Medical Administrative Assistant

3 weeks ago


Markham, Canada Markham Fertility Centre Full time

Markham Fertility Centre (MFC) is a leader in the field of ART and Reproductive Genetics and is looking for a passionate **Medical Administrative Assistant **to join our team and positively contribute to our mission of devotion to excellence in the reproductive journey. The **Medical Administrative Assistant **will contribute to the MFC's reputation as a Centre of Excellence for reproductive medicine.

Founded in 1988, MFC has helped thousands of families conceive. Earning a well-deserved reputation as a leading and innovative fertility center. MFC was one of the first Canadian clinics to achieve Accreditation and continues to maintain a clear focus on quality. MFC is one of only a few fertility clinics in Canada to offer Genetic Counselling onsite as part of its standard of care. This allows MFC to offer the full spectrum of genetic services to complement other assisted reproductive technologies including expanded carrier screening, preimplantation genetic testing (PGT), third-party reproductive genetics, and prenatal genetic counselling. MFC and its exceptional team of physicians and staff are focused on providing the best possible care and experience to patients and recognize that a healthy workplace is the foundation for delivering excellence in patient care.

**DESCRIPTION**:
**JOB RESPONSIBILITIES INCLUDE**:

- Strong patient care focus
- Greet patients and visitors in a professional manner with an emphasis on exceptional customer service
- First-point of contact for physician's practice
- Register arriving patients while accurately entering/confirming demographics and insurance information
- Schedule and confirm patient appointments and follow ups
- Answer telephones and return messages in a timely manner
- Maintain efficient patient flow and an organized office, including updating patient charts.
- Oversee physician's calendar and clinic ensuring smooth daily operations.

**A SUCCESSFUL CANDIDATE WILL HAVE**:

- Exceptional customer service and interpersonal skills
- Strong organizational skills
- Impeccable attention to detail
- Strong understanding and compliance regarding confidentiality
- Excellent critical thinking, problem solving and decision-making skills
- Excellent English communication skills - written and verbal
- Be able to work independently and be self-motivated
- Ability to successfully to multi-task
- A solid work ethic and be a diligent employee with a positive attitude towards changes and new challenges.
- Strong computer and keyboarding skills

**Benefits**:

- Dental care
- Employee assistance program
- Paid time off
- Wellness program

Application question(s):

- How do you feel you can positively contribute to Markham Fertility Centre?

**Language**:

- Mandarin (preferred)

Work Location: In person



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