Property Claims Specialist I

3 months ago


Mississauga, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

We’re looking for a Property Claims Specialist I to join our growing team

As a Property Claims Specialist I, your work will have a big impact on proactively monitoring our Property vendors’ service levels and the reviewing of property damage estimates. People will count on you to review property damage, restoration/replacement valuations and cycle time targets. This person will provide quality service and will ensure prompt and equitable valuations of claims in line with corporate policies and standards.

**This is a full time 12 month Secondment opportunity available in our Mississauga, Ajax, London, & Ottawa offices.**

What you’ll do here:

- Review property damage and restoration estimates.
- Evaluate property damage and replacement/restoration requirements.
- Obtain repair cost agreements or quotations on restoration/replacement from contractors.
- Monitor and coach vendors to ensure compliance with Intact standards and guidelines.
- Monitor contractor cycle time metrics.
- Maintain current knowledge of appraisal and restoration techniques and services.

What you bring to the table:

- Post Secondary education preferred
- A minimum of 3 years related experience in Property Claims is required. Experience in Property Construction and/or Restoration is preferred.
- Comprehensive knowledge of the disaster restoration industry, including; mitigation (IICRC), construction, estimate construction, and repair procedures
- Computer Literate with proficiency in software packages for estimating (Xactimate, XactAnalysis, Excel)
- Effective verbal communication skills, with experience in interviewing, coaching others, and dealing with clients
- Ability to quickly change in an ever-evolving business and work effectively in a fast-paced environment
- Good written communications skills to draft claims reports

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

- Inspiring leaders and colleagues who will lift you up and help you grow
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.



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