Associate Director, HR Services Employee Inquiries

3 weeks ago


North York, Canada Seneca Polytechnic Full time

**Join the Renewed Seneca, The Next Seneca.**:
Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a great employee experience.

Are you ready to manage our dynamic HR Services team? Are you ready to drive process improvement initiatives to ensure seamless delivery of HR services and elevate the overall employee experience?

We're seeking an Associate Director, HR Services to deliver high-quality and consistent employee experience who leads by example and develop a high-performing team that provides best-in-class service for HR related inquiries and has a foundation based on diversity and equity.

**Here's What’s on Your Horizon**
- Ensure exceptional employee service standards are met and maintained.
- Enhance employee experience by driving HR service operations enhancement and process streamlining.
- Lead a team of HR Generalists and Data Analysts to strive for HR services excellence.
- Enhance HR responses, and promote digital transformation, and diversity.
- Collaborate effectively with stakeholders at all levels to achieve HR objectives.
- Define service level agreements and monitor performance with KPIs.
- Provide input for improving operational efficiencies and policies.
- Utilize data analytics to translate insights into actionable HR strategies.

**Are You Our Ideal Lead for HR Services?**

Step into this position with a minimum of 5 years of progressive experience leading HR teams, showcasing expertise in HR service delivery and operations. Demonstrate your expertise in building impactful data analytics and HR operational processes, driven by a strong customer-centric approach. Additionally, ensure you possess a Diploma or Degree in Human Resources or equivalent qualification.

APPLY NOW and let's shape the future of HR together

**Job Details**

**External Posting Date**:April 12, 2024
**External Closing Date**: Until Filled
**Pay Range**: Admin Pay Grade D: $127,537 - $172,174 (Hiring Range: $127,537 - $149,855)
**Hours**:37.5
**Work Type**:Hybrid
**Shift**: Regular Business Hours
**Ideal Start Date**:
**End Date**:
**Job Type**:Full-time, Permanent

**Note**: Seneca requires copies of educational credentials at the time of an interview. Confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency will be required upon hire.

**Seneca Polytechnic at a Glance**:
Seneca Polytechnic is Canada’s leading polytechnic with over 4300+ employees, 40,000 full-time students and 23, 400 part-time and continuing education students. With over 55 years since opening its doors for the first time, Seneca Polytechnic is dedicated to getting our students career
- and world-ready. We offer an education that has no boundaries. And we create great flexible experiences for those who study and work here. The student experience. The employee experience. The community experience. The Seneca experience is a differentiator. As Canada’s leading polytechnic, our core mission is our North Star: we provide a great education that builds great careers for our graduates. We make a difference so they can make a difference.

None of this happens without the exceptional employees of Seneca - the faculty, support staff and administrators - who show their commitment to our students and their success every day. We are excited about what the future holds. Come help us build The Next for Seneca Polytechnic. Embrace innovation. Challenge the status quo. Lead. That’s Seneca Polytechnic.

**Our Commitment**:
**Accessibility**:



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