Supervisor, Academic Success and Mentoring

2 weeks ago

Ottawa, Canada University of Ottawa Full time

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**Job Type**:
Employee

Duration in Months (for fixed-term jobs):
N/A

Job Family:
Student and Campus Support

of Open Positions:
1

Faculty/Service - Department:
Registrar, Operations

Campus:
Main Campus

Union Affiliation:
SSUO

Date Posted:
mars 07, 2024

Closing Date:
mars 18, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week:
35

Salary Grade:
SSUO Grade 11

Salary Range:
$85 143,00 - $107 550,00

About Student Affairs:
There’s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we’re sure that you’ll enjoy the experience as much as our students do.

Position purpose:
Manage, supervise, coordinate and plan all activities related to the Academic Writing Help Centre (AWHC/CARTU), while ensuring the efficient running of the Centre's activities. Develop, plan and implement strategies to ensure a service offering adapted to students' needs. Act as a consultant on issues relating to good academic mentoring practices.

Work in collaboration with faculties and departments to develop relevant training content adapted to the needs of mentors for the whole University, in order to maintain a community of best practices in relation to mentoring.

In this role, your responsibilities will include:

- Personnel management: Hire and supervise staff under his/her responsibility in accordance with university policies: performance management, resource planning, setting team objectives and establishing their development and training plans. Ensure that team members are held accountable for the performance of their duties, with the aim of achieving and maintaining high standards of service quality at AWHC (CARTU). Ensure the coordination, distribution and review of their work according to an equitable distribution of tasks and workload.
- Staff training: Advise, guide and train staff under his/her responsibility, ensuring that they have the training and tools they need to carry out their responsibilities effectively and efficiently, and that processes and activities are adapted to student needs.
- Networking: Coordinate networking activities with faculties and departments to promote and maintain a community of practice related to academic mentoring.
- Complementary activities and services: Design and implement a service offering for the student population that meets the needs identified by faculties and departments. These services can take many forms (writing workshops, coffee chats, long night against procrastination).
- Collaboration: Work with faculties and departments to develop and coordinate activities and services for undergraduate and graduate students related to academic writing (writing cafés, anti-procrastination activities, etc.).
- Resources and support: Develop and maintain a bank of academic writing resources, including style guides, sample assignments, referencing tools and text-checking software. Provide assistance to writing mentors in the use of these resources.
- Communications: Plan, design and implement, in collaboration with the Student Affairs Communications Officer, a communications plan to promote AWHC (CARTU)'s programming and activities.

What you will bring:

- An advanced degree in a relevant field or a combination of education and experience deemed equivalent.
- Three years' experience in a post-secondary school environment.
- Three years' experience in human resources management.
- Two years' experience working in a university student services environment
- Excellent academic writing and verbal communication skills in French and English
- Organizational skills and ability to manage multiple tasks simultaneously
- Mentoring or training experience
- Demonstrated experience and skills in program development related to customer needs assessment.
- Excellent interpersonal and leadership skills
- Ability to work independently and as part of a team
- Flexible working hours (the incumbent may be required to work evenings and weekends)

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:
Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.

Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.

Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.

Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedbac

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