Medical Client Service Coordinator

2 weeks ago

Toronto, Canada MEDCAN Full time

About Us:
Established over 30 years ago, Medcan is a global leader in assessing clients' overall well-being and inspiring them to live well. Medcan has a comprehensive range of diagnostic assessments, which, in combination with innovative programs tailored to specific needs, are designed to successfully reach improved health outcomes.

Over 80 physicians and specialists, alongside a broad roster of complementary health care disciplines, provide health and lifestyle management services on site and by video consult for individuals, families and organizations. Our team of 700+ staff see clients virtually and physically from our downtown Toronto and Oakville clinics.

The Role:
The Goal:
Exceptional administrative back office support to clients and physicians

The Accountabilities:
- Coordinate follow up care from appointments including initiating and processing referrals, prescription renewals, administrative requests and results management- Work with Physicians and Nurses in managing client care- Prepare, edit and proof read the Health Assessment reports for clients-
- Coordinate with other staff to ensure exceptional delivery of service- Other administrative duties as required including processing initial referrals and following up on outstanding referral- Administrative functions including chart preparation, chart pulls, faxing, scanning and mailing of results to patients and to facilities- Answering Switchboard line

The Requirements:
- Minimum 2 years Medical Office experience- Medical Office Administration diploma- Excellent written, verbal and electronic communication skills- Proficient in MS word, Excel and Outlook- Exceptional client service skills- Sound knowledge of medical terminology

This is a full time role scheduled from Tuesday to Saturday.

The position offers great work environment, a competitive rate, and a genuine opportunity to grow at one of Canada's Best Managed Companies.

Our Benefits:
Medcan’s philosophy of Live Well, For Life applies not only to our clients, but also our valued staff members. We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being. We offer special employee rates on fitness sessions, in-house specialty services, and a complimentary membership to our clinic to name a few.

We also have employee perks to continue to help our staff Live Well, For Life. This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish. We also provide interactive webinars hosted by our in-house experts focused on Eat, Move, Think. Our enhanced benefits package is just one of the reasons why we continue to be one of Canada’s Best Managed Companies

We thank all applicants for their interest; however only those selected for an initial interview will be contacted. No phone calls and no agencies please.

Diversity, Inclusion, and Accessibility:
Medcan is an equal opportunity employer committed to the principles of employment equity, diversity, and inclusion. We continuously work to provide a fair opportunity for all staff to participate and succeed at work, creating a sense of belonging, respect and a place that values the unique perspectives and lived experiences of each member of our team. We recognize the value of diversity in attributes such as age, gender identity and expression, sexual orientation and attractionality, ethnicity, race, colour, nationality, family and marital status, ability, religion and belief, freedom of thought, and any other characteristic that makes you unique. If these principles resonate with you, we encourage you to apply

If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.

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