Bowling Attendant

1 week ago

Calgary, Canada The Glencoe Club Full time

The Glencoe Club is a private, family-oriented sports and social club located in the Elbow Park neighbourhood of Calgary, Alberta. Our members can train and play in our leading edge sports and recreation facilities; grow and excel in our vast array of programs; enjoy our specialist services; dine in our first-class restaurants; and create life long memories with family and friends.

If you are genuinely passionate about our vision to be our members’ second home, providing excellence in all that we do, have a proven track record for creating exceptional experiences through your interactions and champion our values of respect, wellness, integrity, relationships, caring and innovation we want to hear from you.

We are seeking Part Time Bowling Attendants whose interpersonal skills will endear them to our membership. As a Bowling Attendant you will be the friendly face greeting members and their guests during league play, social functions, and open play. You will be responsible for the serving of Food & Beverage, general maintenance, cleaning, and working in confined areas. You will get to see behind the scenes and be part of how we bring the magic to the sport of bowling.

**Responsibilities**:

- To provide service excellence and a positive bowling experience to members, guests and staff
- To respond to members concerns/compliments/suggestions in a timely manner
- To maintain the integrity of the lanes and bowling machinery through maintenance and by ensuring members and guests abide by all lane usage guidelines
- To accurately record all reservations and answer questions regarding operating hours and programming
- Provide Food and Beverage Service as requested, including cleaning tables, working with the Food and Beverage Team while assisting the Bowling Supervisor in the running of leagues including recording high scores
- Plan and coordinate all special events, working with the Bowling Supervisor and Food and Beverage Team as necessary
- Attend staff meetings, workshops, seminars, in-service training sessions and track their completion in a timely manner

**Qualifications**:

- Customer service oriented
- Team work focused
- Strong communication and interpersonal skills
- Demonstrates initiative when problem solving
- Ability to attend to problems arising with bowling equipment
- Familiarity with computer systems
- Knowledge of the sport of bowling and/or food & beverage experience is an asset

**Why choose us**:

- An inclusive and diverse working environment highlighted by creativity and collaboration, featuring top industry leaders
- Numerous opportunities for personal and professional growth including training and development
- Delicious, fulsome employee meals prepared daily
- Employee referral program that rewards the additional talent you bring
- Numerous employee recognition programs to reward you for your incredible efforts

**Additional Details**:
The successful applicant will be required to complete a background check including a vulnerable sector check as well as ProServe Certification, Respect in the Workplace and Respect in Sport online certifications prior to commencing employment.

**Job Types**: Part-time, Permanent

**Benefits**:

- Company events
- Discounted or free food
- Employee assistance program
- On-site parking
- Store discount
- Wellness program

Work Location: In person

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