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Restaurant Supervisor

4 months ago

Winnipeg, Canada Canad Inns Full time

Specific expectations of the Aaltos Supervisor includes:
Assists the Aaltos Manager in their absence with the day-to-day restaurant operations and makes decisions within Aaltos including labor, customer experiences and sanitation to ensure profitability through restaurant presentation, guest service, and daily operational cost control

Support the Aaltos Manager to select, hire, train, lead and manage staff

Build check averages and guest counts to support sales and most important of all.... build relationships with guests

Uphold our exceptional standards for customer service while maintaining proper staffing & meeting labor targets

Ensure the full execution of running quality shifts, driving sales and profit performance of the restaurant is consistently achieved.

Control inventory, respond to customer complaints, and ensure health and safety regulations are followed.

Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee

Performs duties as a hand’s-on employee to provide Canad Four Star Service

Provides true leadership through maintaining a positive mental attitude & motivating your employees is a must.

Demonstrates knowledge of hotel, in-house facilities and local information to respond to customer questions

Processes guest restaurant bills promptly and accurately

Checks the overall condition of the dining room, and lounge ensuring its readiness and comfort for guests

All other duties as required.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week

**Salary**: $16.00-$18.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Tips

Work Location: In person