Supervisor, Academic Administration

3 weeks ago

Ottawa, Canada University of Ottawa Full time

Job Type:
Employee

Duration in Months (for fixed-term jobs):
12

Job Family:
Academic Administration

of Open Positions:
1

Faculty/Service - Department:
Graduate Studies Office

Campus:
Main Campus

Union Affiliation:
SSUO

Date Posted:
May 11, 2023

Closing Date:
May 22, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week:
35

Salary Grade:
SSUO Grade 11

Salary Range:
$85,143.00 - $107,550.00

About the Faculty of Education

The Faculty of Education, along with its commitment to the promotion, advancement and dissemination of knowledge in the field of education in general, is actively involved in teacher training. Located on the unceded ancestral lands of Algonquin peoples, the Faculty of Education is proud to promote equity, diversity, and inclusion. Moreover, according to the latest QS ranking, our faculty is ranked among the top 100 in the world, and fifth in Canada, for research.

Position Purpose:
Reporting to the Manager, Graduate Studies Administration, the incumbent plans, organizes, monitors and evaluates the Graduate Studies Office academic and administrative processes in order to offer front-line services, provide information and manage files related to all aspects of graduate studies from recruitment to graduation, including admission, thesis evaluations and scheduling. Develop and implement work methods to improve staff performance and the quality of services provided.

In this role, your responsibilities will include:
- Evaluate the operational impact of changes to administrative procedures, academic regulations and academic programs on the Graduate Studies Office and academic units. Provide recommendations on changes needed to improve the quality and effectiveness of academic services to the academic administrator.-
- Manage the operational process for admissions. Generate offers of admission and admission scholarships (contracts between the student and the University) and ensure content of offers meets Faculty and University standards.- Manage the Faculty’s operational processes related to academic progress, such evaluation of master’s and PhD theses, course and exam schedules, registration, course evaluations, graduation and assessment of academic performance (progress reports).What you will bring:

- Knowledge of management principles normally acquired through university education, or equivalent experience
- Knowledge of graduate programs and Faculty and University regulations
- Experience managing academic operations (registration, admissions, scholarships, etc.)
- Experience in human resource management
- Experience in project management
- Customer service experience, specifically in the context of academic advising
- Interpersonal communication and problem-solving skills
- Strong organizational skills; ability to work under pressure, in a team and meet firm deadlines
- Experience in complex administrative writing in both official languages
- Bilingualism - French and English (spoken and written)

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:
Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.

Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.

Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.

Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click

here

to find out more.

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