Medical Office Receptionist

1 month ago


Milton, Canada Milton Urgent Care Clinic Full time

**Job Overview**

**Roles and Responsibilities**:

- Answering phones and triage calls. Booking appointments and answer patient inquiries.
- Scheduling and confirming appointments.
- Registering new patients and updating existing patient demographics. Validating Health Cards.
- Open and processing mail.
- Sending and following up on referrals and requisitions as well as calling patients to confirm appointments.
- Processing patient charts and insurance claims when required (printing, requesting payment, processing cheques).
- Researching and correcting Physician billing errors.
- Scheduling for Physician meetings as well as making changes in schedule as per requests.
- Assisting patients in accurately completing appropriate forms and documents.
- Faxing prescription refills, referrals, transfer charts etc.
- Back up for Receptionist and Clinical Assistant as required.
- **Qualifications and Competencies**:

- Strong organizational and problem solving skills.
- Ability to maintain confidentiality.
- Ability to adapt quickly to a fast paced, dynamic work environment.
- Proven participatory work style; ability to work independently and with a team.
- Ability to prioritize, manage time effectively and be flexible in a very active work environment.
- High level of accuracy and attention to detail.
- Previous experience would be considered as an asset
- Keen to take initiative when appropriate.
- Fluent in English.

**Job Types**: Full-time, Part-time

Pay: $16.55-$23.90 per hour

**Benefits**:

- Dental care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person


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