Restaurant Supervisor

2 weeks ago

Winnipeg, Canada SSP Full time

** $15.90 per hour**:

- ** Full time**:

- ** Comprehensive Benefits**:

- ** Employee Meal Plan**:

- ** Free Employee Parking**

**SSP Canada operates several restaurants throughout the Ottawa International Airport, including: Starbucks, Tim Hortons, Prairie Bistro, Freshii, True Burger, Urban Crave, Sapphire Lounge.**

At SSP Canada, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles.

**Here are a few things you can expect as a Shift Supervisor at SSP Canada**:

- Ensure that all standards for product and merchandising brands are met.
- Maintain brand operational standards and ensure that unit cleaning, temperature and knife checklists are completed on a daily basis.
- Provide support, direction and encouragement to help the team achieve business goals.
- Coach team members through the induction process by acting as a training companion to ensure complete orientation and the maintenance of brand standards.
- Ensure that products are of superior quality.
- Responsible for overseeing all cash operations.
- Conduct daily PRESHIFT meetings
- Ensures Mapaq and Steritech procedures are followed by team members
- Ensures customer satisfaction per Lanla “mystery shopper” program
- Ensures DTT procedures are followed by team members
- Ensure accurate rotations are completed on all products
- Daily enplanement checks
- Oversee food preparation.
- To Ensure team members are cashed in and out in a timely manner
- Take initiative to help team members during busy periods
- Receive daily store orders
- Ensure all tools and equipment are maintained adequately

**Skills & Other Requirements**:

- Minimum one year of experience in quick server of full serve restaurant environment in a supervisor role.
- Excellent communication and organizational skills.
- Able to read, interpret and articulate instructions using clear and direct language.
- Able to work as part of a team in a dynamic environment.
- Experience in a busy restaurant / hotel is required.
- Experience in handling cash**.**

**_

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