Crime Claims Specialist
2 weeks ago
Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.
**About the role**
We’re looking for a **Crime Claims Specialist** to join our growing team
As a **Crime** **Claims Specialist in our Specialty Lines team**, you will primarily be responsible for the direct handling and monitoring of complex Commercial Crime and Financial Institution Bond (FIB) claims.
This opportunity can be based in any of the following locations:
Ontario: Ajax/London/Mississauga/Toronto (700 University Ave)
Western Canada: Calgary AB/Vancouver BC
**What you’ll do here**:
- Assessing coverage under the respective policies or bonds and communicating coverage positions or issues with underwriters and other internal stakeholders, brokers and insureds
- Commissioning or critiquing forensic accounting reports
- Quantifying loss and determining appropriate reserves
- Identifying and pursuing maximum recoveries
- Retaining the services of internal or external panel legal counsel, accountants, private investigators or other consultants (when necessary)
- Attend site visits (when necessary)
- Effectively negotiate claims when appropriate
- Attend settlement conferences and trials
- Provide brilliant customer service to brokers, customers, and colleagues
- Deliver on all key performance indicators as it relates to loss development, claims leakage control and expense management
**What you bring to the table**:
- A critical thinker and have intellectual curiosity when approaching complex problems in time-sensitive situations
- A skilled communicator allowing you to foster favorable business relationships and provide clear guidance to clients and stakeholders, internal and external
- A problem-solver and able to gather information, evaluate a situation and negotiate the next steps toward a solution
- Able to adapt to changing needs and understand the need to be flexible and agile
- A planner and able to effectively organize to establish an effective strategy
- 3+ years’ Property claims experience (including direct handling of Crime claims).
- Appropriate knowledge of all relevant regulatory and legal requirements applicable to the position
- Undergraduate Degree, CIP or CFE designation (asset)
- Bilingual - French (asset)
This role is eligible for employee referral bonus. #myReferrals1000
LI-Hybrid
LI-MS1
**What we offer**
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
**We are an equal opportunity employer**
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
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