Medical Office Receptionist
1 month ago
**Job Overview**
**Roles and Responsibilities**:
- Answering phones and triage calls. Booking appointments and answer patient inquiries.
- Scheduling and confirming appointments.
- Registering new patients and updating existing patient demographics. Validating Health Cards.
- Open and processing mail.
- Sending and following up on referrals and requisitions as well as calling patients to confirm appointments.
- Processing patient charts and insurance claims when required (printing, requesting payment, processing cheques).
- Researching and correcting Physician billing errors.
- Scheduling for Physician meetings as well as making changes in schedule as per requests.
- Assisting patients in accurately completing appropriate forms and documents.
- Faxing prescription refills, referrals, transfer charts etc.
- Back up for Receptionist and Clinical Assistant as required.
- **Qualifications and Competencies**:
- Strong organizational and problem solving skills.
- Ability to maintain confidentiality.
- Ability to adapt quickly to a fast paced, dynamic work environment.
- Proven participatory work style; ability to work independently and with a team.
- Ability to prioritize, manage time effectively and be flexible in a very active work environment.
- High level of accuracy and attention to detail.
- Previous experience would be considered as an asset
- Keen to take initiative when appropriate.
- Fluent in English.
**Job Types**: Full-time, Part-time
Pay: $16.55-$23.90 per hour
**Benefits**:
- Dental care
- Life insurance
- Paid time off
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Dental receptionist: 1 year (preferred)
Work Location: In person
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