HR Service Center Specialist

2 weeks ago

Burlington, Canada IKEA Full time

Who you are
- You are passionate about providing excellent service and co-worker experience by acting as an ambassador for IKEA culture and values.
- You have excellent customer service and communication skills with a strong attention to detail and accuracy of data input.
- You take initiative and responsibility with mínimal direction while acting as a team-player to ensure success of unit objectives.
- Your Canadian payroll and benefits administration experience is considered an asset.
- You have experience with payroll, staff planning and time keeping systems, (ADP Global View and KRONOS experience an asset).
- You are an effective and active listener with the ability to communicate clearly and accurately across different levels of the business.
- You have strong organizational and time management skills with the ability to prioritise and complete tasks.
- Proficiency in French considered an asset.

**Responsibilities**:

- Timely, efficient and accurate payroll and benefits administration through exceptional data entry processes.
- Respond to co-worker and location inquiries concerning payroll, vacation, taxation and benefits.
- Facilitate successful resolution of co-worker inquiries by following established pay the co-worker guidelines and escalate complex issues when appropriate.
- Accountable for high quality of data input that supports accurate record keeping and analytics.
- Provide excellent customer service to our valued co-workers in supporting their needs.
- Support our units with training on our Pay the Co-worker processes and Time Keeping.
- Continually seek system and process efficiencies that support business objectives, cost savings and IKEA’s expansion plans.
- Continuously contribute to the improvement service delivery aiming for the highest and the most uniform standard.

Together as a team

IKEA is all about people, and our team make sure to bring the best people on board to keep our strong spirit of togetherness. We believe that different experiences and backgrounds collectively make us wiser and stronger, and we ensure that our co-workers bloom into their best selves as they contribute to our business.

JUST SO YOU KNOW

In the IKEA world, this position is officially referred to as: Human Resources Service Centre Co-worker

Address: 1065 Plains Road East, Burlington, Ontario, Canada, L7T 4K1

NOTE: This role is remote. This is a temporary contract Full Time for 1year.

Proficiency in French is required.

Monday - Friday Full Time availability requirements: minimum 40 hours per week
- You are passionate about providing excellent service and co-worker experience by acting as an ambassador for IKEA culture and values.
- You have excellent customer service and communication skills with a strong attention to detail and accuracy of data input.
- You take initiative and responsibility with mínimal direction while acting as a team-player to ensure success of unit objectives.
- Your Canadian payroll and benefits administration experience is considered an asset.
- You have experience with payroll, staff planning and time keeping systems, (ADP Global View and KRONOS experience an asset).
- You are an effective and active listener with the ability to communicate clearly and accurately across different levels of the business.
- You have strong organizational and time management skills with the ability to priorities and complete tasks.
- Proficiency in French considered an asset.

Please note: This position requires the submission of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

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