Concierge
6 months ago
**One or two calls and you've got yourself a dream weekend**
We're looking for a concierge who's not afraid to pull out all the stops when it comes to pleasing a guest. This attentive person is our hotel's tourism expert: he or she knows the best Italian restaurant, keeps abreast of new exhibitions and can create a tailor-made romantic package in no time. His welcoming personality and desire to do things right reflect on the whole team and on the people he meets.
- **Must be a**ble to speak and write in both French and English**
***WHAT YOU'LL DO**
- Take an interest in our guests so as to ask the right questions to understand what they are looking for and advise them appropriately.
- Respond to their requests with enthusiasm and eagerness and be their point of contact with the outside world: make a restaurant reservation, buy tickets for an activity, find the right relaxation package, etc.
- Write a welcome message, make a room delivery or other courteous gesture to make guests' experience memorable.
- Be in constant communication with the front desk, reservations and catering team to do everything possible to offer a personalized experience to our guests.
**WHAT YOU'LL BRING**
- Able to converse in French and English
- Hotel diploma or similar experience
- Creativity and a sense of innovation
- Organized, proactive, versatile and positive attitude
- Sharp knowledge of the region's tourist attractions
- Responsive to emergency situations or urgent requests
- Excellent oral and written communication skills
**WHAT WE OFFER**
- Passionate about travel? Take advantage of great rates when you stay at Germain Hotels to travel the country. Again and again
- A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
- Squats help you relax? Get access to a state-of-the-art gym right in your workplace.
GERP1
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