Medical Receptionist

2 months ago


Milton, Canada Mountainview Medical Full time

Family physician's office in **Milton, ON, **looking for a medical office assistant to join our team in supporting **3 family physicians** in a well-established clinic. **Medical office diploma or minimum one year experience **working in a primary care office required and knowledge of **ACCURO** electronic medical record.

We are looking for people with a positive attitude, excellent organizational skills, and the ability to multi-task with strong attention to details. You must be reliable, and a team player yet also be able to work independently. You must have excellent customer service skills with the ability to speak with patients both in the office and on the phone in a professional, courteous, and enthusiastic manner.

**Responsibilities and Duties**
- Manage incoming phone calls and schedule appointments allowing for same day access to care
- Appointment booking with physician and allied health care professionals
- Greet patients in a welcoming and professional manner, validating health cards, updating basic demographic information
- Manage office patient flow in a timely and professional manner
- Manage outgoing faxes to specialists, imaging referrals, diagnostic imaging, pharmacies etc.
- Referral tracking to ensure follow up on status of referrals to specialists and ensure receipt of consult notes
- Download incoming faxes into ACCURO, index documents and send to physician for review
- Follow-up on outstanding payments from patients and prepare receipts as required
- Complete messages and tasks daily
- Receive and process payments from patients and complete daily cash balances/reconciliation and invoicing patients
- Ensure required forms are properly filled, distributed and documented as per clinic policies
- Help to improve office efficiency and flow

**Qualifications and Skills**
- Community college diploma or certificate in Business Administration/Medical Secretarial Arts or minimum 1 year work experience in Primary Care office
- Proficient in medical terminology
- Professionalism is required as well as problem solving and analytic skills
- Excellence in customer service, exceptional verbal and written communication skills and interpersonal skills
- Maintain patient confidentiality
- Demonstrated ability to work both independently and as a team member to offer exemplary medical care to all patients
- Ability to work well under pressure and handle difficult situations in a calm manner

Job Hours: PART TIME

Wages: $18-$20/hour to start pending education and work experience

Location: Milton, ON (in person)

Start Date (anticipated): ASAP

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 20 - 30 per week

Additional pay:

- Bonus pay

**Benefits**:

- Flexible schedule
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person


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