Current jobs related to Customer Services Representative- Cantonese and - Richmond Hill - BMO Financial Group

  • Customer Services Representative- Cantonese and

    5 hours ago

    Richmond Hill, Canada BMO Financial Group Full time

    550 Highway #7 East Richmond Hill Ontario,L4B 3Z4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Services Representative- Cantonese and

    4 months ago

    Richmond Hill, Canada BMO Financial Group Full time

    550 Highway #7 East Richmond Hill Ontario,L4B 3Z4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    18 hours ago

    Richmond Hill, Ontario, Canada BMO Full time

    About the RoleBMO Financial Group is seeking a highly skilled Customer Service Representative to join our team. As a key member of our retail banking sales and service team, you will be responsible for delivering exceptional customer service to our clients and prospects.Key ResponsibilitiesIdentify customer needs and provide advice and guidance on financial...

  • Customer Service Representative

    22 hours ago

    Richmond Hill, Ontario, Canada BMO Full time

    About the RoleBMO Financial Group is seeking a highly skilled Customer Service Representative to join our team. As a key member of our retail banking sales and service team, you will be responsible for delivering exceptional customer service to our clients and prospects.Key ResponsibilitiesIdentify customer needs and provide advice and guidance on financial...

  • Customer Service Representative

    2 weeks ago

    Richmond Hill, Ontario, Canada Greenstone Financial Services Canada Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:Greenstone Financial Services Canada is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their concerns, and...

  • Customer Service Representative

    2 weeks ago

    Richmond Hill, Ontario, Canada Greenstone Financial Services Canada Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:Greenstone Financial Services Canada is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, addressing their concerns, and...

  • Customer Service Representative/cashier

    3 months ago

    Richmond, Canada PLS Cafe and Supply Ltd. Full time

    Job Overview: **Responsibilities**: - Upsell products or services to customers based on their needs - Analyze customer feedback and data to improve the customer experience - Perform data entry tasks accurately and efficiently **Requirements**: - Excellent communication skills in English, plus Cantonese or Mandarin. - Strong customer service orientation...

  • Customer Service Representative

    23 hours ago

    Richmond, Canada GT Wealth 安加財稅 Full time

    **Join Our Dynamic Team as a Customer Service Representative!** **Position**: Customer Service Representative **Type**: Full-time, Permanent At **GT Wealth**, we’re more than just a company - we’re a team driven by innovation, energy, and a passion for helping our clients succeed. We simplify the complexities of Canada’s tax system while offering...

  • Csr (Customer Service Representative-mandarin or

    3 months ago

    Richmond, Canada Donald's Fine Foods Full time

    **Full Job Description** **Duties and Responsibilities** - Provide exceptional customer service to all customers in a professional and courteous manner - Provide support to the Sales Team in fulfilling orders - Work with other Customer Service Representatives to ensure correct orders are communicated to the logistics team for order picking and delivery. -...

  • Csr (Customer Service Representative-mandarin or

    3 months ago

    Richmond, Canada Donald's Fine Foods Full time

    **Full Job Description** **Duties and Responsibilities** - Provide exceptional customer service to all customers in a professional and courteous manner - Provide support to the Sales Team in fulfilling orders - Work with other Customer Service Representatives to ensure correct orders are communicated to the logistics team for order picking and delivery. -...

  • Customer Service Representative

    23 hours ago

    Richmond Hill, Canada Nestle Operational Services Worldwide SA Full time

    **Position Snapshot** **Business area**:Nestlé Health Science** **Job title: Customer Service Representative, Atrium** **Location: REMOTE** **A little bit about us** Nestlé Health Science is an innovative company engaged in advancing the role of nutritional therapy to improve the management of health for consumers, patients and our partners in...

  • Customer Experience Associate

    4 months ago

    Richmond Hill, Canada TD Bank Full time

    **Customer Experience Associate (Mandarin/Cantonese)**: - 416326BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 220 Commerce Valley Drive West Richmond Hill Retail, 2890 Major Mackenzie Drive, Unit 1, 2900 Steeles Avenue East, Unit 35, 4630 Highway 7, 5261 Highway 7, #B101, 550 Highway #7 East Unit 55, 7077 Kennedy...

  • Customer Service Representative

    3 months ago

    Richmond, Canada Donald's Fine Foods Full time

    Donald’s Fine Foods is a family-owned global provider of high-quality specialty meat products who has been operating for over 30 years with three (3) plants in British Columbia, one (1) in Alberta and two (2) in Saskatchewan and has built its business around the core values of integrity, quality, innovation, and superior customer service. We know our...

  • Customer Service Representative

    2 weeks ago

    Richmond, Canada Donald's Fine Foods Full time

    Donald’s Fine Foods is a family-owned global provider of high-quality specialty meat products who has been operating for over 30 years with three (3) plants in British Columbia, one (1) in Alberta and two (2) in Saskatchewan and has built its business around the core values of integrity, quality, innovation, and superior customer service. We know our...

  • Csr - Customer Service Representative - Vapeshop

    3 months ago

    Richmond, Canada Smokeshop Full time

    Applicants must provide excellent customer service, friendly outgoing personality, must be highly dependable, punctual, and have a genuine interest in this industry. You will be responsible for driving sales while representing our brand standards with integrity and poise. Job Requirements: To be considered, applicants must meet the following criteria. -...

  • Customer Service Representative

    4 months ago

    Richmond Hill, Canada Abstract Management Group Full time

    **Abstract Management Group** is a well-renowned customer acquisition, customer support, and business development service provider across the **North York** area. We firmly believe that personalized client and customer interactions bring a world of possibilities, brand loyalty, increased sales revenue, and customer retention. Our Customer Service...

  • Customer Service Representative

    4 months ago

    Richmond Hill, Canada E.B. Box Company Full time

    Customer Service Representative The Customer Service Representative will be responsible for directly communicating with customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with the primary objective to drive performance improvements, brand...

  • Customer Service Representative

    4 months ago

    Richmond Hill, Canada E.B. Box Company Full time

    Customer Service Representative The Customer Service Representative will be responsible for directly communicating with customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with the primary objective to drive performance improvements, brand...

  • Customer Service Representative

    4 days ago

    Richmond Hill, Ontario, Canada Abstract Management Group Full time

    Customer Service Representative role seeks individual with excellent communication skills and ability to work in fast-paced environment. Abstract Management Group is a marketing and consulting firm that specializes in expanding client business growth through direct-to-consumer interaction. We utilize imaginative techniques to provide a positive experience...

  • Customer Service Representative

    5 days ago

    Richmond Hill, Ontario, Canada Abstract Management Group Full time

    Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Service Consultant position might be what you are looking for Abstract Management Group is a small, but mighty...

Customer Services Representative- Cantonese and

5 months ago

Richmond Hill, Canada BMO Financial Group Full time

550 Highway #7 East Richmond Hill Ontario,L4B 3Z4

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.** Qualifications**:

- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).

**We’re here to help**

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.