees, brokers and external partners.
- Superior proficiency with the Microsoft Office suite (Teams, Excel, Power Point and Outlook); familiarity with Concur, Ariba, and/or Salesforce helpful
- Exceptional organization skills and impeccable attention to detail
- Ability to work independently in a fast-paced work environment exercising appropriate discretion and judgment on a routine basis
- Excellent verbal and written communication skills
- High School Diploma or equivalent

A look at our benefits

At AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees. We’re proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the “Giving Back” program allows you to take up to 24 hours a year to volunteer in your community.

We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that d



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