Registration Officer

3 days ago


Toronto, Canada ILAC Full time

Established in 1997 ILAC is one of the leading English Language providers in international education located in Toronto and Vancouver. Our mission is to provide the highest quality service, support and opportunities to our customers and employees. We provide English language training as well as professional certificates and diplomas to thousands of international students every year.
ILAC operates under, ILAC-Adult and Young Learner English Language programs, University Pathways and ILACIC-Private Career College accredited by the MAESD and PTIB.

**Job Duties and Responsibilities**
- Establishes a positive first point of contact experience for ILAC HE clients.
- Provides the public and students with current and accurate information on ILAC HE programs, services, and events across all campuses.
- Provides front-line, in-person, professional customer service to applicants, students, staff, coordinators, and faculty on behalf of the Office of the Registrar.
- Investigates complex student situations related to registration and admissions and provides current and accurate information to support a seamless experience.
- Examines and trouble-shoots student record anomalies regarding admission, registration, graduation, fees, etc.
- Maintains the highest standards in regard to confidentially, enforcing FIPPA standards and acts accordingly in response to any issues.
- Guides and assists students with processes such as block registration, demonstrates systems, and verifies that students are using them correctly.
- Provides cross-functional backup/support to the Admissions team as required to meet deadlines and to enhance service. This may include such things as assisting with withdrawals, and deferrals.
- Supports all out-going call (phone) campaigns to prospects, applicants, and current students for various things like reminders to register and notices around important deadlines.
- Maintains the accuracy and integrity of student records, both for ILAC HE internal purposes and for external compliance purposes.
- Maintains positive and constructive relations with colleagues across the ILAC HE matrix.
- Maintains excellent knowledge of the ILAC HE software processes and databases.
- Supports in the orientation sessions for the new students.
- Other duties as required.

**Requirements**:

- Excellent command of the English language
- A minimum two-year diploma in such areas as Office or Business Administration, Business or a related field.
- 2 + years of client services experience, preferably in the international education sector
- Show a commitment to providing an extremely high level of customer service internally and externally
- Enthusiastic, energetic and excellent communication, presentation and interpersonal skills
- Excellent organizational skills and the ability to meet deadlines
- Experience of working with international students

HOW TO APPLY:
Include your resume and a cover letter (tell us why you want to work at ILAC);



  • Toronto, Canada Aviso Wealth Full time

    **Aviso Wealth**: **The Opportunity**: We’re looking for a Registrations Officer to join our Registrations team on a 6 month contract. This can be a remote role, however for those who would like to come into the office we are at 151 Yonge St, Toronto, ON. Reporting to the Manager, Registrations the Registrations Officer is responsible for all aspects of...


  • Toronto, Canada CI Financial Full time

    At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so. JOB...

  • Inquiries Officer

    1 month ago


    Toronto, Canada Legislative Assembly of Ontario Full time

    The Office of the Integrity Commissioner is seeking an analytical and highly organized Inquiries Officer - Lobbyist Registration. You are tactful and non-partisan, demonstrating an attention to detail and an ability to work with confidential material. **What You Will Do**: **You will act with integrity to**: - Receive and review inquiries about Ontario’s...


  • Toronto, Canada International Business University Full time

    **Position Title**: Student Records and Registration Officer **Reports to**: Director Enrollment Services & Student Success (Office of the Registrar) **Location**:Toronto, ON **About IBU** International Business University (IBU) is a new and unique teaching-focused university specializing in business education that is looking for highly talented,...


  • Toronto, Canada North York General Hospital Full time

    Company Bio IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as...


  • Toronto, Canada North York General Hospital Full time

    Company Bio IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as...


  • Toronto, Canada North York General Hospital Full time

    Company Bio IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as...


  • Toronto, Canada Legislative Assembly of Ontario Full time

    The Office of the Integrity Commissioner is seeking an analytical and highly organized Inquiries Officer – Lobbyist Registration. You are tactful and non-partisan, demonstrating an attention to detail and an ability to work with confidential material. What You Will Do You will act with integrity to: Receive and review inquiries about...


  • Toronto, Canada The College of Naturopaths of Ontario Full time

    **Position Overview** Reporting to the Manager, Registration, the Registration Coordinator is responsible for providing on-going support on matters related to the Registration, Professional Corporations and Entry-to-Practise areas of the College. **Duties & Responsibilities** The incumbent will be responsible for: 1. Facilitating the Processing of...


  • Toronto, Canada Canada's National Ballet School Full time

    Registration Administrator. We invite you to join the vibrant staff community of Canada's National Ballet School (NBS). NBS has 300+ employees supporting programs ranging from professional ballet training, community dance programs, and groundbreaking health promoting initiatives. We are looking for dynamic individuals with the talent, innovative-thinking...


  • Toronto, Canada North York General Hospital Full time

    Company Bio IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as...

  • Manager, Registration

    4 months ago


    Toronto, Canada The College of Naturopaths of Ontario Full time

    **Manager, Registration** The College of Naturopaths of Ontario regulates naturopathic doctors in the public interest. Our mandate is to support patients’ rights to receive safe, competent and ethical naturopathic care. We fulfill our role by establishing requirements to enter the profession, setting standards of practice, ensuring continuing competence,...


  • Toronto, Canada Toronto Business College Full time

    **About the College**: Toronto Business College is a private career college that has partnered with an Ontario College of Arts and Technology to offer programs to international students in the GTA. Our goal is to provide our students with the theoretical knowledge and practical skills required to thrive in the increasingly dynamic workforce. We strive to...


  • Toronto, Canada State Street Full time

    Who we are looking for We're focused on hiring and developing the most talented people in the industry. We look for employees with diverse backgrounds and perspectives who will thrive in an entrepreneurial culture and contribute to our long-term success. If you’re looking for your next challenge, take a look at us. Registration Services, Officer will be...


  • Toronto, Canada Royal College of Dental Surgeons of Ontario Full time

    The Royal College of Dental Surgeons of Ontario (RCDSO) is a leader in health care regulation. As the governing body for more than 11,000 dentists in Ontario, our mission is to act in the public interest by putting patients first. We are committed to transparency, accessibility, openness, and fairness in all our work. What can I expect to do in this...


  • Toronto, Canada CIRO OCRI Full time

    **Position Title**:Vice President, Registration** **Department: Registration** **Location: Toronto** **Status: Permanent, Full Time (Hybrid)** Reporting to the SVP, Enforcement and Registration, this position is responsible for providing leadership and oversight of CIRO’s registration function. The VP will have direct oversight of CIRO’s registration...

  • Registration Officer

    7 months ago


    Toronto, Canada Scotiabank Full time

    Requisition ID: 173140 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. - Purpose_ Contributes to the overall success of the Registration Department in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives....

  • Director, Registration

    3 months ago


    Toronto, Canada CIRO OCRI Full time

    **Position Title**:Director, Registration** **Department**:Registration** **Location: Toronto** **Status**:Permanent, Full-time (Hybrid)** **Day in the life of**: **Core Responsibilities**: - Manage sensitive and/or high-profile registration matters and the timely escalation of these matters to the Vice-President, Registration - Oversee the development...


  • Toronto, Canada Transamerica Full time

    Job Family Operations - General - About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential unleashed by leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and...

  • Registration Officer

    4 months ago


    Toronto, Canada Scotiabank Full time

    Requisition ID: 206773 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Purpose**: Contributes to the overall success of the Registration Department in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives....