Supervisor, Front of House

5 months ago

Vancouver, Canada Parallel 49 Brewing Co Full time

We are Parallel 49 Brewing Company, a craft brewery based in the heart of East Vancouver. We were founded in 2012 by a group of passionate craft beer enthusiasts and have quickly become a staple in the Canadian craft beer scene. We are looking for skilled and interesting people with great attitudes to complement our team while we continue to be a top employer in Vancouver and the craft beer industry.

The **Supervisor, Front of House** is responsible for supervising the day-to-day operations of the Street Kitchen, ensuring a positive customer experience, and leading a team of Servers. Our Supervisors contribute to creating a safe and inclusive workspace for all Parallel 49 Brewing Company team members and guests.

**Perks**
- Awesome team of people who are passionate about craft beer and sharing our brews with our community100% coverage of Extended Group Benefits
-Retirement Savings Plan employer matching up to 4%
-Employee Staff Card loaded bi-weekly with money for you to use in our Street Kitchen on food and beverage and in our retail store
- Staff discounts on food while you’re working and on days off
- We love to train our people and promote from within

**Duties and Responsibilities**
- Oversee Street Kitchen operations during your shift, with guidance from the General Manager and Assistant General Manager, including sales monitoring and maintaining a clean, organized environmentProvide exceptional customer service to ensure guest satisfaction
-Lead and direct servers' work during your shift
-Assist with all server duties, including serving guests, running food and beverages, clearing tables, washing glassware, working in the retail store, stocking, and cleaning
-Assist in training new Front of House employees
-Build beer knowledge of Parallel 49 Brewing Company beers on tap and guide guests in their beer choices
-Ensure compliance with safety and sanitation regulations, as well as local alcohol laws
-Resolve customer complaints and conflicts professionally and promptly
-Escalate Front of House performance concerns to the General Manager and assist in monitoring performance improvement
-Foster teamwork and collaboration among staff to create a positive work environment
-Administer and track staff discount program, reporting any misuse
-Change 50L kegs and assist in organizing the keg fridge
-Ensure cleanliness of all areas of the Street Kitchen and assign staff duties from the daily and weekly cleaning checklist
Be the last employee to leave the building, lock all Street Kitchen doors, and arm the alarm system as per standard operating procedures for closing shifts
- Perform opening and closing duties as required and specified in SOPs

**Qualifications**
- Minimum of 1 year of experience in the food and beverage industry is requiredMinimum of 1 year of supervisory experience is required for external applicants
-Must be of legal drinking age and have a valid serving it right certificate
-Experience using a point of sale system
-Strong leadership and organizational skills
-Excellent communication and customer service skills
-Ability to multitask and work in a fast-paced environment
-Ability to stand for long periods of time, move/walk consistently throughout your shift and lift up to 50 pounds
- Willingness to work flexible hours, including nights, weekends, and holidays

**Preferred Skills**
- Knowledge of craft beer styles, brewing processes, and industry trendsKnowledge of and experience using Excel
-Experience training new staff
- Cicerone certification

At Parallel 49 Brewing Company, we are committed to building a workplace that celebrates diversity, fosters inclusivity, and ensures equal opportunities for all team members and applicants. We are an equal opportunity employer, driven by our mission of creating great beer, accessible to all.We value and respect differences in race, ethnicity, gender, sexual orientation, age, religion, and other dimensions of diversity. Our strong company culture supports our vision of a diverse, open, safe, and respectful workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members where we can talk openly, grow our understanding of other’s experiences and continue to learn how we can improve in our approaches.

  • Assistant Concessions and Front of House Coordinator

    2 months ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Hourly - Assistant Front of House Coordinator Job Title Assistant Concessions and Front of House Coordinator Department FOH & TIX Support | Chan Centre for the Performing Arts Compensation Range $27.93 - $27.93 CAD Hourly Posting End Date September 13, 2024 Note: Applications will be...

  • Front of House Attendant

    2 months ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Hourly - Front of House Attendant Job Title Front of House Attendant Department FOH & TIX Support | Chan Centre for the Performing Arts Compensation Range $20.18 - $20.18 CAD Hourly Posting End Date September 13, 2024 Note: Applications will be accepted until 11:59 PM on the Posting End...

  • Front of House Captain 2

    2 months ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Hourly - Front of House Captain 2 Job Title Front of House Captain 2 - Bar Department FOH & TIX Support | Chan Centre for the Performing Arts Compensation Range $23.61 - $23.61 CAD Hourly Posting End Date September 20, 2024 Note: Applications will be accepted until 11:59 PM on the...

  • Supervisor, Vip Front of House

    7 days ago

    Vancouver, Canada Cineplex Full time

    What you will do: Work location: Cineplex Cinemas Marine Gateway & VIP City: Vancouver Wage: $19.40 per hour What you will do: Front of House (FOH) VIP Supervisor - Cineplex Yonge-Eglinton & VIP Reporting to the Front of House Manager, the key responsibilities for this position are: - Leading, training, supporting, coaching, motivating and managing...

  • Front of House Supervisor

    5 months ago

    Vancouver, Canada Tacofino Kits Full time

    **About us**:Tacofino began as a food truck in the back of a surf shop in beautiful Tofino, British Columbia. We balanced surfing with creating world-inspired food from the best possible ingredients and wrapping them in delicious fresh tortillas. We have since grown into four restaurants and three food trucks across the Lower Mainland and Victoria. **Our...

  • Front of House Captain 1

    2 months ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Hourly - Front of House Captain 1 Job Title Front of House Captain 1 - First Aid Department FOH & TIX Support | Chan Centre for the Performing Arts Compensation Range $21.58 - $21.58 CAD Hourly Posting End Date September 13, 2024 Note: Applications will be accepted until 11:59 PM on the...

  • Front of House Captain 2

    2 months ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Hourly - Front of House Captain 2 Job Title Front of House Captain 2 - Usher Department FOH & TIX Support | Chan Centre for the Performing Arts Compensation Range $23.61 - $23.61 CAD Hourly Posting End Date September 13, 2024 Note: Applications will be accepted until 11:59 PM on the...

  • Assistant General Manager, Front of House

    5 months ago

    Vancouver, Canada Parallel 49 Brewing Co Full time

    We are Parallel 49 Brewing Company, a craft brewery based in the heart of East Vancouver. We were founded in 2012 by passionate craft beer enthusiasts and have quickly become a staple in the Canadian craft beer scene. We are looking for skilled and interesting people with great attitudes to complement our team while we remain a top employer in Vancouver and...

  • Front of House Manager

    5 months ago

    Vancouver, Canada Boxset Collective Hospitality Full time

    As the Front of House Manager, you will oversee the daily operations of the venue, ensuring smooth service, impeccable space management, and exceptional guest experiences. This role requires strong leadership, excellent organizational skills, and a passion for hospitality. DAILY OPERATIONS - Oversee daily front-of-house operations to ensure a smooth and...

  • Front of House Supervisor

    7 months ago

    Vancouver, Canada Moxie's Grill & Bar Davie Full time

    Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. Whether you are looking to gain and practice valuable leadership skills or take the next step to learn more about business management, we are here to train, mentor and develop you further into your...

  • Front of House Manager

    5 months ago

    Vancouver, Canada Kits Beach Coffee Full time

    Hello Kitsilano community! We are seeking a Front of House Manager. Do you like making drinks, talking to regulars, and managing a great team in a cool vibe—then we want to meet you! We are seeking someone with cafe operations and management experience to run our front of house program and team. We need someone with strong hospitality operations...

  • Front Desk Supervisor

    1 week ago

    Vancouver, BC, Canada Altea Active Full time

    Altea Active’s Front of House Supervisors are customer oriented, personable, energetic leaders who are the ‘face’ of our company. They have an incredible knack for ensuring all guests and members consistently receive a heartwarming welcome. You are detail oriented and can effectively multi-task. You meticulously coordinate all front desk activities,...

  • Front of House Receptionist

    5 months ago

    Vancouver, Canada Werklab Inc. Full time

    The Front of House role is an integral part of the Werklab experience. This team member will contribute to the considered details that make Werklab what it is - supporting operations from beginning to end. As the first human (and Werklab touchpoint) someone engages with, the FOH is a culture beacon. A detail oriented eye and self starter energy are...

  • Front of House Host

    5 months ago

    Vancouver, Canada Werklab Inc. Full time

    The Front of House role is an integral part of the Werklab experience. This team member will contribute to the considered details that make Werklab what it is - supporting operations from beginning to end. As the first human (and Werklab touchpoint) someone engages with, the FOH is a culture beacon. A detail oriented eye and self starter energy are...

  • Vip Front of House Supervisor

    1 month ago

    Vancouver, Canada Cineplex Full time

    What you will do: Wage: $19.40 / hour Reporting to the Front of House Manager, the key responsibilities for this position are: - Leading, training, supporting, coaching, motivating and managing a dedicated team of FOH employees to ensure that each VIP Guest enjoys an exceptional service experience - Maintaining a high guest satisfaction rate in all...

  • Front of House

    4 weeks ago

    Vancouver, Canada Shark Club Sports Bar & Grill Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Front of House Manger

    5 months ago

    Vancouver, Canada Twin Sails Hospitality Group Full time

    **The Company**: Twin Sails Brewing is seeking an enthusiastic individual to join our growing team. We have been a part of the Vancouver Craft Beer community for 8 years, leading the way with our unique and evolving brewing styles. We are located in Port Moody BC, and we are looking to add a dynamic, positive, and hard-working person to our team. **The...

  • Front of House Staff

    5 months ago

    Vancouver, Canada Merci Beaucoup Cafe Full time

    We are a Vietnamese restaurant located on Commercial dr. We are seeking a server/front of house staff. Bilingual in either English and Cantonese or Vietnamese is an asset. Duties include taking orders, serving dishes, setting tables, clearing and spraying tables with disfectant after dining. Availability preference would be weekdays. **Job Types**:...

  • Front of House Staff

    5 months ago

    Vancouver, Canada Merci Beaucoup Cafe Full time

    We are a Vietnamese restaurant located on Commercial dr. We are seeking a server/front of house staff. Bilingual in either English and Cantonese or Vietnamese is an asset. Duties include taking orders, serving dishes, setting tables, clearing and spraying tables with disfectant after dining. Availability preference would be weekdays. **Job Types**:...

  • Front of House Staff

    2 months ago

    Vancouver, Canada Merci Beaucoup Cafe Full time

    We are a Vietnamese restaurant located on Commercial dr. We are seeking a server/front of house staff. Bilingual in either English and Vietnamese or Cantonese is an asset. Duties include taking orders, serving dishes, setting tables, clearing and spraying tables with disfectant after dining. Availability preference would be weekdays and must be able to work...