Technical Sales Representative

2 weeks ago


Ottawa, Canada Tremco CPG Inc. Full time

**Tremco Construction Products Group **brings together Tremco CPG Inc.’s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.

**GENERAL PURPOSE OF THE JOB**:
Ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts in the eastern Ontario territory.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Achieves or exceeds assigned sales goals and expectations.
- Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
- Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
- Drives product specifications and project opportunities throughout assigned territory.
- Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
- Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
- Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
- Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
- Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
- Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
- Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
- Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
- Attends and presents business unit products and services at industry conventions and trade shows.
- Maintains extensive product knowledge in all product lines and service offerings.
- Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
- Performs other related duties as required, requested or assigned.

**EDUCATION**
- Bachelor’s Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
- Minimum High School Diploma or GED with 5 years of construction or industry experience

**EXPERIENCE**
- Four to ten years of related experience and/or training in the construction industry.
- ICF experience highly preferred.
- A minimum of two years of customer service experience is preferred
- Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.)
- Assembly line related product segments
- Basic knowledge of product chemistries

**OTHER SKILLS AND ABILITIES**:

- Ability to travel extensively within assigned territory.
- Must be well organized, self-motivated, with outstanding written and verbal communication skills
- Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
- Possess a professional curiosity to figure out how things work or are put together
- Ability to retain knowledge and training
- Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
- Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
- Accepts and utilizes feedback effectively.
- Reads an audience and adjust style and approach accordingly.
- Excellent written and verbal communication skills
- Strong presentations skills
- Excellent interpersonal and organizational skills
- Ability to build relationships and deliver exceptional customer s



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