Concierge
1 month ago
**About Us**: Join us at the forefront of electric luxury as we launch Polestar Ottawa This is your opportunity to be on the front lines as we redefine the automotive industry with a commitment to innovation, sustainability, and high-performance electric vehicles. As our Concierge, you will be an essential part of delivering an extraordinary customer experience, making every Polestar Ottawa visit seamless and memorable.
**Job Summary**: We are seeking a personable, organized, and proactive Concierge to provide exceptional customer service to all guests and clients. You will assist customers with their inquiries, manage appointments, and provide product knowledge support. If you’re passionate about high-quality service, electric vehicles, and creating outstanding customer experiences, this is the perfect opportunity for you
**Key Responsibilities**:
- Greet customers upon arrival, ensuring they feel welcomed and supported throughout their visit.
- Serve as a knowledgeable resource on Polestar vehicles and the electric vehicle market, answering customer questions.
- Assist with dealership events, launches, and other special occasions, ensuring a smooth and enjoyable experience for attendees.
- Build long term relationships and support customers throughout their vehicle lifecycle.
**Qualifications**:
- Experience in customer service, hospitality, or similar roles; experience in a luxury or automotive environment is a plus.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- A proven ability to multitask and work both independently and with a team.
- A track record of overcoming objections.
- Proficiency with CRM software
- Bilingual in English and French.
**What We Offer**:
- Competitive salary and benefits package.
- A unique opportunity to be part of an innovative, eco-conscious brand.
- Career growth and development opportunities in a dynamic industry.
- A collaborative, forward-thinking environment within a respected family-owned dealership group.
- Ongoing training and career growth opportunities.
- A comprehensive Group Insurance Plan.
Thank you to all applicants for your interest; we will be in touch with those selected for an interview.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Store discount
- Vision care
- Work from home
Schedule:
- Day shift
Licence/Certification:
- OMVIC (required)
Work Location: In person
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