Customer Service Sales Support
4 months ago
**The Company**:
**The Role**:
**Key Responsibilities**:
- Acquire general knowledge of Hillsound Equipment products & technologies to effectively field customer inquiries.
- Acquire a broad knowledge of customer service procedures across all market categories (Both B2B and B2C)
- Support the online sales, customer service, and order fulfillment processes.
- Effectively assess customer needs related to products, orders, payments, logistics, etc., and proactively manage using a positive, helpful approach.
- Strive for excellence with every customer engagement.
- Processing of warranties for B2C and B2B channels.
- Assist the sales team in a range of tasks, including data entry.
- General office support includes; answering calls and assisting on other projects.
- Other duties as assigned
**Qualifications and Requirements**:
- High school diploma
- Participating in outdoor-related activities in order to test & understand our products
- Minimum 1 year of customer service
- 1-year experience working in an office setting
- Excellent command of the English language, both written and verbal.
- Good organizational skills with the ability to prioritize and complete heavy workloads.
- Good computer knowledge and familiarity with Microsoft Office suite.
- Problem-solving aptitude with a commitment to do what is right.
- Ability to balance autonomy and collaboration.
- Strong customer service orientation and background.
- Positive attitude and a strong sense of commitment to deadlines.
- Excellent team player with a high level of personal initiative and energy.
**Assets**:
- Post-secondary education
- Ecommerce experience with Shopify
- 1 year of sales experience
- ERP software experience
- Retail experience in the outdoor industry
- Fluent in French (Quebec)
- Experience with GSuite software (Sheets, Docs, Gmail, etc)
**The Benefits**:
- 4-day work week (office is closed on Wednesdays)
- Opportunity to enjoy the outdoors through team hiking trips & excursions
- Company product & industry discounts
- Relaxed and dog-friendly office setting
Pay: $38,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Work from home
Ability to commute/relocate:
- VANCOUVER, BC: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (required)
Work Location: Hybrid remote in VANCOUVER, BC
-
Sales & Customer Support Associate
1 week ago
Vancouver, British Columbia, Canada BRIGHTER STAFFING AGENCY Full timeAbout BRIGHTER STAFFING AGENCYWe are a trusted staffing agency that connects businesses with top talent across various industries.Job OverviewAs a dynamic and customer-focused Sales & Customer Service Assistant, you will provide critical support to both the sales and customer service teams.Support the sales team with lead generation, client outreach, and...
-
Customer Service Representative/sales Support
6 months ago
North Vancouver, Canada FirstMate Pet Foods Full time**POSITION**:Customer Service Specialist & Sales Assistant **REPORTS TO**: General Manager - Sales & Marketing **Position Summary**: Our company is seeking a well-organized individual who is passionate about pets and who thrives in a position that will vary in responsibilities. The position will require a person who can shift between roles as they support...
-
Sales & Service Representative
6 months ago
Vancouver, Canada American Restaurant Service Full timeAmerican Restaurant Services Ltd., a Janitorial Service company that specializes in the cleaning of restaurants, hotels, condos, medical offices and car dealerships is looking to hire an experienced B2B Sales Representative. This job opening will be considered to applicants residing within the Vancouver, BC region. **Responsibilities**: - Meet or exceed...
-
Sales and Customer Service Representative
1 week ago
Vancouver, British Columbia, Canada BRIGHTER STAFFING AGENCY Full timeBRIGHTER STAFFING AGENCY is a renowned staffing agency dedicated to connecting businesses with top talent across various industries. Our team specializes in providing tailored staffing solutions to help our clients achieve their goals.Job OverviewWe are seeking an ambitious Sales and Customer Service Representative to join our team on a full-time, permanent...
-
Sales and Customer Service Coordinator
2 weeks ago
Vancouver, British Columbia, Canada BRIGHTER STAFFING AGENCY Full timeRole OverviewWe are seeking a highly motivated Sales and Customer Service Coordinator to join our team at BRIGHTER STAFFING AGENCY. In this role, you will play a critical part in supporting both our sales and customer service teams.About the JobLocation: Vancouver, BCJob Type: Full-time, PermanentKey ResponsibilitiesProvide administrative support to the...
-
Customer Service/sales Associate
5 months ago
Vancouver, Canada TT Acquisition Full timeTT Acquisition specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The TT Acquisition team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the Vancouver...
-
Customer Service/sales Associate
6 months ago
Vancouver, Canada TT Acquisition Full timeTT Acquisition specializes in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. The TT Acquisition team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the Vancouver...
-
Customer Service Sales Ambassador
1 week ago
Vancouver, British Columbia, Canada Vivid Vancouver Full timeAbout Vivid VancouverVivid Vancouver is a dedicated team focused on making a positive impact in our community through exceptional customer service and sales. We are passionate about supporting important causes and empowering individuals to contribute to meaningful change.Job OverviewWe are seeking a skilled Customer Service Sales Representative to join our...
-
Customer Service Sales Representative
6 months ago
Vancouver, Canada TT ACQUISITION INC Full timeAre you experienced in the Customer Service and Sales field and looking to utilize your customer-centric approach to business development? TT Acquisition is one of Vancouver’s leading firms in Customer Service, Sales, and Business Development. We are dedicated to providing our clients with the utmost care and have a history of delivering profitable results...
-
Global Sales Support Administrator
4 weeks ago
Vancouver, British Columbia, Canada EightSix Network Full timeJob Title: Global Sales Support AdministratorJob Summary:The Global Sales Support Administrator plays a critical role in ensuring both internal and external clients receive accurate and timely responses to their quote requests and subsequent order entry activities.Responsibilities:Provide exceptional customer service to internal and external customers at all...
-
Customer Service Representative/cashier
6 months ago
Vancouver, Canada Vancouver Camera Service Full timeDUTIES: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. - Resolving customer complaints or issues in a professional and timely manner - Assisting customers with...
-
Customer Service Sales Ambassador
1 week ago
Vancouver, Canada Vivid Vancouver Full timeAbout Vivid VancouverWe are a dedicated team focused on making a positive impact in our community through exceptional customer service and sales.Our mission is to empower individuals to contribute to meaningful change.Role OverviewAs a Customer Service Representative at Vivid Vancouver, you will play a vital role in our mission. You will engage with...
-
Concierge Sales Agent
6 months ago
Vancouver, Canada Rove Concepts Full timeRove Concepts is a high-end, online mid-century modern furniture business with a head office located in Vancouver, BC. For over 13+ years, we have built trust with customers through delivering quality products and outstanding service to doorsteps throughout North America. With a strong online presence and a commitment to timeless design, we strive to create...
-
Concierge Sales Agent
6 months ago
Vancouver, Canada Rove Concepts Full timeSalary: Rove Concepts is a high-end, online mid-century modern furniture business with a head office located in Vancouver, BC. For over 13+ years, we have built trust with customers through delivering quality products and outstanding service to doorsteps throughout North America. With a strong online presence and a commitment to timeless design, we strive to...
-
Sales and Customer Service Representative
3 weeks ago
Vancouver, British Columbia, Canada THE ONLY VINTAGE Full timeThe Only Vintage is seeking a talented Sales and Customer Service Representative to join our team. This role is ideal for someone who is passionate about delivering exceptional customer service and has a strong interest in retail sales.About the JobWe are looking for an experienced individual with excellent communication and interpersonal skills to provide...
-
Customer Service/sales Representative
2 weeks ago
Vancouver, Canada Vancouver Hot Yoga 101 Full time**Overview** **Duties** - Provide outstanding customer service by addressing inquiries and resolving issues promptly and professionally. - Engage with customers over the phone, ensuring a positive experience through effective phone etiquette. - Utilize data entry skills to maintain accurate customer records and update information as needed. - Analyze...
-
Customer Service Sales Professional
4 weeks ago
Vancouver, British Columbia, Canada VINI VICI BRIDAL INC Full timeJob DescriptionWe are seeking a highly motivated and customer-focused Customer Service Sales Professional to join our team at Vini Vici Bridal Inc.About the Role:As a key member of our sales team, you will be responsible for providing exceptional customer service and selling our products.You will work closely with customers to understand their needs and...
-
Concierge Sales Agent
6 months ago
Vancouver, Canada Rove Concepts Full timeRove Concepts is a high-end, online mid-century modern furniture business with a head office located in Vancouver, BC. For over 13+ years, we have built trust with customers through delivering quality products and outstanding service to doorsteps throughout North America. With a strong online presence and a commitment to timeless design, we strive to create...
-
Customer Service and Sales Professional
3 weeks ago
Vancouver, British Columbia, Canada Randstad Full timeAbout UsRandstad is a leading workforce solutions provider that connects talented individuals with innovative companies.Salary Range$45,000 - $60,000 per year, depending on experience.Job DescriptionWe are seeking a highly motivated Customer Service and Sales Representative to join our team. The ideal candidate will have experience in Inside/Outside Sales or...
-
Customer Service and Sales Professional
4 weeks ago
Vancouver, British Columbia, Canada Randstad Canada Full timeAbout the RoleAt Randstad Canada, we are committed to fostering a diverse and inclusive workforce. As a Sales and Customer Support Specialist, you will play a key role in delivering exceptional customer experiences while driving sales growth.Job Description:Provide timely and professional responses to customer inquiries via various channels.Offer accurate...