Assistant Clinical Services Manager

1 week ago

Brampton, Canada William Osler Health System Full time

Company Description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today

**Job Description**:
This position will report to the Clinical Service Manager (CSM) of Emergency Services to ensure the program goals and objectives are met in alignment with the corporate and program strategic plans. The position provides day to day leadership in the Urgent Care Centre and stands in for the CSM, as required (e.g. during absences).

**Key Accountabilities**:
**High Quality and Safe Patient Care**:

- Supports the implementation of best/leading practices, quality documentation and accountability models;
- Facilitate an inter-professional collaborative approach to care, recognizing and maximizing the unique contribution of each team member;
- Monitors and responds in a timely manner to quality, safety, risk, patient experience and other performance/outcome indicators;
- Promotes and facilitate a safe and therapeutic environment in accordance with best practices for the provision of care;
- Responds and addresses issues and or concerns identified by patients and families and internal and external stakeholders in a timely fashion;
- Coordinates resolution of issues/concerns/ related to operational activities across the BCH Emergency Department to ensure issues are addressed and teams are supported;
- Provides oversight in the development and evaluation the operational plan for the services, including ensuring team accountability and evaluation of the service / patient care outcomes;
- Works collaboratively with the CSM and inter-professional team members
- assess operational (workflow, systems, processes and tools), clinical and educational needs within services units on an ongoing basis;
- Other duties as assigned.

**People Development and Team Building**
- Fosters open communication, learning, and professional growth of the team;
- Provides the clinical and service-level expertise essential to effective problem solving and decision making;
- Initiates action and reports to the CSM, when staff behavior and/or performance do not meet professional standards and will independently manage the performance of a defined group of staff members;
- In conjunction with the CSM, change manage to support Attendance Awareness Program;
- In collaboration with the CSM, change manage to support recruitment and selection process;
- Provide support to the CSM in the completion of performance evaluations;
- Cultivates effective inter-professional relationships at all levels;
- Creates an environment that empowers individuals to take ownership and responsibility for their actions, promote staff initiative and nurture high morale and engagement;
- Demonstrates relevant on-going professional development and commitment to continuing development;
- Leads by example, fostering the Values of the organization, with a focus on leadership visibility and just-in-time support.

**Clinical Resource Utilization Management**
- Manages all staffing requirements cost-effectively in meeting the daily operational needs;
- Identifies issues and challenges; monitor trends requiring targeted interventions and change in practice patterns or processes;’
- Assists the CSM to monitor the service budget and explain variances to ensure cost effective resources;
- Assists the CSM with monitoring the daily staffing needs and schedules for the services / centres;
- Provides value-added point of care resources to ensure and optimize safe and effective patient-centered care;
- Supports the CSM with the completion of time keeping, shift changes, payroll completion and approval.

**Qualifications**:

- Health Discipline Professional designation and Undergraduate Degree required; Relevant Masters an asset;
- Minimum of two (2) ye

  • Assistant Clinical Services Manager

    5 days ago

    Brampton, Canada William Osler Health System Full time

    Company Description One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest...

  • Assistant Clinical Services Manager

    2 weeks ago

    Brampton, Ontario, Canada William Osler Health System Full time

    Company DescriptionOne of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest...

  • Assistant Clinical Services Manager

    2 weeks ago

    Brampton, Ontario, Canada William Osler Health System Full time

    Company DescriptionOne of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest...

  • Clinical Trials Coordinator

    4 days ago

    Brampton, Canada A&A Clinical Research Full time

    **Overview**: We are a dynamic and innovative Clinical Trials Site located in Brampton, seeking a dedicated and detail-oriented Clinical Trials Coordinator. This role is integral to our mission of advancing medical research and patient care. **Duties**: - Coordinate the operations of the clinic, ensuring smooth workflow and efficient patient care - Collect...

  • Clinic Assistant

    1 month ago

    Brampton, Canada MCI Onehealth Technologies Full time

    MCI The Doctor's Office is one of Canada's largest primary medical care groups, with 17 clinics conveniently located across Ontario and Alberta. MCI The Doctor's Office allows more than one million patients to access a vast, multidisciplinary group of medical doctors, specialists, healthcare practitioners and therapists, and related services. A career with...

  • Clinic Assistant

    4 weeks ago

    Brampton, Canada MCI Onehealth Technologies Full time

    MCI The Doctor's Office is one of Canada's largest primary medical care groups, with 17 clinics conveniently located across Ontario and Alberta. MCI The Doctor's Office allows more than one million patients to access a vast, multidisciplinary group of medical doctors, specialists, healthcare practitioners and therapists, and related services. A career with...

  • Clinical Trials Coordinator

    2 weeks ago

    Brampton, Ontario, Canada A&A Clinical Research Full time

    Overview:We are a dynamic and innovative Clinical Trials Site located in Brampton, seeking a dedicated and detail-oriented Clinical Trials Coordinator. This role is integral to our mission of advancing medical research and patient care.Duties: Coordinate the operations of the clinic, ensuring smooth workflow and efficient patient care Collect and manage...

  • Manager of Clinical Services

    4 weeks ago

    Brampton, Canada CBI Health Full time

    **Manager of Clinical Services - Brampton Hurontario, Ontario**: CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and...

  • Clinic Assistant

    2 weeks ago

    Brampton, Ontario, Canada MCI Onehealth Technologies Full time

    MCI The Doctor's Office is one of Canada's largest primary medical care groups, with 17 clinics conveniently located across Ontario and Alberta.MCI The Doctor's Office allows more than one million patients to access a vast, multidisciplinary group of medical doctors, specialists, healthcare practitioners and therapists, and related services.A career with MCI...

  • Assistant Clinical Services Manager

    3 weeks ago

    Brampton, Canada William Osler Health System Full time

    **Company Description** One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest...

  • Manager of Clinical Services

    2 weeks ago

    Brampton, Ontario, Canada CBI Health Full time

    Manager of Clinical Services - Brampton Hurontario, Ontario:CBI Health is Canada's leading community healthcare provider, and our passionate team is at the heart of what we do.Every day, our 13,000 staff make a meaningful difference in our clients' lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along...

  • Assistant Clinical Services Manager

    1 week ago

    Brampton, Canada William Osler Health System Full time

    Company Description One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest...

  • Clinical Services Administrator

    3 weeks ago

    Brampton, Canada Catholic Family Services of Peel-Dufferin Full time

    **Clinical Services Administrator - Safe Centre of Peel** **(Full-time, Permanent)** Catholic Family Services of Peel-Dufferin (CFSPD) is a non-profit, charitable organization reflecting the values consistent with Catholic social teachings. CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to...

  • Assistant Clinical Services Manager

    3 weeks ago

    Brampton, Canada William Osler Health System Full time

    Company Description One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest...

  • Clinical Assistant

    3 weeks ago

    Brampton, Canada MedCare Clinics Full time

    MedCare Clinics is a multi-specialty medical clinic located in Brampton, Ontario. Our clinic's mission is to provide exceptional medical care to the surrounding communities. Our services include providing care in a family practice setting as well as walk-ins that are always welcome. Our team also includes specialty physicians that practice Internal Medicine;...

  • Clinical Assistant

    2 weeks ago

    Brampton, Ontario, Canada MedCare Clinics Full time

    MedCare Clinics is a multi-specialty medical clinic located in Brampton, Ontario. Our clinic's mission is to provide exceptional medical care to the surrounding communities. Our services include providing care in a family practice setting as well as walk-ins that are always welcome. Our team also includes specialty physicians that practice Internal Medicine;...

  • Clinical Services Manager

    2 weeks ago

    Brampton, Ontario, Canada William Osler Health System Full time

    Company DescriptionOne of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest...

  • Clinical Services Administrator

    3 weeks ago

    Brampton, Canada Catholic Family Services of Peel-Dufferin Full time

    Job Overview: We are seeking a Clinic Services Administrator who provide a high level of administrative and client support at the Safe Centre. In addition, the incumbent is responsible for creating a warm and supportive environment for clients and partner agency staff. The incumbent will manage crisis and triage the need to the appropriate service...

  • Clinical Services Manager

    2 weeks ago

    Brampton, Ontario, Canada William Osler Health System Full time

    Company DescriptionOne of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest...

  • Clinic Manager

    4 weeks ago

    Brampton, Canada Brampton Physiotherapy & Wellness Institute Full time

    Come grow with us! Brampton Physiotherapy & Wellness Institute is looking to add a new member to our progressive company with a vibrant and active culture. **POSITION OBJECTIVE**: The Clinic Manager is responsible for overall clinic operations. Through excellent organizational skills and a customer focus attitude, the Clinic Manager ensures that the clients...