Organizational Change Management Lead

3 months ago

Toronto, Canada Bluelime Technical Services Full time

This is a temporary contractor position requiring the contractor to be on site at least two days per week at the downtown Toronto office.

General Accountabilities:

- Support Function Head of Organizational Change Management in implementing company goals/objectives/strategies by providing effective leadership and direction in establishing and maintaining effective project services.
- Support project management and contributing departments in planning, delivering & managing projects. Develop, obtain approval for and maintain project scheduling policies, standards, templates and products.
- Support the management of Change Management projects and programs by providing consolidated information, reports and analysis.

Specific Accountabilities:

- Conduct meaningful analysis to understand and synthesize the impacts of change, make recommendations, assess effectiveness, and manage change-related risks.
- Collaborate with project / change stakeholders to develop change strategies, plans, and activities that drive adoption of change and benefits realization based on business needs.
- Develop and deliver innovative, fit for purpose change and communications tactics and materials.
- Be accountable for your own work and sometimes others', partnering effectively to execute high quality deliverables that achieve the desired outcomes.
- Plan, schedule, organize and assign work to ensure that quality and accuracy of work are maintained and on schedule.
- Provide leadership through demonstration and response to staff requirements to achieve targets, plans, strategies and quality objectives to deliver service levels.
- Coordinate activities of individual team members to ensure all inputs are captured in a single master project schedule.
- Develop, integrate and maintain project standards, templates and other tools to improve quality and efficiency. Maintain databases of historic project timelines, approaches and other relevant data in order to provide data that enables accuracy to be continuously improved.
- Work with external representatives to identify and integrate industry best practices as they relate to project services and benchmarks.
- Monitor and support project status review process and provide analysis of progress and issues. Provide feedback to project managers and management.
- Conduct special studies and analysis.
- Contribute in the development and documentation of Change & Culture Services business processes, systems and practices.
- Support delivery of Change Management programs activities including facilitation of meetings and working sessions
- Ensure that appropriate Change Management activities are conducted in order for the project to go-live with mínimal impacts to business operations
- Share oversight responsibility for implementing and maintaining the enterprise Change Management methodology

Selection Criteria:
Essential Knowledge:

- Advanced working level knowledge of Change Management methodologies and deliverables, preferably Prosci certified
- Strategic and Critical thinking with can do attitude.
- Intermediate level knowledge of project management principles and project lifecycles, as applied to business
- Intermediate level of knowledge contracting for and managing external resources
- Familiarity with the utilities industry, preferably the electricity industry and ideally the Hydro One business model

Essential Experience:

- Completion of a university degree and up to 10 years of relevant business experience
- 5 years of experience leading the delivery of Change Management programs
- Experience in delivering projects that cross people, process and technology domains
- Experience overseeing multiple projects and teams

**Job Type**: Fixed term contract

Pay: $40.00-$65.00 per hour

**Education**:

- Bachelor's Degree (preferred)

**Location**:

- Toronto, ON M5G 1P5 (preferred)

Work Location: Hybrid remote in Toronto, ON M5G 1P5

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