Summer, Administrative Assistant

4 weeks ago

Grande Prairie, Canada Western Alberta Regional Victims Serving Society Full time

**JOB DESCRIPTION - Summer Administration Assistant**

**About Us**

The Western Alberta Regional Victim Serving Societies (RVSS) provide a broad range of services under the _Victims of Crime and Public Safety Act _and _Regulation, _and in partnership with the Government of Alberta (GoA), the Alberta RCMP, specialized and community-based victim serving organizations, municipalities, and other local agencies.

The RVSS assists victims of crime throughout the criminal justice process by providing the core services of information, support, and referrals. The RVSS also supports communities by providing resources and support to people undergoing loss and tragic circumstances.

Service delivery is responsive to the needs, concerns, and priorities of clients of the program.

**Roles and Responsibilities**

This a temporary fulltime position (June 2024 - September 2024.) The Administration Assistant is responsible for general administrative functions of the organization. An integral part of the role will be data entry and file transfer into a new database.

Duties of this position include:
Integral part of CPSS:

- Provide information and support to the leadership team.

Program Support:

- Assist with reviewing and entering referral information into the authorized case management system/an electronic format, as delegated by the Assistant Director of Operations.
- Respond to general inquiries, provide general information and guidance about the program and available services.
- Develop protocol for ensuring communications are responded to within appropriate thresholds (e.g., phones are answered immediately).
- Be helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment.

**Qualifications**

**Experience**
- Organized
- Quick learner
- Attention to detail.
- Experience with computers and computer programs.

**Assets**
- Strong time management and organizational skills with the ability to prioritize job responsibilities and manage high volumes of information effectively, particularly as this role supports multiple team members.
- Ability to develop and maintain records management systems.
- Highly developed written and verbal communication skills with the ability to be confident, clear, respectful, and sensitive.
- Must be tolerant, non-judgmental with a high degree of compassion and empathy towards individuals from diverse communities and backgrounds, including those who may have experienced significant trauma (e.g., addictions, abuse etc.).
- High level of integrity and dependability with a strong sense of urgency and results oriented.
- Proven ability to maintain the confidentiality of information and records.
- Ability to work effectively with mínimal supervision.
- Demonstrated ability to achieve results in the context of a respectful, inclusive, and service-minded style.
- Computer literacy, including effective working skills of MS Office (e.g., MS Word, Excel, PowerPoint, and Outlook etc.)

**Additional Requirements**
- Criminal Record check/vulnerable sector

**Salary**
- $20.75/hr
- 24.80/hr_

**Location**

The Administration Support will be working at a central office in Grande Prairie Alberta.

**Job Types**: Full-time, Fixed term contract
Contract length: 3 months

Pay: $20.75-$24.80 per hour

Expected hours: 37.5 per week

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2024-05-31
Expected start date: 2024-06-10

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