Restaurant Supervisor

2 months ago

Winnipeg, Canada SSP Full time

** Full Time Availability**:

- ** Employee Meal Plan**:

- ** Dental, Vision, Prescription, Medical Benefits**

**SSP Canada operates several restaurants throughout the Winnipeg James Armstrong Richardson Airport, including: Starbucks, Tim Hortons, Freshii, Prairie Bistro, Sapphire Lounge, Urban Crave, True Burger.**

**Responsibilities as a Restaurant Shift Supervisor includes**:

- Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
- Understand that our guest is our #1 priority.
- Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
- Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
- Communicate and clarify major job duties, priorities, and expectations to team members
- Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
- observations, discussions, etc., and document both good and unacceptable performance accordingly.
- Assist team members in developing the skills and abilities necessary for improved performance.
- Ensure that products are of the highest quality.
- Responsibility for overseeing cash duties.

**Qualifications and Experience**
- Vocational or on-the-job training essential.
- Excellent interpersonal skills and ability to interact with and motivate team members.
- Excellent communication and organizational skills.
- Ability to read, interpret, and articulate instructions using clear and direct language.
- Able to work as part of a team within a fast paced food service environment.
- Minimum of 8 months experience within a busy restaurant/hotel environment.
- Supervisory experience required.
- Cash handling experience required.

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